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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent materials, comfort, and durability of the clothing. Many people appreciate the designs, finding them timeless and well-made. The overall consensus highlights the exceptional quality and comfort of the items, with many customers expressing their intention to order again. However, some customers experienced issues with order fulfillment and delivery times, with some reporting significant delays and even unreceived orders. While some reviewers lauded the customer service for its responsiveness and helpfulness, others were dissatisfied with slow communication, unanswered emails, and a lack of concrete solutions regarding their orders.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the insane... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the insane quality of items, from... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report significant delays, with some... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise the fast shipping,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the exceptional and... See more

Based on these reviews

Rated 4 out of 5 stars

I got my attention of this brand, initially from their socials media, and got inspired from their work ethic. 2 brothers trynna make it out. So I decided to ordered, at the time it w... See more

Rated 5 out of 5 stars

I ordered two basic tracksuits from Trikko, and I’m honestly impressed. The quality is amazing—super well-made, soft, and durable. They’re also incredibly comfortable, perfect for everyday wear or lou... See more

Rated 5 out of 5 stars

Insanely good clothing pieces. Great quality and even more amazing customer service. Fast replies every time, and ppl that actually care and do their best to help. Have ordered a few sets already... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Streetwear Store
  4. Women's Clothing Store

Written by the company

Founded in 2018 and started from a small bedroom with no handouts - a streetwear brand for those who are willing to go the extra mile, to do the impossible, to follow their passion, to change the game.


Contact info

4.0

Great

TrustScore 4 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

10/10 - Service - Changed my shipping to Paris while travelling - Quality Trackies, comfort, fit, shading - Game changing service 🙌🏽

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery may be slow, but worth it

Delivery may take ages, but apparently, my order was returned to the sender. But, support quickly helped me with the problem and arranged Ups priority delivery. Quality is seriously good, Hoodie is soft asf.
If delivery time is not a problem, def worth it.

May 28, 2025
Rated 5 out of 5 stars

Would recommend 100%

Ordered all the Trikko basic pieces for almost a year now.

Crazy quality, comfort, and shape.

Would recommend 100%.

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Brand

Clothes 10/10, high quality and fit well. Not too pricey and replies on social media. Allahumma barik an amazing brand 🔥

June 20, 2025
Unprompted review
Rated 4 out of 5 stars

Shipping times

Curious on how long “UPS shipping” means as my order is a matter of urgency, got a holiday coming up on Tuesday and I ordered Thursday morning?

Best wishes, Keanu

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Unreal

Top 3 hoodies Ive ever owned. The feeling of the hoodie is excellent. The ribbons are nice and tight and fit is really good. You get what you pay for (maybe a little more)

May 28, 2025
Rated 5 out of 5 stars

I can say with very proud that Trikko save my life.

I can say with very proud that Trikko save my life.
I had a depression last year and it was horrible, and start wearing trikko, following on Instagram, and seeing the Vlogs on YouTube help me out a lot, in many ways, but the most importante way was in the mind, and I’m grateful for that, TRIKKO is not just a brand, trust me when I say that.

May 29, 2025
Trikko. logo

Reply from Trikko.

One of the best messages we read in 7 years running the brand. Glad we met you in real life. True Gamechanger.

Rated 1 out of 5 stars

I placed an order with Trikko on May…

I placed an order with Trikko on May 18, purchasing a set that I was genuinely excited about. Unfortunately, it’s now been several weeks, and I have not received any updates regarding the shipping status or a tracking number.

I’ve tried to contact their customer service multiple times, but have received no response whatsoever. This complete lack of communication is extremely frustrating and shows a serious lack of professionalism.

For a brand that is trying to position itself among the top names in the fashion industry, this kind of service is unacceptable. A professional and growing brand should at the very least provide order confirmations, shipping details, and responsive customer support.

At this point, I honestly regret my purchase and would not recommend Trikko to anyone until they seriously improve their customer service and communication.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

The Experience Was Amazing , I Would Definitely Buy Again In The Near Future !

I have ordered two times from Trikko , one at the first ever Trikko drop and one drop in this month and all I can say is that the experience was amazing and the quality of the clothes are incredible the best out there ! Also , 4 days ago I received my order from last trikko’s drop which was in May. I ordered the Morocco shorts and once it arrived I was flabbergasted because I’ve never seen in my life such as quality like them Trikko shorts. Oh just to note , the shipping was fast like always from Spain to Greece it only took like 1 week to have it in my doorstep ! All love to Trikko man I will definitely buy in the near future ! 👊🏻🇬🇷

May 28, 2025
Rated 5 out of 5 stars

10/10

trikko is the goat

best basics in the game

quick delivery

May 28, 2025
Trikko. logo

Reply from Trikko.

Appreciate you. No short cuts when it comes to quality.

Rated 1 out of 5 stars

Lack of communication

Lack of communication, long delivery turnaround when it stated shipping next day

May 28, 2025
Trikko. logo

Reply from Trikko.

Hello! Exatly, shipping starts next day, and thats how it was. As a customer, if you join the private community of customers you can see how people received their order within 24h. On drop day, the volume is 20X than usual. We promise that we start shipping from the next day (we dont do presales) , we dont promise YOUR specific order will be shipped next day. In your case, you are from UK, so there is a custom process that we as a brand cannot control not even UPS. Its a matter of the authorities of the country where you live.This reviews are to guide new potential people, so 1 star out of 5 is as far as it can get from the reality, and it would say a lot deleting it. Thanks for trusting us tho, enjoy your delivered shorts.

Rated 1 out of 5 stars
Trikko. logo

Reply from Trikko.

Hi Matthew.

As a customer with 13 orders in the brand, this reviews is not only unexpected but far from reality.

First point is that you didnt pay any shipping. You order is "free shipping" so its not in the priority shipping pack.

Being gamechangers is also about embracing mistakes when we do them, but also standing for truth. And truth is that your FREE STANDARD SHIPPING is on time. You have your tracking, and you can see all the evolution of your parcel. Currently in Milano.

Last but not least, you mention "as promised". Our promise is stock ready to ship, and starting shipping from the very next day after the drop. As an old customer from us, you saw in the private customer community how the priority shipping orders were delivered in 24h from Spain to USA. A level of speed never seen before.

For all the mentioned above, i ask you as a man, to re think about this 1 star review you left, as its as far from reality as it can get.

Thanks tho for being with us through this journey.

Rated 5 out of 5 stars

Third order, perfect fit

Already ordered for the third time. Great quality and service. Last package had some delay, but is fixed properly by team Trikko. Many thanks and proud 2 be part of the community!

June 2, 2025
Unprompted review
Trikko. logo

Reply from Trikko.

We more than proud to have people that see what we stand for, and choose to wear clothes aligned with them. Thank you!

Rated 5 out of 5 stars

Everything I bought was quality.

Everything I bought was quality everyone with a bad review is a hater or just an enemy of success their basics are top tier quality no cap.

April 20, 2025
Unprompted review
Trikko. logo

Reply from Trikko.

I would pin this review. Thanks you always, gamechangers.

Rated 1 out of 5 stars

Realicé un pedido el 28 de noviembre de…

Realicé un pedido el 28 de noviembre de 2024 y, a día de hoy, han pasado más de 6 meses y jamás recibí mi compra. Lo más frustrante es la falta total de atención al cliente: apenas responden los correos electrónicos, y cuando lo hacen, no ofrecen una solución concreta.

Solo he recibido dos correos de ellos, sin contar todo el spam marketing que es increíblemente óptimo; citaré ambos mails:

“Hi Victor

Due to the huge increase in orders from our Black Friday drop, we experienced some unexpected delays with fulfilling certain orders, including yours.

The good news is that your orders are being packed right now and will be shipped very soon. Once they’re shipped out, we’ll send you the tracking information.

Thank you for your patience!
Gamechangers.”

( Después de este correo de enero 2025, no recibí ningún número de seguimiento, ningún correo )

“Hi there Victor

thats impossible something must happened there

do you have a tracking number?”

Y después de exhaustas peticiones de solvencia ante la desconocida incidencia sigo sin respuesta.

He tenido una paciencia más que razonable, pero no hay justificación para tanto tiempo de espera ni para el silencio constante por parte de la empresa. Me siento estafado y no recomiendo a nadie comprar en esta página, hasta que se dignen a ofrecer un servicio de atención al cliente de la misma talla y altura que su marca.
~English~

Total scam – 6 months and still no order received

I placed an order on Trikko on November 28, 2024, and as of today—more than 6 months later—I still haven’t received anything. I’ve sent multiple emails, and they barely reply, and when they do, they offer no real solution.

There’s absolutely no excuse for this level of unprofessionalism. I feel completely scammed. I wouldn’t recommend this site to anyone. Avoid it at all costs.

PD: Order #24136,
God bless you. I hope you never lack health men

November 28, 2024
Unprompted review

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