The product itself is great. It came very quickly and was packaged very securely. Once I received it and was told that I was on a subscription plan and it would renew in July at a much higher amount... See more
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I placed my order late on 4/23 and was approved 4/24. Said my medication was being processed at the pharmacy. Mind you I was with a different company before them, but they didn’t offer Tirzepatide, so... See more
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I dealt with a young woman who worked hard to get me some discounts. This is the first person to help with this and I hope others follow her lead, we live in expensive times and that help is appreciat... See more
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Update: they addressed my concerns and took care to make sure I was satisfied! Thank you, TrimRx!
Company replied
Company details
About TrimRx
Written by the company
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TrimRx provides medically-supervised weight loss treatment using FDA-registered GLP-1 medications like Semaglutide and Tirzepatide. Whether you're starting your weight loss journey or seeking more effective solutions than traditional diets, our board-certified physicians create personalized programs tailored to your metabolism, health goals, and lifestyle needs. Our comprehensive approach combines proven weight loss medications with ongoing clinical support. Licensed medical providers develop customized treatment plans while our dedicated healthcare team remains available 24/7 for questions and guidance throughout your transformation. Beyond a weight loss clinic, TrimRx functions as your dedicated wellness partner, delivering pharmaceutical-grade medications, expert medical supervision, and concierge-level care to help you achieve sustainable weight management and improved health outcomes. Need more info? Call us at +1 888-896-1612 |
Guaranteed Results in 90 Days or your Money Back
We want you to feel confident trying TrimRx risk-free!
At TrimRx, we stand behind the effectiveness of our clinically proven weight loss program. That’s why we proudly offer a 3-Month Results Guarantee for new patients.
If you consistently follow your TrimRx treatment plan, including taking your prescribed medication and completing monthly check-ins for three consecutive months and you are not satisfied with your progress, you may be eligible for a 100% refund of your medication costs.
For more information email us at: guarantee@trimrx.com
Contact info
United States
- 8888961612
- hello@trimrx.com
- trimrx.com
3.2
Average
2K reviews
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Reply from TrimRx
Hello Steven, thank you for your feedback! We’re so glad to hear you’ve had a positive experience and appreciate your recommendation. Thank you for sharing your experience with us.
— TrimRx Team 💙
Please read before signing up
I am extremely unhappy with my experience. After my first review addressing the specific details and reasons of my frustration, I was contacted by someone from the Corporate office who listened to my concerns and promised to make my experience better. To no surprise, nothing has been done. She was going to “email me” to obtain further details and so I can let them know how I wanted to pursue my refund or possibly continue services. I again had hope that they would make things right - and I was wrong. I hope others who see this review think twice and heavily do their research. The complaints about customer service are REAL. It is a complete nightmare. I am filing complaints to the Medical Board, FTC & BBB.
May 6, 2026
Unprompted review
Reply from TrimRx
Hi there, thank you for sharing this. We understand your frustration and disappointment, especially after expecting follow-up and not receiving the resolution you were hoping for.
We’d like the opportunity to have your case reviewed again by our team so we can look into what happened and ensure it’s properly addressed. Please continue reaching out through your client portal so we can assist you directly.
My energy is better because Im not…
My energy is better because Im not overeating at lunch anymore.
May 10, 2026
Unprompted review
Reply from TrimRx
Hello Robert, thank you for your feedback! We’re glad to hear you’re noticing positive changes and feeling better throughout your journey. We appreciate you sharing your experience with us.
— TrimRx Team 💙
I like the reminders
I like the reminders because I forget everything. They give enough notice before the next refill.
May 10, 2026
Reply from TrimRx
Hello Cynthia, thank you for your feedback! We’re glad to hear the reminders have been helpful and keep things easier to manage before your refill. We appreciate you sharing your experience with us.
— TrimRx Team 💙
Transparent
Transparent. Avery was such a huge help in my deciding factor with going with this provider. Thanks Avery ❤️
May 10, 2026
Unprompted review
Reply from TrimRx
Hello Sara, thank you for your feedback! We’re so glad to hear Avery was able to help make your experience feel transparent and comfortable. We truly appreciate you sharing your experience with us.
— TrimRx Team 💙
Works well all good
Less takeout, less soda, and Im down a pant size. Not bad for 2 months.
May 8, 2026
Reply from TrimRx
Hello Patricia, thank you for your feedback! We’re so glad to hear you’re noticing positive lifestyle changes and progress along your journey. We appreciate you sharing your experience with us.
— TrimRx Team 💙
I was approved quickly and the shipment…
I was approved quickly and the shipment followed a few days later.
May 10, 2026
Reply from TrimRx
Hello Patrick, thank you for your feedback! We’re glad to hear the approval and shipping process moved quickly and smoothly for you. We appreciate you sharing your experience with us.
— TrimRx Team 💙
Helpfull team
May 10, 2026
Reply from TrimRx
Hello Roger, thank you for your feedback! We’re glad to hear you’ve had a positive experience with our team and support. We appreciate you sharing your experience with us.
— TrimRx Team 💙
22 lbs since January
22 lbs since January. Im still working on protein and water, but the medication has made the habits much easier to keep.
May 10, 2026
Unprompted review
Reply from TrimRx
Hello Connor, thank you for your feedback! That’s wonderful progress, and we’re glad to hear the process has helped support healthier habits along the way. We appreciate you sharing your experience with us.
— TrimRx Team 💙
My cravings after dinner used to be…
My cravings after dinner used to be awful. By the third week I could actually stop after one plate, which sounds small but is huge for me.
May 9, 2026
Reply from TrimRx
Hello Stephanie, thank you for your feedback! We’re so glad to hear you’re experiencing positive changes and building habits that feel more manageable. We appreciate you sharing your journey with us.
— TrimRx Team 💙
Reply from TrimRx
Hello Michele, thank you for your feedback! We’re glad to hear you’re already noticing positive changes and feeling a difference in your appetite. We appreciate you sharing your experience with us.
— TrimRx Team 💙
Reply from TrimRx
Hello Adlai, thank you for your feedback! We’re glad to hear your experience was fast and easy. That’s exactly the kind of process we aim to provide.
— TrimRx Team 💙
Everything was labeled clearly
Everything was labeled clearly, which helped because I was a little nervous with the first dose.
May 9, 2026
Reply from TrimRx
Hello Angie, thank you for your feedback! We’re glad to hear the labeling and instructions helped make your experience feel easier and more comfortable. We appreciate you sharing your experience with us.
— TrimRx Team 💙
I needed to delay my refill by a week…
I needed to delay my refill by a week because I still had medication left. It was easy to message them and adjust it.
May 9, 2026
Reply from TrimRx
Hello Rachel, thank you for your feedback! We’re glad to hear the refill adjustment process was easy and flexible for your needs. We appreciate you sharing your experience with us.
— TrimRx Team 💙
I purchased a 6-month plan from TrimRx…
I purchased a 6-month plan from TrimRx for nearly $2,000 and my experience has been beyond unacceptable. After signing up, I only received one shipment, and it didn’t even contain enough medication to cover the full treatment period I paid for. To make matters worse, there were no instructions included with the package, no treatment summary, and no explanation of how long the shipment was supposed to last.
Despite paying for 6 months of treatment, I completely ran out of medication after only 2 months. Since then, I have made multiple attempts to contact customer service with no meaningful response. On one occasion, I waited on hold for over an hour before being disconnected. Another time, I used their automated callback system and never received a call back. I also sent multiple messages through their customer portal and emails to customer service, all of which were ignored.
Now I am completely out of medication, which is not only irresponsible on their part but potentially dangerous to my health. TrimRx itself warns patients about the risks of missed doses, stating:
> “IMPORTANT NOTE: Gaps in treatment (time between doses) should not be more than 10 days… If there is a gap in treatment, the dose would need to be decreased to avoid potentially serious side effects.”
They clearly understand the medical risks involved, yet they failed to provide the medication I paid for or any support to prevent interruptions in treatment.
This situation has caused me financial loss, physical discomfort, and significant emotional stress. I trusted this company to provide a treatment I genuinely needed, and they failed to fulfill their obligations while continuing to take my money. At this point, I feel forced to pursue other options and consider taking further action regarding what I believe to be extremely negligent and unacceptable business practices.
May 10, 2026
Unprompted review
Reply from TrimRx
Deirdre, thank you for sharing your feedback. We understand your concerns regarding shipment expectations, treatment supply, medication instructions, and communication delays associated with your program.
Multi-month treatment plans may be fulfilled in stages depending on the prescribed protocol, provider review schedule, dosage progression, and pharmacy fulfillment process. Treatment instructions and shipment timelines can also vary depending on the plan associated with the account. Because this is a public platform, we’re unable to review or verify account-specific prescription, shipment, or treatment details here.
We would appreciate the opportunity to review your account directly and provide additional clarification regarding your treatment supply, shipment history, and support requests. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
DON’T ORDER FROM THIS COMPANY
Don’t order from them. I ordered the product and tried to cancel my order the next day. It showed that it had not been shipped. I could not get anyone on the phone. I left messages and sent emails the day after I ordered. They still shipped the products to me a week later. They refused to communicate with me until after I returned the product. They still only wanted to communicate via email. I asked them to call me. They still would not talk to me. They only sent emails saying that it was too late.
Please don’t order from this company. They are not honest and refuse to provide customer service and support.
May 1, 2026
Unprompted review
Reply from TrimRx
Deborah, thank you for sharing your feedback. We understand your concerns regarding cancellation timing, shipment processing, and communication preferences associated with your order.
Order cancellations, shipment status changes, and return reviews may depend on the stage of processing and fulfillment at the time the request is reviewed. In some cases, support communication may continue through email channels to maintain documentation related to the account review process. Because this is a public platform, we’re unable to review or verify account-specific order or communication details here.
We would appreciate the opportunity to review your account directly and provide additional clarification regarding your cancellation request and returned shipment status. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
I would rate trimrx 0 if I could
I would rate trimrx 0 if I could. Paid over $200 for a glp-1 on April 2, have yet received product. Have reached out several times and no return communication. They have great communication until they get your cc. Do not be scammed like I was!
April 2, 2026
Unprompted review
Reply from TrimRx
Alice,
Thank you for sharing your feedback. We understand your concerns regarding shipment timing, communication delays, and the status of your order.
Prescription processing, pharmacy fulfillment, and shipment timelines may vary depending on provider review, pharmacy coordination, and order volume. Because this is a public platform, we’re unable to review or verify account-specific order details here.
We would appreciate the opportunity to review your account and provide additional clarification regarding the status of your order and any pending support requests. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
The company was poor at communicating…
The company was great at communicating in the beginning and were going to send me more information on certain oral medication products & prices. They sent multiple texts & emails saying the nurse was going to send me the information I requested. Then communication stopped and I got an email saying my injection product shipped and they billed my credit card for $179. I now have disputed my credit card charge and have the product unused and not opened. This is deceitful & poor business practices. I would not want to do business with this company.
Dr. Foster
May 8, 2026
Unprompted review
Reply from TrimRx
Hi Dr. Foster, thank you for sharing this. We understand your concern regarding the change in communication and the unexpected shipment and billing. We’d like the opportunity to review your account and clarify what happened with your order. Please continue reaching out through your client portal so our team can assist you directly.
Thank you for your time.
I received only part of my order and…
I received only part of my order and tried for 6 days to reach Trim Rx by phone. I left numerous messages and 4 emails and still never heard back from them. I have questions about my order, price and patient care but I can’t talk to anyone. I’m very disappointed in Trim Rx and just want to cancel any further deliveries.
April 16, 2026
Unprompted review
Reply from TrimRx
Hi Raymond,
Thank you for sharing your feedback. We understand your concerns regarding incomplete order delivery, communication delays, and questions related to your account and future shipments.
Order fulfillment, shipment timing, account updates, and cancellation requests may require coordination between the pharmacy, billing, and support teams depending on the status of the order and treatment plan. Because this is a public platform, we’re unable to review or verify account-specific order or billing details here.
We would appreciate the opportunity to review your account directly and provide additional clarification regarding your shipment, account questions, and cancellation request. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
Reply from TrimRx
Hello Mia, thank you for your feedback! We’re so glad to hear you’ve had a positive experience with our support team. Providing helpful and reliable support is very important to us.
— TrimRx Team 💙
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