Tresor Paris Reviews 

2,104
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Love Tresor Paris jewellery, I have bought a number of items over the last year and people always comment how nice they are & look. The customer service shown when I had a fault with one of my items... See more

Rated 1 out of 5 stars

Ordered Earrings as a birthday present for my wife, however the wrong earrings were delivered (Someone else's order). Luckily I opened the package to check before my wife's birthday. I rang to report... See more

Rated 5 out of 5 stars

I bought the Bonbon sterling silver, white crystal pendant with chain for my sister. I bought her the Bonbon earrings so thought she would like the matching necklace to go with them. I’m absolutely de... See more

Rated 5 out of 5 stars

Possibly left a review before but figure it's always good to give feedback whenever asked. I have placed 2 orders with Tresor recently having fallen in love with some pieces from the Royale collect... See more

Company details

  1. Jewelry Store

Information provided by various external sources

Tresor Paris is a multi-award winning luxury jewellery brand, creators of the crystal phenomenon and renowned for their diamond expertise. A celebrity favourite famous for producing contemporary jewellery designs whilst maintaining luxury, elegance, glamour and timeless appeal. Tresor Paris reach a vast audience with an affordable crystal range famous for that sparkle whilst retaining diamond jewellery production ensuring the fine quality is at the heart of every dynamic collection. With a clientele of young, stylish, glamorous and successful men and women, Tresor Paris continues to thrive and grow with every new collection. This is evident in our new versatile Elixir collection. Capturing the art of personalising your jewellery using the 12 colours representing birthstone months, one can mark any special occasion with the relevant significant colour, as well as enhancing any mood or outfit. The Tresor Paris collections have graced many national and international catwalks and have reached a vast audience VIP clients and celebrities. Tresor Paris holds numerous industry accolades including: Professional Jeweller Hot 100: Industry Trailblazer, 2012 Business Big Shot, 2013 International Jewellery London 2013 - Recognising Originality and Innovation Visual Impact - Highly Commended 2013 Retail Jeweller Awards: Nominated Jewellery Brand of the Year, 2012 Nominated Jewellery Brand of the Year, 2013 Winner Marketing Campaign of the Year, 2012 Best Store Environment 2016 Shortlisted Etailer of the Year 2016 Shortlisted British Jewellers’ Association : Winner BJA Supplier of the Year, 2012 National Association of Jewellers Awards 2015 : NAJ Member of the year 2015 Shortlisted UK Retail Jewellery Awards 2016 : Best Store Environment 2016 Shortlisted


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(2,104)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service

Easy to use website. I ordered a few pairs of earings and they sent the wrong size for one pair. I called up and the lady was just so very helpful. It was not a problem and she arranged for me to receive the correct pair and was very apologetic. Excellent customer service.

November 29, 2017
Unprompted review
Rated 3 out of 5 stars

Great service

Great service. Great item shame the packaging had tresor Paris in bold lettering over it. What with it leading up to Christmas!!!!!!

November 26, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery. Item well packaged with a gift bag included if item was to be a present. Delighted with my gold Bon Bon crystal earrings, look absolutely stunning.

November 25, 2017
Unprompted review
Rated 3 out of 5 stars

Quick delivery too much packaging

Recieved my 3 pairs of earings delivered in good time however packaging was excessive a pot for each pair a small velvelt pouch for each pair and a bag for each pair . it would have been greener and more convenient to put the earings in one bag as most of my packaging was recycled it would have saved money too.

Fab earings.

November 1, 2017
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking services

Absolutely shocking services. The delivery time for next day delivery was not stated so I ordered an item payed £10 yea £10! At 7pm Thursday evening and evening expecting to have my item on Friday to phone up to be told it will be Monday or Tuesday even tho I had payed for special delivery. The lady was rude did not want to help me in the slightest I said could she get me my parcel for tomorrow - Saturday and she told me yes for an extra £5. This is not exceptable. I definitely won’t be ordering again.

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, friendly staff, great packaging and lovely earrings. Will definitely be using again

October 10, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent product

Very quick delivery of a lovely good quality product. My daughter was delighted with her present. Well packaged too. Would buy again from Tresor Paris.

September 3, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I made a huge error with my address believe it or not and someone from Tresor rang me asap to sort out the problem

July 22, 2017
Unprompted review

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