Bettermode Reviews 

28
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Bettermode has chosen to change their plan options, removing the free plan and raising the price of a subscription from $50 a month to $399 a month. There was no indication of this change happening wh... See more

Rated 1 out of 5 stars

Disgusted with Better Mode! Created two communities and hoped for great things from the previous Tribe software now Bettermode. There's nothing BETTER about it - here's why: I go away for a wh... See more

Rated 4 out of 5 stars

The overall experience of working with Tribe team is great! Primarily looking at the success and support team, they are quick to resolve issues and help with any question. The team also frequently rel... See more

Rated 1 out of 5 stars

It doesn't work and can cause your company many problems. It's almost impossible to bring people into the community via the email which goes 100% of the time into spam or junk, causing embarrassment a... See more

Company details

  1. Software Company

Written by the company

Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. With Bettermode, product teams collect ideas and feedback. Customer support and success teams build resource centers and knowledge base. Marketing teams communicate with customers, organize events, and scale content creation. It is popular for its unmatched level of customization, rich app ecosystem, third-party integrations, and premade templates that simplify community building.


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1.5

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TrustScore 1.5 out of 5

28 reviews

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1.5

All reviews

(28)

4 reviews in the last 12 months

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Rated 4 out of 5 stars

A cool community solution with the right balance between customizability and simplicity

The overall experience of working with Tribe team is great! Primarily looking at the success and support team, they are quick to resolve issues and help with any question. The team also frequently releases new features and takes the feedback seriously. They worked closely with us to build a customized community with some of the valuable integration strategies and helped our team easily get on board to get hang of the apps.

October 29, 2019
Unprompted review
Rated 5 out of 5 stars

In my previous company

In my previous company, TOP HAT, we were considering to invest in building our own tool that brings our users together in an engaging community. We discovered Tribe.so and it had exactly what we were looking for! It is now seamlessly integrated to our core technology and we really love it!

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

We have had amazing experience with Tribe. The customer service is exceptional!

Switching to Tribe Community Platform was a great decision for our company as we were able to leverage many more features, customization options, and engaging apps than we didn't have with our previous forum software. We were able to completely change the community with theme customization, enable integrations quickly, apply moderation rules and permissions apart from better security settings.

The migration process with Tribe was quite easy and their team took care of the majority of the activities by asking about minute details. Once we moved our data, the setup process was a breeze with very intuitive UI.

May 30, 2019
Unprompted review
Rated 5 out of 5 stars

Happy to see a community software crack the code with top notch value delivery!

Making the decision to migrate from an existing community solution was very challenging. Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need.

We got all these great solutions at a fraction of cost we used to spend on the previous platform.

May 25, 2019
Unprompted review
Rated 5 out of 5 stars

Easy to use, highly customizable and cost efficient.

Incredibly customizable and integrates seamlessly with our branding.

The support team and customer success managers are true experts at answering questions and will help you implement all kinds of useful great ideas.

Here are the key pointers:

- Straightforward setup and configuration

- Relatively easy integration using the API

- Simple functionality and easy to navigate through the admin panel

- Cost effective compared to other products based on the available features

- Dedicated and super responsive account managers

May 23, 2019
Unprompted review
Rated 5 out of 5 stars

Tribe helped us create a robust customer community!

We are from financial services domain and were looking for a SaaS solution to create client community where we can give access to a useful pool of content and allow them to ask questions, submit answers, connect with each other and have intimate discussions in subgroups.

Tribe offered all of these with an easy to use interface and we were able to go live within a week which included moderate customization of the platform.

May 9, 2019
Unprompted review
Rated 5 out of 5 stars

Powerful widgets and integrations to add social elements to the site

We were on the look out for a community software to create a customer-to-customer community that could be seamlessly integrated with our online store. Essentially we wanted to add highly engaging community experience right inside our site. Tribe's pluggable widgets solved that issue and above all their customer success team goes above and beyond to help you. All this comes at a very fair pricing!

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

I Love Tribe Community Platform!

Tribe community platform was really easy to set up. Building a thriving customer support community around our software was crucial. The modern design and the smart widgets helped us implement and integrate the community elements into our product.
The gamification system boosted the engagement by encouraging users to contribute. The customer success team was always available and supported us with their understanding of the business and their know-how of online community building.

A well-thought community platform with integrations that made us focus more on driving growth and engagement and less time on software development.

December 19, 2018
Unprompted review

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