Trekantens El Teknik ApS Reviews 

65
TrustScore 3.5 out of 5

3.6

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Company details

  1. Electrician
  2. Electrical Installation Service

About Trekantens El Teknik ApS

Written by the company

Trekantens El Teknik ApS er autoriseret el-installatør, med rødder i Vejle og Trekantområdet, men i dag med afdelinger i Give, Galten i Århus og Ringsted på Sjælland. Vi udfører alle former for el-installatør-opgaver og elektrikerarbejde for både private kunder og erhvervskunder.

For os er en tæt dialog, og et tæt samarbejde, udgangspunkt for vores arbejde. Vi sikrer altid en grundig forventningsafstemning og snak om opgaverne i alle detaljer, så vi er helt enige om det arbejde, der skal udføres.

Vi går professionelt og effektivt til enhver opgave. For vores klare mål er, at du skal have lyst til at ringe til os igen. Vi anskuer derfor vores kunder som samarbejdspartnere frem for kunder, fordi vi i samarbejdsrelationen har forventninger til hinanden. Du har en forventning om, at vi udfører et godt og professionelt stykke el-installatørarbejde – og formår vi at leve op til det, så har vi omvendt en forventning om, at du ringer til os næste gang du har brug for en autoriseret el installatør og måske endda har lyst til at anbefale os til andre.

Med os som din el installatør kan du roligt stole på, at vi står inde for vores værdier:

✔️ Vilje ✔️ Stolthed ✔️ Ordentlighed

Vi er autoriseret el installatør, hvilket betyder, at vi lever op til de krav for el-installatører og elektrikere, der er udstedt af sikkerhedsstyrelsen. Derudover er vi medlem af TEQNIK, der er landets største organisation for el installatører, samt Byggeriets Kvalitetskontrol, som sikrer dig et fagligt professionelt udført arbejde.

Contact info

3.6

Average

TrustScore 3.5 out of 5

65 reviews

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3.6

All reviews

(65)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor Communication Negatively Impacts…

Poor Communication Negatively Impacts Reputation

I submitted an online form requesting a new circuit breaker from Trekantens Elteknik. Unfortunately, despite sending multiple emails, I did not receive a response. However, I would like to commend the friendly and professional service provided by Mathias and Hamza, who installed the Sonnen inverter/battery and earned the company two stars.

I am certain that Trekantens Elteknik received my email because I followed up with a phone call and received confirmation that the company received the old circuit breaker photo I sent via email. I understand that sometimes companies may not have the capability to provide a specific service, and if this is the case for Trekantens Elteknik, I would have appreciated clear and timely communication. This would have allowed me to find another company promptly.

Effective communication is crucial in any business, and the lack of response from Trekantens Elteknik has left me feeling frustrated and dissatisfied with the experience. I hope that the company can improve its communication practices in the future to prevent similar issues from occurring.

April 11, 2023
Unprompted review
Trekantens El Teknik ApS logo

Reply from Trekantens El Teknik ApS

Dear Edwin.

We apologize for the poor communication you experienced when requesting a new circuit breaker. We understand the frustration it caused and will work to improve our communication practices. Your feedback is valuable to us, and we appreciate your understanding.

Thank you for acknowledging the friendly and professional service provided by Mathias and Hamza during the installation of the Sonnen inverter/battery.

Sincerely,
Martin - Trekantens El Teknik.

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