The product itself is great. It came very quickly and was packaged very securely. Once I received it and was told that I was on a subscription plan and it would renew in July at a much higher amount... See more
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I placed my order late on 4/23 and was approved 4/24. Said my medication was being processed at the pharmacy. Mind you I was with a different company before them, but they didn’t offer Tirzepatide, so... See more
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I dealt with a young woman who worked hard to get me some discounts. This is the first person to help with this and I hope others follow her lead, we live in expensive times and that help is appreciat... See more
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Update: they addressed my concerns and took care to make sure I was satisfied! Thank you, TrimRx!
Company replied
Company details
About TrimRx
Written by the company
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TrimRx provides medically-supervised weight loss treatment using FDA-registered GLP-1 medications like Semaglutide and Tirzepatide. Whether you're starting your weight loss journey or seeking more effective solutions than traditional diets, our board-certified physicians create personalized programs tailored to your metabolism, health goals, and lifestyle needs. Our comprehensive approach combines proven weight loss medications with ongoing clinical support. Licensed medical providers develop customized treatment plans while our dedicated healthcare team remains available 24/7 for questions and guidance throughout your transformation. Beyond a weight loss clinic, TrimRx functions as your dedicated wellness partner, delivering pharmaceutical-grade medications, expert medical supervision, and concierge-level care to help you achieve sustainable weight management and improved health outcomes. Need more info? Call us at +1 888-896-1612 |
Guaranteed Results in 90 Days or your Money Back
We want you to feel confident trying TrimRx risk-free!
At TrimRx, we stand behind the effectiveness of our clinically proven weight loss program. That’s why we proudly offer a 3-Month Results Guarantee for new patients.
If you consistently follow your TrimRx treatment plan, including taking your prescribed medication and completing monthly check-ins for three consecutive months and you are not satisfied with your progress, you may be eligible for a 100% refund of your medication costs.
For more information email us at: guarantee@trimrx.com
Contact info
United States
- 8888961612
- hello@trimrx.com
- trimrx.com
3.2
Average
2K reviews
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I had a question about when to take my…
I had a question about when to take my dose and support answered the same day. Nothing fancy, just helpful.
May 9, 2026
Reply from TrimRx
Hello Todd, thank you for your feedback! We’re glad our support team was able to answer your question quickly and provide the help you needed. We appreciate you sharing your experience with us.
— TrimRx Team 💙
Reply from TrimRx
Hello Jeff, thank you for your feedback! We’re glad to hear your package arrived in good condition and that everything stayed properly preserved during shipping. We appreciate you sharing your experience with us.
— TrimRx Team 💙
Cancel anytime
Cancel anytime. After messages left, no call back from service line. 20 min wait to speak to India, poor girl just reading what's in front of her, charge of $88 to cancel before meds even approved. Scam. No trust left in this world.
May 9, 2026
Unprompted review
Reply from TrimRx
Hi Cindy, thank you for sharing your feedback. We understand your frustration around wait times and cancellation concerns.
Please continue reaching out through your client portal so our team can assist you directly. Thank you for your time.
SCAMMERS
SCAMMERS.
Made my first order in January, received it, everything was great, they asked me if I wanted to refill but I had reached my goal at the moment and I asked to Pause (as they gave me this option)
4 months later now in May I am considering getting back on it, but I’m having issues communicating with them, I access the portal to find that they had charged me $399 for a refill back in MARCH, that I NEVER received, & wasn’t even aware of, when I went to check my bank sure enough the charge was there, tried calling, tried emailing all their emails, nothing, as I am messaging them through the portal to please resolve this concern before we move forward, they go ahead and charge me ANOTHER $399, AS I AM TRYING TO GET A HOLD OF THEM to explain why I am getting unauthorized charges 🤦🏻♀️
unfortunately I have had to escalate this with my bank to dispute this.
I was happy with the results but their unpredictable and unprofessionalism has disappointed me far enough for me to not want to continue business with them.
DO BETTER. There’s already a lot of reviews that are similar to my story so it wont be long before your reputation goes downhill!
& please, give me my money back! I have not received any more vials other than the first and only one so there’s absolutely no reason why you should be taking my money, specially after I clearly stated that I wasn’t ready for any more refills.
just unbelievable….
May 9, 2026
Unprompted review
Reply from TrimRx
Hi Michelle, we understand why this situation would be upsetting, especially if you believed your plan had been paused and later noticed unexpected charges.
We’d like the opportunity to review your account history, refill status, and billing concerns directly. Please continue reaching out through your client portal so our team can investigate this further and assist you appropriately.
Buyer beware
Buyer beware. The customer service experience with this company has been extremely concerning. I signed up at one price, then was later told the monthly cost would increase significantly. I have reached out repeatedly attempting to cancel and asking multiple questions about my account, yet I’ve received little to no communication or resolution.
I was promised “call center pricing” over two weeks ago and still have not received any follow-up while continuing to worry about being charged again. Getting someone to actually resolve an issue seems nearly impossible once they already have your payment information.
I strongly encourage anyone considering this company to thoroughly research the pricing structure, recurring charges, cancellation process, and responsiveness of customer support before signing up.
May 9, 2026
Unprompted review
Reply from TrimRx
Hi Brandan, we appreciate you taking the time to share your experience. We understand your concerns regarding pricing, cancellation requests, and communication delays.
Our team would like the opportunity to review your account details and provide clarification where needed. Please continue reaching out through your client portal so we can assist you directly.
Reply from TrimRx
Hello David, thank you for your feedback! We’re glad to hear you’re already noticing positive changes and progress by week four. We appreciate you sharing your experience with us.
— TrimRx Team 💙
was nervous ordering online
was nervous ordering online, but tunred out to be ok.
May 7, 2026
Unprompted review
Reply from TrimRx
Hello Jerome, thank you for your feedback! We’re glad to hear the process ended up being a positive experience for you and that everything went smoothly. We appreciate you sharing your experience with us.
— TrimRx Team 💙
DON'T TRUST THEM
This is an addition to the review that Tim Devine gave. It is ME they took $1,799 dollars from my checking account. I told them not to process the order. I told them I didn't need it. I followed up on that email as they didn't respond and on a Monday morning I saw my checking account debited with $1,799. Both my husband and I have contacted them. They said they couldn't reimburse because they already sent the product. We reviewed the tracking and they had not. They would not even have had time to process it, much less send it and it being in transit. To make it worse, they said they would reimburse us a bit over $1000 because they would cancel a years worth and only send 3 months, so I got penalized for their scam. Repeated calls to them. They say the returns will call to verify the $1000 return process. No calls. No return of any money. And I told them twice not to send me anything. We are devastated. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. They are not legit. You can't even put a negative star. You have to give them one. We are sickened by how we are financially going to get through this. Contact me at 9047284381. I will show you the emails that prove what they did. I welcome any opportunity to save someone else from going through this. TOTAL SCAM.
May 2, 2026
Unprompted review
Reply from TrimRx
Hi Tim, thank you for sharing your feedback. We understand your concerns regarding billing activity, cancellation timing, shipment processing, and the status of the refund discussions associated with your account.Program enrollments, order processing, shipment status, cancellation eligibility, and refund reviews may depend on the stage of fulfillment and the terms associated with the selected treatment plan at the time the request is reviewed. Because this is a public platform, we’re unable to review or verify account-specific billing, shipping, or communication details here.We would appreciate the opportunity to review your account directly and provide additional clarification regarding the charges, shipment status, and any pending refund review associated with your order. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback
.— TrimRx Team 💙
Got texts when my order was approved
Got texts when my order was approved, shipped and delivered. I like not having to guess.
May 9, 2026
Reply from TrimRx
Hello Tyler, thank you for your feedback! We’re glad to hear the text updates kept you informed throughout the process. Providing clear communication and visibility every step of the way is very important to us.
— TrimRx Team 💙
They are lying scum
They are lying scum! I cancelled my order within minutes because the renewal was twice the cost and they didn't disclose that. Even though they have a 'money back guarantee', they still charged me the $38 processing fee for processing NOTHING! They didn't do ANYTHING. I canceled within minutes. They are scammers who are just trying to get money. I found them through an online ranking that they obviously paid for and they are scamming the public with fake reviews.
May 2, 2026
Unprompted review
Reply from TrimRx
MG, thank you for sharing your feedback. We understand your concerns regarding renewal pricing, cancellation timing, and billing associated with your enrollment.
Program pricing, renewal rates, promotional offers, and applicable processing fees may vary depending on the selected treatment plan, enrollment terms, and the stage of the order review process at the time a cancellation request is submitted. Because this is a public platform, we’re unable to review or verify account-specific billing or enrollment details here.
We would appreciate the opportunity to review your account and provide additional clarification regarding the charges and cancellation status associated with your order. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
ran out of medicine due to billing not getting on my approved order on time
I was worried about receiving my next plan on time, so I wasnt sure how will that work and decided to start asking questions with enough time to prevent delays. Well, they take forever to reply, it doesnt feel im being taken care of, and yes... I ended up running out of my next dose because my medication was approved but never made it to billing department to charge me for it, therefore I will not have my medicine this week and my progress willl be affected due to their mishandling of services. too sad, I really didn't want to go to other company and start over.
May 9, 2026
Unprompted review
Reply from TrimRx
Hi there, we understand how upsetting it is to experience delays when you were trying to plan ahead and avoid interruptions in treatment.
We’d like the opportunity to review your order and billing status further. Please continue reaching out through your client portal so our team can assist you directly.
Regained after gastric sleeve
Regained after gastric sleeve. 28 lbs back off in 5 months. Glad I tried this before revision surgery.
May 9, 2026
Unprompted review
Reply from TrimRx
Hello Chris, thank you for your feedback! That’s incredible progress, and we’re so glad to hear you’re seeing positive results and feeling encouraged by your journey. We appreciate you sharing your experience with us.
— TrimRx Team 💙
Reply from TrimRx
Hello Murielle, thank you for your feedback! We’re glad to hear you’ve noticed positive changes and appreciate you sharing your experience with us.
— TrimRx Team 💙
Terrible company
They slam you with products you refused. They dont return calls. No customer service.
May 8, 2026
Unprompted review
Reply from TrimRx
Hi Don, we’re sorry to hear this has been your experience. We understand how frustrating it is to feel like your concerns aren’t being addressed or that your order wasn’t what you expected.
Please send us a message through your client portal so we can review your account and look into this further with the team.
Reply from TrimRx
Hello Holly, thank you for your feedback! That’s an incredible accomplishment, and we’re so happy to hear about the positive changes you’ve experienced. We appreciate you sharing your journey with us.
— TrimRx Team 💙
I signed on for 12 months
I signed on for 12 months! I have left several messages on my portal, tried calling having to leave a message several times, and when I thought I got through, it said I had more than 10 callers ahead of me held on the phone for 40 minutes. Got down to one caller ahead of me then I was forced into the voicemail saying no one was available to take my call. Very frustrating! I didn’t know I was going through this journey alone without support. Now I’m wondering if I’m gonna get my second prescription or not. I’m doing my research to cancel and go elsewhere where I will get help and at a lower cost!!
April 15, 2026
Unprompted review
Reply from TrimRx
Hi Geraldine, thank you for sharing this. We understand how discouraging it feels when you’re trying to get support and can’t reach someone directly. We’d like the opportunity to review your account and refill status with you. Please continue reaching out through your client portal so our team can follow up directly.
Thank you for your patience.
No Customer Service That I Have Seen!
The medication works; however when I first signed up I asked how the medication would be sent since I paid for a 6 month supply. The person (Jordan) who I had originally talked to said it would be sent monthly. I was unhappily surprised to see I was sent 3 vials. I tried multiple times to get a hold of someone worried about how effective the medication would be just sitting in the refrigerator, but I never got any response. I’ve now been trying, again unsuccessfully, to get a hold of someone to find out how I get the rest of my medication, again, since I paid for a 6 month supply. This company promises all sorts of communication, but when you really need help, there is no one around. It’s disappointing to see, and extremely frustrating when you pay this kind of money!!!
March 14, 2026
Unprompted review
Reply from TrimRx
Lizbet, thank you for sharing your feedback. We’re glad to hear the medication has been effective for you, but we understand your concerns regarding communication, shipment expectations, and questions about your treatment supply.
Multi-month treatment plans may be fulfilled in larger shipment increments depending on the prescribed program and provider review process. Storage guidance, refill timing, and future shipments can also vary depending on the treatment plan associated with the account. Because this is a public platform, we’re unable to review account-specific prescription or shipment details here.
We would appreciate the opportunity to review your account and provide additional clarification regarding your remaining treatment supply and shipment schedule. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
Watch out for TrimRX. Their policies are not straight forward.
The online marketing price at the time differed from the total amount when I checked out. I emailed them to cancel within 30 minutes of the order being placed by mistake, but they charged my bank $298 for the cancellation. 24/7 advertising help on the website is not fair.
April 30, 2026
Unprompted review
Reply from TrimRx
Emma, thank you for sharing your feedback. We understand your concerns regarding pricing expectations, cancellation timing, and billing associated with your order.
Program pricing, promotional offers, and billing totals may vary depending on the selected treatment plan, add-on options, and the status of the order at the time cancellation requests are reviewed. Because this is a public platform, we’re unable to review or verify account-specific billing or order details here.
We would appreciate the opportunity to review your account and provide additional clarification regarding your enrollment and billing concerns. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
Absolutely no response to my calls and…
Absolutely no response to my calls and emails. Zep was dark red, it may have caused a solid rash. My Dr unable to reach the company as well. Upset
May 8, 2026
Unprompted review
Reply from TrimRx
Silverstone, thank you for sharing your feedback. We understand your concerns regarding communication delays and questions related to your medication experience.
Medication appearance, formulation characteristics, and treatment-related concerns may require review by the prescribing provider and dispensing pharmacy to determine the appropriate next steps. Because this is a public platform, we’re unable to review or discuss account-specific medical information here.
We would appreciate the opportunity to review your concerns directly and assist further. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further investigate and provide additional support.
Thank you for sharing your feedback.
— TrimRx Team 💙
This company is a scam
This company is a scam. Was supposed to be charged $159. Was charged $159 plus an additional $531. I have tried to cancel everything twice and they have not responded. DO NOT give them your credit card number.
May 7, 2026
Unprompted review
Reply from TrimRx
Edward, thank you for sharing your feedback. We understand your concerns regarding billing amounts, additional charges, and the status of your cancellation requests.
Program pricing and billing totals may vary depending on the selected treatment plan, add-on options, and enrollment selections completed during the signup process. Because this is a public platform, we’re unable to review or verify account-specific billing or order details here.
We would appreciate the opportunity to review your account, including the charges associated with your enrollment and any pending cancellation requests, to provide additional clarification and assistance. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
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