Tree Frog Grading Limited Reviews 242

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Had been trying out a few UK grading services to see which company im confident in sending continued and future submissions with. Tree Frog is by far the best from start to finish. Best comm... See more

Company replied

Rated 4 out of 5 stars

Back again to TFG for this batch of cards. Cannot fault customer services or the timely turn-around. However, quality assurance is still required to achieve perfection around the edges of the slabs du... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic company and is my number one choice for grading Pokémon. Me and my brother both use TFG for a variety of cards as he collects things he likes rather than only one franchise. Had a... See more

Rated 5 out of 5 stars

An amazing experience across the board! Their website functionality is great, customer service prompt and concise along with regular updates and my cards arrived back ahead of time. Their grading s... See more

Company replied

Company details

  1. Trading Card Store
  2. Collectibles Store

Written by the company

UK Based Trading Card Grading and Authentication Services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

242 reviews

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Rated 5 out of 5 stars

Fantastic first experience using Tree Frog

Fantastic first experience using Tree Frog. Reasonably priced, quick turnarounds and great looking slabs at the end of it. Special mention on their customer service - they are friendly, helpful and responsive (thanks Bonnie!) I would say I will use them again, but I’ve already submitted my next order so that ship has sailed!

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

I was a bit apprehensive sending my…

I was a bit apprehensive sending my son's Pokemon trading card away to be graded, but I'd read positive reviews online so decided to give them a go.

I can't fault the service, the process was clearly explained and I received updates once the card had been graded and was on it's way back to us.

Given the more costly and time-consuming alternative options of sending items to the US, it's reassuring to have a trustworthy business in the UK.

No complaints from me (other than the fact that it's not particularly cheap to get cards graded, but Tree Frog's pricing seems in line with their competitors).

December 28, 2022
Rated 5 out of 5 stars

Great service

Great service, did exactly as described on the website. I would highly recommend and will be a returning customer.

January 6, 2023
Rated 5 out of 5 stars

Great Service

Tree frog have been an amazing service for me, they’ve answered questions online and returned my items before expected.
I am using them again and will continue to do so!

November 18, 2022
Unprompted review
Tree Frog Grading Limited logo

Reply from Tree Frog Grading Limited

Thank you for the review Mitchell, it really makes a difference for us, we hope to see you again in the future!

Rated 5 out of 5 stars

Quick service

Quick service , good product A+

December 28, 2022
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Reply from Tree Frog Grading Limited

Thank you for reviewing our service, we really do appreciate it

Rated 4 out of 5 stars

Everything went really well

Everything went really well. It was done within the expected timeframe and the card looked very nice when I got it back. Only thing I’d like to see in the future would be to get an email confirming my card got to Tree Frog safely.

November 27, 2022
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Reply from Tree Frog Grading Limited

Thank you for the review Connor. We do send these emails out at all stages of the grading process, from card receipt through to tracking details of delivery. Sometimes our emails are marked as spam, so please check you spam email for future submissions. Thank you for grading with TFG

Rated 5 out of 5 stars

Customer services were spot on

Customer services were spot on, responding to queries very quickly. Despite the postal strikes and busy Christmas period TFG returned my cards in good time.

December 7, 2022
Rated 5 out of 5 stars

I sent 2 cards to Tree Frog Grading at…

I sent 2 cards to Tree Frog Grading at the end of November, and the cards were back with me before Christmas. Cards were well packaged and experienced good communication with the company.

I like the fact the slabs show the 4 grading points of the cards, gives a good insight as to why the cards are graded as they are.

Highly recommend using this company.

December 23, 2022
Rated 5 out of 5 stars

Great company and fast grading .

Great company and fast grading quicker than expected great grades, safe packaging, quick delivery.
Will use again.

November 5, 2022
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Reply from Tree Frog Grading Limited

We appreciate your review Will and are pleased that you liked our service. We hope to see you again in the future!

Rated 5 out of 5 stars

Still chasing that Alpha 10 but..

I was praying for that alpha 10 for my Charizard but still incredibly happy overall. My cards have the added protection now which is great peace of mind knowing they are safe. Communication was great and submission process was extremely straightforward. Will definitely use again

November 14, 2022
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Reply from Tree Frog Grading Limited

We wish you all the best of luck for the Alpha next time Gareth. Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Absolutely superb….!!!

My first time using Tree Frog and I’m very happy with the service. I had constant communication with them throughout the whole process which was great.
Cards returned in well packaged box and the cases are a great quality.
The cards look superb and with the sub gradings on the card, you get a good understanding of the overall grade.
They did trick me, in a good way..
10 cards sent and returned, I opened to the package and the first card was a bravo 10, followed by the next 3 bravo 10’s, then along came 4 9’s and an 8 with 1 card left I thought it’s either going to be another 8 or a 7… I turned the card and there was an alpha 10 staring back at me….. a perfect card to finish with.
Highly recommend and will be using again.

October 28, 2022
Rated 5 out of 5 stars

Love the simple slab design and I hope…

Love the simple slab design and I hope to see the ‘my cards’ feature implemented soon.
I’d be interested to know how frequently the population report is updated as I’m unable to find my submission.

October 14, 2022
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Reply from Tree Frog Grading Limited

Thank you for the review, our population report is updated in real time. Please send us an email regarding the population report and we can look into this for you.

Rated 5 out of 5 stars

Great service and Quality Product

Great service and got my graded cards back well packaged. A quality looking product and will be sending more in the future.

October 14, 2022
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Reply from Tree Frog Grading Limited

Thank you for taking the time to leave us a review Eoghan. We are pleased you like the quality of service and packaging and we look forward to seeing you again in the future.

Rated 5 out of 5 stars

First time using a grading service

First time using a grading service. I am really pleased with the service provided and responses to my emails.

Service is simple to use and cards have been taken care of. I really like the clean design of these and would consider using again.

The grades are fair and higher than I expected on one of the cards which was a nice surprise.

September 1, 2022
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Reply from Tree Frog Grading Limited

Using a grading service is always a daunting task, so we very much appreciate you choosing us as your grading partner. Great news on the high grade! We hope to see you back again in the future.

Rated 5 out of 5 stars

It’s all about the frog!

First time grading and what a great turn out! I was even lucky enough to get a perfect card! Part of a elite group! Good comms and great slabs! Sending more their way soon!! TFG baby!! Thanks guys!!

September 23, 2022
Unprompted review
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Reply from Tree Frog Grading Limited

Thanks for taking the time to leave us a review Stephen, they are very important to us. Welcome to the Alpha club!

Rated 5 out of 5 stars

First Grading Experience

First time with any card grading. Very simple process with Tree Frog and great communications from the team. Will definitely be using again

September 23, 2022
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Reply from Tree Frog Grading Limited

Hi Stuart, we are glad the communications with the team was good, we pride ourselves on customer service and we will pass it on to the team. We hope you were pleased with your grades!

Rated 5 out of 5 stars

Love this UK based grading company

3rd time using Tree Frog Grading and couldn't be happier with the speed, cost and level of service. Great all round.

September 22, 2022
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Reply from Tree Frog Grading Limited

Hi Dan, thank you for the kind words and continued support. We look forward to seeing your next submission!

Rated 5 out of 5 stars

Quick efficient service

Quick efficient service - regular updates

September 1, 2022
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Reply from Tree Frog Grading Limited

Thank you for the positive feedback, we are pleased to hear everything was quick and efficient!

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