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Trek Travel Reviews 

265
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable, supportive guides and the top-quality bikes provided during their exciting adventures. Travelers also highlight the exceptionally well-planned routes, delicious food, and stunning scenery that make each active vacation truly memorable and rewarding. Some reviewers were not happy with minor challenges such as adjusting to specific bike types or navigating routes when riding separately at slightly different speeds. Consumers occasionally noted that these small hurdles required extra attention, suggesting that clearer trail descriptions and better group accommodations could further improve the overall journey for everyone involved.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently knowledgeable,... See more

Service

Consumers find service to be positive, highlighting exceptional care and attention to detail from the guides.... See more

Holidays

Customers report wonderful and enthusiastic experiences with their holidays, consistently calling them the... See more

Product

Clients share positive opinions on product quality, highlighting top-of-the-line and well-maintained... See more

User experience

Reviewers highlight positive aspects of user experience, praising the thoughtfully planned routes, incredible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great! The whole experience! The guides that Trek provides insure you have a wonderful adventure from making sure all your needs are met, to insightful information about the culture and... See more

Rated 5 out of 5 stars

The trip was as advertised, a true "level 2" activity level with a few days for a few more miles. This accuracy in advertising was important to me. The guides were outstanding, concerned about we... See more

Rated 5 out of 5 stars

Just finished our fifth climbs of the _____ trip with Trek Travel. Slovenian Alps this time. As before, a fantastic way to explore a country’s small towns, backroads, and scenery. Other guests have... See more

Rated 5 out of 5 stars

Sara and Thomas made our Tour de France Femmes trip the trip of a lifetime by thinking of our every need as we climbed the legendary Mount Ventoux not just once, but twice! They not only made sure th... See more


Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Sightseeing Tour Agency
  4. Sport Tour Agency
  5. Tour Agency
  6. Travel Agency

About Trek Travel

Written by the company

Trek Travel is one of the world's leading active vacation companies, with over 25 years crafting unforgettable cycling and hiking vacations. We design and guide premium trips across more than 30 countries — including Italy, France, Spain, Portugal, Japan, the United States, New Zealand, Chile, and beyond. Whether you're a seasoned cyclist or lacing up for your first guided hike, there's a Trek Travel trip made for you.

Every trip is fully supported and inclusive: World-class Trek bikes, expert local guides, handpicked boutique hotels, daily breakfasts, select meals, a dedicated support van, and seamless logistics — so you're free to ride or hike without a second thought about the details.

Trips for every type of traveler: We offer guided road cycling, gravel, mountain biking, e-bike, hiking and walking, ride camps, self-guided, private, and custom trips— designed for every ability level, from first-time travelers to seasoned athletes. Planning something special? Our private trips are perfect for milestone birthdays, family reunions, and group getaways.

Destinations across six continents: Browse our full lineup of trips spanning Europe, North America, South America, Asia, Africa, and beyond — from the mountain passes of the Alps and Dolomites to the vineyards of California and the back roads of Morocco.

Awards and Accreditations: Recognized 6 times as a Travel + Leisure World's Best Tour Operator. As an Official Tour Operator of the Tour de France and partner of Team Lidl-Trek, we offer exclusive race access and VIP experiences to the world's greatest cycling events.

Discover what makes Trek Travel different →

Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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4.9

All reviews

(265)

265 reviews in the last 12 months

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Rated 5 out of 5 stars

The guides were so professional

The guides were so professional, knowledgeable and helpful. Accepted us at our level and encouraged us with no pressure to do what the Group was doing! Our group had a mix of ages and abilities and interest and the camaraderie that evolved really put this trip over the top! Lodging and food options were always more than sufficient and the bikes …. Wow! A game changer for my husband and I!

July 9, 2026
Rated 5 out of 5 stars

Trek Travel Delivers Again!

We had yet another fun & memorable Trek Travel experience in Europe (our fourth in four years). Top notch guides, well-planned itinerary and amazing sights. Can’t wait for our next trip! 🚴‍♀️🚴‍♂️

June 19, 2026
Rated 5 out of 5 stars

FRIGGIN AMAZING TRIP.

FRIGGIN AMAZING TRIP.
SPECTACULAR.
HIGHLY RECOMMEND.

This was our 2nd trek travel trip & already plan on doing more.

The guides are phenomenal. Very personable, knowledgeable & fun.

They bring us to little villages that we would never have known to go to if we were by ourselves.
Show us fun out of the way restaurants or activities like pasta making.
We were introduced to a spaghetti guitar & immediately bought one when we got back home.
Introduced us to crema di caffè- my new favorite, favorite, favorite coffee drink .

Saw the most gorgeous scenery & incomprehensibly old structures as we were cycling through Tuscany.
I’m still dreaming of it.

I cannot say enough to describe how amazing & perfect & wonderful this trip was. Truly.

I’m obsessed by trek travel adventures.

June 20, 2026
Rated 5 out of 5 stars

Wonderful experience in Slovenia

The organization of the trip, bicycles provided, hotels, meals, and routes were exceptional. The best part was our two guides: professional, friendly, and happy to make our trip great.

June 14, 2026
Rated 5 out of 5 stars

Super guides

My biggest takeaway from our trip was the level of care and attention we got from our guides. It's like they insisted that things go well for us.

July 8, 2026
Rated 5 out of 5 stars

Extraordinary Trip with Trek Travel

My trip with Trek Travel to Escalante, Zion and Bryce far exceeded my expectations. It was fabulous in every way - the guides, the food, the bikes, the rides, the lodging - all first class. I highly recommend a trip with Trek Travel.

May 31, 2026
Rated 5 out of 5 stars

The guides on our trip brought this…

The guides on our trip brought this tour to life. They gave us background about the area we were cycling through and shared many of the experiences we had. They were top notch cyclists who explained our route each day, took care of our bikes and made sure we were all ready to go. The scenery of Tuscany was breathtaking with each day being different enough to make it exciting.

July 8, 2026
Rated 5 out of 5 stars

End of May I took the Bentonville…

End of May I took the Bentonville gravel tour. This was my fifth trip with Trek Travel and I have always had a great time. The routes are interesting and scenic, the accommodations fine and support is great. The guides are friendly and helpful. The bikes are first class, with up to date technology and well suited to the conditions of the particular tour. Many but not all meals are included and these provided meals are interesting.

There are off bike activities which are also interesting and enjoyable.

Everything is well planned and executed.

If you’re a cyclist you owe it to yourself to do at least one of these in your life. Put it on your bucket list now!

May 25, 2026
Rated 5 out of 5 stars

Biking Heaven

Incredible routes, guides, hotels and food. I had such a good time and will definitely be doing more trips with them.

June 8, 2026
Rated 5 out of 5 stars

Trek Travel rocks and rolls.

I am a 60+ year-oldprofessional who loves travelling through landscapes. I have spent several hundred days over the past 30 years out on trails/slopes/roads of various types with professional guides. Most of the outings have been with professionally certified mountain guides, a designation that takes 6 to 8 years to earn.

My experience with Trek Travel began in 2014 and I have done approximately 15 or 16 trips during that period, some including family members. I have also done other cycling trips with different tour companies.

Most impressive, are the guides that Trek Travel has hired and trained for their trips. They are consistently excellent, being able, affable, and available. They are unfailingly professional, and have a wide ranging knowledge of the bikes, the places they take us to, including the routes, as well as of human nature. They strive to bring various people in a group together to form a cohesive team, while at the same time being available to provide personal attention when required.

Secondly, the bikes are, without fail, state of the art, high-end equipment, and are always well-maintained. Bikes are inspected after each ride, and adjustments made where required. If there are ever any mechanical or fitting issues, the guides respond promptly.

The cycling routes/itineraries used on each trip are typically the classic ones, with connections made over less well travelled roads in between specific objectives and towns.

Hotels provided are bike friendly, well located and usually offer a unique boutique type of experience. The hotels on European trips often have excellent spa facilities for after ride recovery, as well as great restaurants for included breakfasts and other meals.

As far as trip planning goes, the website, and the staff at head office handling the phones and guest profiles have always been easy to deal with and reliable.

Every Trek Travel experience I have had has been strongly positive and memorable. I have always felt safe and looked after, and have simply been able to show up and enjoy the cycling.

My only criticism, and something that pops occasionally, is the fact that some trips allow for too many guests. I have seen up to 22 on one of the trips I have been on. Most trips I have been on have had 8 to 12 guests. Sometimes, the higher number of guests can lead to a decrease in the amount of personal attention one receives. This can occasionally result in some confusion and delays, as wide ranging rider skills/abilities tend to stretch the guides capacities.

In short, I will continue to use Trek Travel as my cycling tour company first choice, and am planning to do a trip or two per year, for as long as my legs will allow.

July 3, 2026

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