TriJewels Reviews 489

Wanted a beautiful ring — at a great price. Searched customer reviews — took a chance that my experience would be as good as those who gave favorable feedback. Nice selection. Easy placement of order. Timely delivery. Beautiful packaging. Received receipt and Certificate of Authenticity for insurance purposes. Ring is exactly as described and pictured. It is a unique design and has proven to be eye-catching. I am a happy customer.

This company is honesty a joke. I had a eternity band that I didn't even wear everyday lose a diamond. No big deal, it happens. They replaced it for a fee. We asked them to tighten the prongs to prevent it happening again. They assured us that they inspected and tightened the ring. Within four months, another diamond fell out. We reached out to ask them what had happened and what they could do since they last worked on my ring just few months prior. They explained that their "paper thin" limited warranty still required me to pay. After explaining its ridiculous that it's only been worn a few times since them "tightening it" and another diamond fell out, their suggestion was "maybe we make another ring with more prongs." For A FEE. But why didn't they use the proper amount of prongs to begin with? Why is that my fault? Clearly this company uses cheap materials. I would be cautious if you are considering this company.

Update to the response:

Hi Vijay! Thanks for responding to my review! We both know my ring was in great condition (aside from the bad quality prongs) When I sent it out four months ago, I trusted you to repair the missing diamond (which you did for a fee) and you assured me you would tighten the rest of the prongs. The negative review came from the fact that another jewel fell out four months after with very minimal ware. It also came from the very rude responses you sent to me via email. It was very unprofessional. If anyone would like to see a photo of my ring because it is in great condition (except for the diamond prongs being made horribly) please feel free to email me. At this point I am not asking for anything except for you to do better for anyone trusting you with rings.

Extremely well made. Stones are bright. Aquamarine is soft and gentle but accents the diamonds. Shipped well and on time.

I consider Vijay and the team part of my life. Engagement, Marriage, special occasion…I always return to Vijay for consultation then creation of the perfect piece. He’s always available to discuss my needs and always makes the most beautiful pieces. Thanks TriJewels!

I was happy with my order. My fiance loved the bracelet. It was 3.2 carat lab diamond (Leslie).

Vijay helped me to get it as 6.5 inches length and he was very responsive and communicative.

Thank you Trijewels for the quality, trustworthiness, and great customer sercive.

I was looking for a wedding ring since I lost mine about 5 years ago. Trijewels caught my eye with a ring that had a Celtic knot design. I ordered it and even though it was a beautiful ring, it was not what I had in mind. No problem. ViJay was most acommodating. We worked together to modify the design to something slightly wider. I returned the other ring and I have to say the new one is fantastic! In a world of overpriced and average quality retail jewelry - TriJewels is a rare find.

Buying jewelry online is difficult and stressful not being able to see something in person and knowing for sure exactly what you are getting. I researched for months before making my purchase. ViJay was amazing at helping me to create a customized stackable 3/4 alexandrite and LG diamond eternity ring w/ lots of sentimental meaning to it that will be worn w/ my E-ring eventually. He answered tons of questions and made sure I was completely happy with my purchase. He eased my stress and reassured me that he would make it perfect! To be honest I was still worried up until I had my new ring in hand! The final outcome is incredible! Beyond words gorgeous and all that I could have hoped for. I will be getting a second one to match it soon and can’t wait to be able to wear them! I absolutely love it and can't stop going back and opening the box and just staring at it and already counting the days until I am able to purchase the second one to match and officially able to put them both on. Oh and also his packaging/ring box etc is top notch as well! The overall experience has made an upcoming special moment in our lives even more special. I am so grateful to him and I would highly recommend him to anyone. Thank you so much ViJay! ❤️❤️❤️

Excellent communication and service. Very Nice Ring. Appraisal certificate would be improved if it included the grade of the diamonds.

Excellent customer service for the custom piece I worked with them to prepare. Patient, accommodating, and polite.
And of course a great price and great post-purchase "support/benefits".

Thanks so much for the quality work. My wife loves it.

I recently ordered a diamond tennis bracelet channel setting 3ct from TriJewels and was extremely pleased with the quality of the bracelet and service/delivery provided. I found that the style wasn’t exactly what I wanted so I discussed with Vijay who worked with me to exchange it for something a little different with an upgrade to the diamonds and it is exactly what I wanted; it’s beautiful! I can’t say enough positive things about Vijay and this company when it comes to quality of their merchandise, communication and customer service. Thank you TriJewels!

I went with Vijay and the TriJewels team for my engagement ring, and I would work with him and his team again and again.

Exceptional attention to detail, service and turnaround time. Highly recommend TriJewels for your engagement, wedding and really any jewelry needs. He is super attentive to each and every customer, and more importantly, he was extremely responsive and patient with me as I made decisions about every last detail of the ring.

Beautiful earrings for my wife and very fast delivery, highly recommend.

This should be everyone's jeweler! I've been working with Vijay and his team for 9 years. The diamond eternity band I just received is an absolute stunner! They always deliver the best pieces whether custom or standard (hard to say standard as everything I've received is astounding). His prices, service, attention to detail, design and most importantly quality make him my go to for every gift.

Trijewel is one of the best jewelers I have ever dealt with. They were more than accommodating and a pleasure to work with. I highly recommend them!

The design and gems were exactly what was shown. The metal and gem quality were beautiful.

Vijay was extremely helpful, kind and patient during the process. Highly recommended.

Vitay took care of a custom ring order for me in a time sensitive situation. He sent videos of progress on the ring and kept me updated along the way. I truly appreciate Vitay’s communication and even more the quality of his final product! Thanks vitay!!

Looking for a special item at a great price Trijewels came thru and delivered on time as they stated for Christmas

Love my orders from TRIJewels! Always great service and packaged so beautiful! Excellent quality ♥

Excellent customer service, great options and remembers returning patrons preferences!!