Tremendous Reviews 5,694

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the ease and efficiency of the redemption process, noting that gift cards are delivered quickly and are simple to use. Many appreciate the wide variety of gift card options available, allowing them to choose what best suits their needs. People also praise the reliability of the platform, with many reporting consistent positive experiences over time. However, some customers have encountered issues with payment and product usability. A minority of people were dissatisfied with the functionality of certain gift cards, finding them difficult to redeem or unusable with specific merchants. Some reviewers also mentioned problems with payment methods, such as bank transfers not being consistently available or issues with fund processing.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers report easy and fast payments, with... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the platform super easy... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the ease of... See more

Website

Consumers find website experiences to be ambiguous. While some praise the UI/UX, ease of navigation, and... See more

Service

Customers had ambiguous experiences with service. Many reviewers praise the service as fast, efficient, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love that Tremendous emails always come to my inbox rather than my junk or spam folder. I just wish the Bank Transfer option were made available more often.

Rated 4 out of 5 stars

I received a $25 gift voucher digitally. I entered my email and got through to see the voucher. I printed the voucher as sometimes the readers at Coles do not work and I have to get the staff member... See more

Rated 3 out of 5 stars

Payments are delivered in time. But this service absolutely does not support many useful withdrawal methods such as "PayPal or Payoneer" for most of us. My funds have been stuck in there & about to ex... See more

Company replied

Rated 3 out of 5 stars

When I got to the register to pay with my gift card it failed to work. I was notified that I would need to verify each $5 gift card via email. I had 9 $5 gift cards. It would have been time consumi... See more

Company replied


Company details

  1. Software Company
  2. Money Transfer Service

Written by the company

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. Tremendous offers 2,500+ popular payout options, including gift card options, prepaid cards, monetary payouts, and donations. Teams can choose to offer curated reward options or give recipients the freedom to choose what works best for them. If recipients ever run into redemption issues, the Tremendous support team handles them directly.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Everyone was great

Everyone was great. The study was fun and informative. I hope I get to do some more in the future.

March 27, 2026
Unprompted review
Rated 3 out of 5 stars

Support is not patient in processing…

I'll give it 3 stars because it wasn't easy. They can be careful, but today because of AI we can no longer get quick answers from a human. Thank you for resolving my problem. And I wish you good luck with your work.

April 2, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

Terrible experience

Terrible experience. I am unable to claim my Amazon Pay Gift Cards. This is the second time this has happened to me. Last time they took more than TWO WEEKS to fix the issue. Isn't the whole point of digital rewards are that they are instantly delivered? What is up with this company? Will not recommend.
Reward ID: UATLVB20HGWQ
Reward ID: 2F1EHJG515CZ

April 1, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're aware of this issue and working to resolve it ASAP. If you haven't yet emailed help@tremendous.com, please do and we'll update you as soon as Amazon Pay is available. We appreciate your patience in the meantime and apologize for the inconvenience.

Rated 2 out of 5 stars

I do not receive my gift card yet .

April 1, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

This is the WORST PLATFORM

This is the WORST PLATFORM. I cash out everyday using them and today will never again. When I entered my email cash outs to my PayPal are instant most of the time. There's now this pattern WHERE THE FUNDS DONT ARRIVE unless you SPAM them and get a human because ai will reply to the first 100. I'm busy right now but I'm gonna come back and get into detail. They're the definition of scam. They say they do one thing and do another.

April 1, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 5 out of 5 stars

Great platform for redeeming gift cards!!!

This is my first time reviewing Tremendous.com, and for me, I am very happy with their services. I have redeemed several gift cards through their website, and I am very happy with the redeeming process. They always have online security in place when you are redeeming gift cards, and I highly recommend Tremendous as an excellent platform for redeeming gift cards of your choice!

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

I'm not able to receive gift card codes.

March 29, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

Confused and concerned …

To be honest im both confused and concerned ive been waiting about 3 weeks now for emails ....from Tremendous regarding my reward on prograd who i have been in touch with and they confirmed that both of my rewards have successfully been processed....and dont know what to do as ive also been in touch with Tremendous via email and no response
From marie

March 29, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

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