Trio Leasing Reviews 19

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Leasing Service

Written by the company

Trio Leasing have access a panel of the UKs largest finance companies ensuring we can find you the the most suitable lease deal for your circumstances. We also have strong relationships across all vehicle manufacturer groups and supplying dealerships, which means we can source your perfect car quickly, securing in stock vehicles where available or by placing custom factory orders.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lee was fantastic most helpful person…

Lee was fantastic most helpful person you want when sorting out a lease
He is massive support fo his customers
I fully recommend anyone wanting to lease a car to look at this company

January 26, 2023
Trio Leasing logo

Reply from Trio Leasing

Hi Matt, thanks for taking the time to leave us a positive review of your experience using Trio Leasing. We will be sure to share your comments with Lee. We hope you're enjoying your new car!

Rated 5 out of 5 stars

Highly recommend Trio Leasing

I contacted three leasing companies and Lee was the second person to contact me. After a call with Lee, he fully understood my requirement and delivered. All throughout the process right up to the delivery of the car and afterwards, he remained in contact. From 14th November, my new car was delivered 9th December. Great service and would highly recommend Trio Leasing.

December 9, 2022
Trio Leasing logo

Reply from Trio Leasing

Hi Mark, thank you for the great feedback, and recommendation. We look forward to helping you again with your looking for your next vehicle.

Rated 5 out of 5 stars

Excellent communication and service…

Excellent communication and service from Lee throughout the process from ordering to delivery. Highly recommended.

November 4, 2022
Trio Leasing logo

Reply from Trio Leasing

Thanks for the great feedback, we hope you're enjoying your new car.

Rated 5 out of 5 stars

Very responsive

Very responsive, competitive price.

October 25, 2022
Trio Leasing logo

Reply from Trio Leasing

Thanks for the 5 star review Ian, much appreciated, we're glad you were happy with the deal we got for you.

Rated 5 out of 5 stars

Excellent communication

The response to my initial enquiry with Lee was excellent and the communication and information throughout the process was first class.

August 20, 2022
Trio Leasing logo

Reply from Trio Leasing

Hi Archie, thanks for the great feedback, it was a pleasure arranging your new vehicle.

Rated 4 out of 5 stars

Trio Leasing was great and very…

Trio Leasing was great and very professional with regards to their end of the deal…. The delivery was a different story.
BCA are unprofessional, rude and completely unreliable! Shame as it puts a bad mark or feeling on the entire experience.

September 30, 2022
Trio Leasing logo

Reply from Trio Leasing

Hi Adam, thank you for taking the time to leave us a review.

We are aware of the unfortunate and avoidable delivery issues you experienced via the third party logistics company, that was appointed by the supplying dealer.

We share your disappointment at the level of service provided on the delivery. We have provided feedback to the supplying dealer who appointed the logistics company used. As a result, the dealer has confirmed they will not be using this particular logistics company going forward.

Thank you for your business, we hope you will allow us another opportunity to deliver you a 5* service on your next vehicle.

Rated 5 out of 5 stars

Fantastic Service, highly recommended

Excellent experience with Trio in leasing a new car. Lee was a fantastic help, knowledgeable and professional with excellent communication skills. I was kept updated throughout the process from order to delivery of the car, nothing was too much trouble! My first experience of private leasing and would highly recommend Trio leasing!

October 3, 2022
Trio Leasing logo

Reply from Trio Leasing

Hi Jane, thank you very much for taking the time to leave us this fantastic review. We really appreciate your feedback and we are very pleased that you felt supported through your first lease deal. We hope you enjoy the car.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Thank you very much Lee for everything you’ve done! X

September 7, 2022
Trio Leasing logo

Reply from Trio Leasing

Thank you for the great feedback Natalie 😁

Rated 5 out of 5 stars

Brilliant Customer Service

Lee did a great job arranging the lease on my new car; following up on all the details and always in a very efficient, friendly and professional manner.

July 8, 2022
Trio Leasing logo

Reply from Trio Leasing

Thank you for giving us the opportunity to supply your new car, we look forward to helping you again in the future.

Rated 5 out of 5 stars

Fantastic

Very helpful, reliable and friendly. Would highly recommend.

June 14, 2022
Trio Leasing logo

Reply from Trio Leasing

Hi Kirsty, thank you for the 5 star feedback and recommendation.

Rated 5 out of 5 stars

Fab customer service

Fab customer service. Thank you

June 9, 2022
Trio Leasing logo

Reply from Trio Leasing

Thanks for taking the time to leave us feedback Mark, its very much appreciated.

Rated 5 out of 5 stars

Lee has been very helpful in helping me…

Lee has been very helpful in helping me source a car to lease, he has always been on hand to answer any questions and keep me up to date. Can’t wait for delivery of my new car now, defo recommend

June 8, 2022
Trio Leasing logo

Reply from Trio Leasing

Thanks for the great feedback, we're delighted that you feel that you received 5 star experience. Lee will be delighted to hear your kind comments 😁

Rated 5 out of 5 stars

Lee from Trio was fantastic from start…

Lee from Trio was fantastic from start to finish, quality service

May 6, 2022
Trio Leasing logo

Reply from Trio Leasing

Thank you for taking the time to write us a 5* review, we really appreciate your kind comments. I will be sure to pass your comments on to Lee and the team.

Rated 5 out of 5 stars

Cannot fault service received

Cannot fault service received, kept up to date throughout the process, will definitely recommend to friends

May 5, 2022
Trio Leasing logo

Reply from Trio Leasing

Hi Dave, thanks for the 5-star review. We're really pleased that you're happy with the service we provided. We look forward to supporting you and your friends with any future leasing needs.

Rated 5 out of 5 stars

Lee has been fantastic with all his…

Lee has been fantastic with all his help. Nothing was too much trouble and he was able to secure the right deal for me after many requests for different cars and different terms. A great asset to the company, very professional and great to deal with.

April 26, 2022
Trio Leasing logo

Reply from Trio Leasing

Hi Simon, WOW thanks for taking the time to write this fantastic review we will be sure to pass your comments on to Lee.

Rated 5 out of 5 stars

Great customer service

Great customer service. Prompt and efficient communication, with regular updates!

April 26, 2022
Trio Leasing logo

Reply from Trio Leasing

Hi Charlie, thanks for the great review we trust that you're enjoying your new car.

Rated 5 out of 5 stars

Highly Recommend Trio Leasing.

Trio have been super easy to deal with, very responsive and always keep you informed. This makes a real difference in a saturated market.
Highly recommend Lee and the team.

April 26, 2022
Trio Leasing logo

Reply from Trio Leasing

Hi Matthew, thanks for the fantastic review we really appreciate your business and the recommendation.

Rated 5 out of 5 stars

Excellent to deal with and…

Excellent to deal with and communication with Lee been excellent.

April 26, 2022
Trio Leasing logo

Reply from Trio Leasing

Hi Barry, thank you for taking the time to leave positive feedback and thank you for your business.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look