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Trethowans Reviews 

366
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, caring, and knowledgeable approach, making them feel supported and at ease throughout their processes. The service provided is frequently highlighted as exceptional, with many appreciating the efficiency, clear communication, and proactive problem-solving that ensured smooth transactions. Reviewers often note the quick response times and the ease of contact, which contributes to a positive user experience. However, some customers were dissatisfied with communication, mentioning slow progress, unresponsiveness, and a lack of courtesy, which made them feel unvalued.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Service

Reviewers mention positive feedback about service, with many highly recommending it due to its... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the quick,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting that the process was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My solicitor was such a caring lady. She’d always ask me how I was first, taking my mental health into consideration. Extremely knowledgeable advice, she knew exactly what she was talking abou... See more

Company replied

Rated 5 out of 5 stars

From our first meeting with Lucy Spollin, we felt assured that we had chosen the right solicitor. It was over thirty years since we last moved and we really appreciated the professional and fr... See more

Company replied

Rated 5 out of 5 stars

I have been through some trials and tribulations relating to house buying over the last 8 months. Throughout that time Lucy Spollin and Mia Davies worked tirelessly to get me through one aborted pur... See more

Company replied

Rated 5 out of 5 stars

Ellie gave us all the information that made making our wills easy. Ellie talked us through the decisions and the procedures and clarified any questions that we had. The process of a will is more com... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Attorney
  5. Estate Planning Attorney
  6. Legal Services

About Trethowans

Written by the company

No egos. No waffle. No cut and paste advice. Here at Trethowans, every one of our team is clearly focused on you – your unique challenge or opportunity, your business or family.

Trethowans is a UK Top 150 Law Firm and one of the fastest growing law firms in the South, with offices located in Southampton, Winchester, Salisbury, Bournemouth, Poole and a base in London.

We offer a broad range of legal services for individuals and businesses. Our legal teams and lawyers are widely recommended in the UK’s independent legal directories – Chambers Guide and Legal 500. We are also named in The Times Best Law Firms list for 2025.

We represent international and national household brand names, owner-managed businesses, banks, insurers and major regional and national employers across the UK as well as individuals and their families, and high-net-worth individuals.

Find out more

Services for Individuals

Life doesn’t stand still. Some events you can predict, plot and carefully plan for. Others come out of the blue and send you reeling. Whatever you’re facing, we’re here to help.

We know that tackling life’s most complex problems takes more than just legal expertise. It is about listening, understanding and communicating. Whether it is conveyancing or divorce, resolving disputes or planning for the future, we will talk your language and help you navigate your one-of-a-kind challenge. No egos, no nonsense, no bluff or bluster – just clear, reliable, cut-to-the-chase advice.

Find out more about our services for individuals

Services for Businesses

Your business is unique – and so is our advice. Which is why, before we think about answers, we will get to know your vision, challenges and goals.

Our team of solicitors will get closer to your business, whether you are local, national or international, starting out or selling up. Then, once we understand what makes your business tick, we will give you clear, practical, incisive advice that cuts to the chase. From financing to managing risks and resolving disputes – with us you’ll get cool heads and no hot air.

Find out more about our services for businesses


Contact info

4.8

Excellent

TrustScore 5 out of 5

366 reviews

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4.8

All reviews

(366)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We recommend these Solicitors

We have dealt with Becci and Lorna for both our sale and purchase of our houses. They have both been highly professional, and responsive to any questions we had. It’s all been completed without any issues. We recommend these solicitors.

October 9, 2025
Unprompted review
Trethowans logo

Reply from Trethowans

We're happy to hear that your sale and purchase were completed without any issues. We appreciate your kind words regarding our professionalism and responsiveness and thank you for recommending our services.
Kind regards
Trethowans

Rated 5 out of 5 stars

Helpful and efficient

A very friendly and efficient Team dealt with our house sale. Would definitely recommend and use again.

October 17, 2025
Unprompted review
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Reply from Trethowans

We're happy to hear that our team provided friendly and efficient service during your house sale. Thank you for your recommendation.
Kind regards
Trethowans

Rated 1 out of 5 stars

At a very low point of my life after…

At a very low point of my life after having false allegations made against me and having my children’s lives absolutely disrupted. I instructed them to gain me access to see my children on what I thought was a pay as you I had to pay £1000 up front after seeing the incompetence I said I no longer want your services to then be told I owe them £500 now they’ve sold the debt to bailiffs

October 7, 2025
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Reply from Trethowans

Good morning
Thank you for your review. We’re sorry to hear that your experience did not meet expectations.

If you would like to discuss your matter further with us please contact our Client Care Partner, Jennifer Bowes on 02380 820 512.

Kind regards
Trethowans

Rated 5 out of 5 stars

Sale of a letting property

Denise Owen guided us through the sale of a letting property that we owned just outside of Salisbury.The process took longer than we might have wished for but the delays were down to other parties and whilst we were somewhat exasperated by the delays Denise has a calm and professional approach that helped us through to completion.

October 10, 2025
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Reply from Trethowans

We appreciate your positive feedback. We're glad to hear that Denise's approach helped you through the sale, even with the delays caused by other parties. Thank you for sharing your experience.
Kind regards
Trethowans

Rated 5 out of 5 stars

Fantastic company and service

Had a great experience with the company throughout my time using Trethowans they are a fantastic company to use. I highly recommend them for sorting or helping to resolve any issues regarding family disputes

October 3, 2025
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Reply from Trethowans

We're happy to hear that you had a good experience with us. We appreciate your recommendation. Thank you for your positive feedback.
Kind regards
Trethowans

Rated 1 out of 5 stars

I put in to buy a flat a year ago this…

I put in to buy a flat a year ago this month
October there was no chain involved and i had a large deposit to put down there were a few issues that had to be resolved, which took for ever to sort out my main grevience is that i was not allowed into there office to speak to a person everthing had to be done by email which i did not find satisfactory, there was a lot of bickering going on between both of the solicetors involved and in the end i had to get the estate agent to help out on my behalf. which i should not have had to do.
We completed on the 9th of october which was a whole year after i put my offer in. i found the experience quite stressfull. i have dealt with Trethowans a few times over the years and i can honestley say that i wont be using them in the future and i certainly wont be recomending them to anyone else

October 3, 2025
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Reply from Trethowans

Good morning,
Thank you for your review. We’re sorry to hear that your experience did not meet expectations. We pride ourselves in ensuring our clients are more than satisfied with our service and would like an opportunity to resolve the issue.

If you would like to discuss your matter further with us please contact our Client Care Partner, Jennifer Bowes on 02380 820 512.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

A big thank you to Britney at…

A big thank you to Britney and Kira at Trethowans. She recently provided invaluable assistance with a complex agreement from my employer. The entire process was handled exceptionally well and smoothly, resulting in a successful outcome. I highly recommend her services and sincerely appreciate her expertise!

October 1, 2025
Unprompted review
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Reply from Trethowans

We're happy to hear that the agreement process was handled well. We appreciate your recommendation. Thank you for your positive feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

Highly recommend Lorna from Trethowans

Highly recommend Lorna from Trethowans. She is efficient, professional and reliable with great communication. She has helped us with the sale and purchase of a few properties in the last couple of years and we can't recommend her and the team at Trethowans enough!

October 9, 2025
Unprompted review
Trethowans logo

Reply from Trethowans

We're happy to hear that your experience has been positive. Thank you for your kind words and recommendation!
Kind regards
Trethowans

Rated 5 out of 5 stars

Excellent service

Excellent service, very informed and sensitive to expedient closure while seeking amicable agreement

October 8, 2025
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Reply from Trethowans

We are happy to hear that our service met your needs to reach an amicable resolution. Thank you for your feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

Clare and Sam at Trethowans were…

Clare and Sam at Trethowans were excellent. At very short notice they set up a new Will for me. Clare’s advice and help was very thorough. Thank you so much for such great service.

September 17, 2025
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Reply from Trethowans

We're happy to hear that you received excellent service and thorough advice in setting up your Will at short notice. Thank you for your positive feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

Successful Sale

Trethowans looked after the conveyancing of our flat. This had the usual ups and downs and our Solicitor navigated through these leading to a successful sale.

September 25, 2025
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Reply from Trethowans

We're happy to hear that our solicitor helped you navigate your flat sale, leading to a successful outcome. Thank you for your feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

Wonderful service

Wonderful service . All my questions answered clearly and in language I understood. Time was taken to explain to my satisfaction. Im left feeling relief :)

September 24, 2025
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Reply from Trethowans

We're happy to hear that our service met your needs. We appreciate that we could clearly answer your questions and explain everything to your satisfaction.
Kind regards
Trethowans

Rated 5 out of 5 stars

Property SaleWe were well informed and the process…

We were well informed and the process was as speedy as possible for the flat sale. All of the staff at this branch were polite and friendly.

September 18, 2025
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Reply from Trethowans

We're happy to hear that you were well-informed and that your flat sale process was efficient. We appreciate your kind words about our team's politeness and friendliness.
Kind regards
Trethowans

Rated 5 out of 5 stars

Jon Laidler was fantastic.

Jon Laidler was fantastic. Super supportive and communicative throughout the whole process. Highly recommend Jon and his team.

September 16, 2025
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Reply from Trethowans

Thank you for sharing your experience. We're happy to hear that you had a positive experience and will pass on your feedback.

Kind regards
Trethowans

Rated 5 out of 5 stars

Professional and efficient firm

I was recommended to use Trethowans as trusted solicitors and Jon Laidlow dealt with my property conveyancing efficiently professionally and without any stress on my side. Will definitely use them again.

September 15, 2025
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Reply from Trethowans

Good afternoon,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to Jon and the team.
Many thanks,
Trethowans.

Rated 5 out of 5 stars

We’ve had an absolutely top notch…

We’ve had an absolutely top notch experience with Trethowans.
2 different projects with Halina Mitchell and her team leading one and Mihiri Gagraj & her team leading the other. Both concluded successfully.
Thank you both!

September 30, 2024
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Reply from Trethowans

Thank you for sharing your experience. We're happy to hear that you had a positive experience and will pass on your feedback.

Kind regards
Trethowans

Rated 5 out of 5 stars

New Wills

Friendly and helpful advice

September 17, 2025
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Reply from Trethowans

Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to the team.
Many thanks,
Trethowans.

Rated 5 out of 5 stars

Trethowans

Denise and Hannah helped us through a process that was made more complicated than necessary by our vendors. They explained everything clearly and were always happy to answer questions. They ensured that issues were resolved correctly rather than left as our vendor's solicitor seemed ready to do.

September 15, 2025
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Reply from Trethowans

Thank you for your kind feedback! We're so pleased to hear that Denise and Hannah were able to guide you through a challenging process with clarity and care. We really appreciate you taking the time to share your experience.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Conveyancing experience of first time buyer

Quote: What I really liked about the Trethowans’ quote was, unlike other competitors, they gave me a full breakdown of all the cost involved. So, when it came to pay the final bill there were no surprises. As a first time buyer this was really great.

Onboarding: onboarding experience was good. I had a few issues with eCOS system trying to verify my ID. Other than that portal was really useful.

Conveyancing: Jon Laidler helped me to secure my first home. As a first time buyer, there are so many things you are not aware of and Jon was there every step of the way. My purchase was slightly tricky as I was buying from a company rather than an individual, and Jon did a great job. Communication was great, clear and prompt.

Overall: Really great experience. Would recommend both Trethowans and Jon Laidler to anyone looking for a firm to represent them when buying a house.

August 12, 2025
Trethowans logo

Reply from Trethowans

Good afternoon,

Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to Jon and the team.
Many thanks,
Trethowans.

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