Tremendous Reviews 5,692

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the ease and efficiency of the redemption process, noting that gift cards are delivered quickly and are simple to use. Many appreciate the wide variety of gift card options available, allowing them to choose what best suits their needs. People also praise the reliability of the platform, with many reporting consistent positive experiences over time. However, some customers have encountered issues with payment and product usability. A minority of people were dissatisfied with the functionality of certain gift cards, finding them difficult to redeem or unusable with specific merchants. Some reviewers also mentioned problems with payment methods, such as bank transfers not being consistently available or issues with fund processing.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers report easy and fast payments, with... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the platform super easy... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the ease of... See more

Website

Consumers find website experiences to be ambiguous. While some praise the UI/UX, ease of navigation, and... See more

Service

Customers had ambiguous experiences with service. Many reviewers praise the service as fast, efficient, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love that Tremendous emails always come to my inbox rather than my junk or spam folder. I just wish the Bank Transfer option were made available more often.

Rated 4 out of 5 stars

I received a $25 gift voucher digitally. I entered my email and got through to see the voucher. I printed the voucher as sometimes the readers at Coles do not work and I have to get the staff member... See more

Rated 3 out of 5 stars

Payments are delivered in time. But this service absolutely does not support many useful withdrawal methods such as "PayPal or Payoneer" for most of us. My funds have been stuck in there & about to ex... See more

Company replied

Rated 3 out of 5 stars

When I got to the register to pay with my gift card it failed to work. I was notified that I would need to verify each $5 gift card via email. I had 9 $5 gift cards. It would have been time consumi... See more

Company replied


Company details

  1. Software Company
  2. Money Transfer Service

Written by the company

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. Tremendous offers 2,500+ popular payout options, including gift card options, prepaid cards, monetary payouts, and donations. Teams can choose to offer curated reward options or give recipients the freedom to choose what works best for them. If recipients ever run into redemption issues, the Tremendous support team handles them directly.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Fraudulent company

Really bad. Airperks said your cash will be in PayPal account within upto 24hours., and reassured me again and again that they released it through Tremendous, after research, we now know not only Tremendous uses our money to make money but also withholds our money with any false excuse not to pay. I hear there's legal action against them currently and hopefully, as many of us as possible report this fraudulent "company".

April 1, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

This site has the worst customer service that I know.

This site has the worst customer service that I know.
I am not at all satisfied to service provider. I've been trying to contact them for quite some time now because I can't select the reward I want. I've been trying to contact them for almost five days now, but they're leaving it as is. They haven't even put me in touch with a human specialist, even though they told me they would from day one. I'm really not satisfied at all; we write to them as humans and they let robots answer us. It's insulting. 😡😡 .I am not at all satisfied with the service of I am not at all satisfied with the service .
ID:M9PWBSJ2JQH9

April 8, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 2 out of 5 stars

The first 3 cards redeemed and were…

The first 3 cards redeemed and were paid into my Amazon account straight away. Unfortunately the following 4 cards have been delayed although they have been deducted from my accounted balance.

Hopefully I will be able to access them soon.

April 6, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 2 out of 5 stars

Do not show coupon code and pin

Do not show coupon code and pin

April 4, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

Problem with Flipkart gift card redemption

tried redeeming my Flipkart gift card, but it kept loading for 2-3 minutes. Then, it displayed a message asking me to wait for another 15 minutes. After waiting, the redemption process was unsuccessful and seemed to have expired. It's not working."

April 4, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 3 out of 5 stars

Because redeem code is not working

Because redeem code is not working

April 4, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 5 out of 5 stars

Everyone was great

Everyone was great. The study was fun and informative. I hope I get to do some more in the future.

March 27, 2026
Unprompted review

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