Tremendous Reviews 5,692

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the ease and efficiency of the redemption process, noting that gift cards are delivered quickly and are simple to use. Many appreciate the wide variety of gift card options available, allowing them to choose what best suits their needs. People also praise the reliability of the platform, with many reporting consistent positive experiences over time. However, some customers have encountered issues with payment and product usability. A minority of people were dissatisfied with the functionality of certain gift cards, finding them difficult to redeem or unusable with specific merchants. Some reviewers also mentioned problems with payment methods, such as bank transfers not being consistently available or issues with fund processing.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers report easy and fast payments, with... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the platform super easy... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the ease of... See more

Website

Consumers find website experiences to be ambiguous. While some praise the UI/UX, ease of navigation, and... See more

Service

Customers had ambiguous experiences with service. Many reviewers praise the service as fast, efficient, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love that Tremendous emails always come to my inbox rather than my junk or spam folder. I just wish the Bank Transfer option were made available more often.

Rated 4 out of 5 stars

I received a $25 gift voucher digitally. I entered my email and got through to see the voucher. I printed the voucher as sometimes the readers at Coles do not work and I have to get the staff member... See more

Rated 3 out of 5 stars

Payments are delivered in time. But this service absolutely does not support many useful withdrawal methods such as "PayPal or Payoneer" for most of us. My funds have been stuck in there & about to ex... See more

Company replied

Rated 3 out of 5 stars

When I got to the register to pay with my gift card it failed to work. I was notified that I would need to verify each $5 gift card via email. I had 9 $5 gift cards. It would have been time consumi... See more

Company replied


Company details

  1. Software Company
  2. Money Transfer Service

Written by the company

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. Tremendous offers 2,500+ popular payout options, including gift card options, prepaid cards, monetary payouts, and donations. Teams can choose to offer curated reward options or give recipients the freedom to choose what works best for them. If recipients ever run into redemption issues, the Tremendous support team handles them directly.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
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2-star
1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I received a gift card for filling out…

I received a gift card for filling out a survey. I was skeptical at first because I had never heard of this site. It was so quick and easy to redeem my code for my gift card. I would definitely do this again! It's always nice to be rewarded for your time.

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

My cards don’t load… way to scam me

My cards don’t load… way to scam me out of my winnings!!

April 11, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

Shady. Some cards expire funds, and no notice given.

Shady. Funds expire on some cards and it's not communicated in any way. This is despite their original email detailing that it is a "gift certificate" (which legally can't expire), and the visual on the site presenting the expiration date the way physical cards do (as a mockup of a visa card), so that it appears like a standard card expiration after which you get a new number/card issued. In other words, this means the customer has no reason to suspect this is a *funds* expiration, not card expiration.

I have other Tremendous cards that do NOT expire, and are presented the exact same way, with the same original email, located at the same subdomain on the website, also show a "expiration date" on the card, and everything else. There is no easy way to tell which ones do truly expire and which ones don't.

April 1, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous.

Please note that the expiration date varies depending on the reward options made available to you. The expiration date on Tremendous prepaid cards is always clearly printed on the front of the card.

We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 4 out of 5 stars

$25 gift voucher…

I received a $25 gift voucher digitally. I entered my email and got through to see the voucher. I printed the voucher as sometimes the readers at Coles do not work and I have to get the staff member to swipe the printed voucher to start the payment process. It’s double the process but still works.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

I work for Social Services as a support…

I work for Social Services as a support key worker for my vulnerable female client. She showed me countless emails to Tremendous and Airperks that are throwing her like a ping pong between them. She took two days doing surveys for £5. Often, countless surveys threw her out after she answered many sensitive questions. It looks like this company gathers vulnerable people's details through many "separate" surveys and then doesn't let them submit last questions so that they don't get paid. My client submitted her hard earned £5 on 2nd April to her PayPal. (Airperks app allege payments are instant and rarely takes upto 24hrs) Today is 9th late night. Airperks' emails allege that it's Tremendous company who is taking long to pay out. But Tremendous allege that it's Airperks that is "reviewing my client's account". So who is telling truth here? I'm not the only one who never got paid, look at Google Play reviews.

April 2, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. Please note that Tremendous is unable to assist until the organization responsible for issuing your reward delivers it to you; we require a reward ID to exist in our system before we're able to troubleshoot.

If you have a reward ID, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

They will not reimburse/refund expired…

They will not reimburse/refund expired gift cards even though there is a federal law stating gift cards have to be refunded/reissued for up to 5 years after the expiration date. Why are they exempt from this law?

April 8, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous.

Tremendous Visa cards are classified as "loyalty, award, or promotional" cards and aren't marketed to the general public.

While the CARD Act of 2009 limits expiration periods for general-use prepaid cards, gift certificates, and store gift cards, it specifically exempts loyalty, award, and promotional cards, provided the expiration date is clearly disclosed. This explains why Tremendous rewards may expire sooner than other prepaid cards or gift cards you've received.

Rated 4 out of 5 stars

Easy

Pretty easy to access the gift card. Like that there is more than one option to choose from.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

10/10

It's really easy to use and has over 300 payout options. What isn't there to like about it?

April 8, 2026
Unprompted review

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