Trip Me Up Reviews 88

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-organized holidays, highlighting the detailed planning and smooth execution of trips. Many people appreciate the stunning locations visited, the quality of the hotels, and the engaging activities included. The service is frequently described as excellent, with consumers noting the personalized attention and the staff's helpfulness. However, some customers also noted occasional issues with taxi pick-ups and felt that one hotel choice was poorly suited for their age and the altitude, leading to discomfort.

What people talk about most

Holidays

Consumers consistently report positive experiences with their holidays, often describing them as "the best... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and attention to detail. Many... See more

Location

Reviewers highlight positive aspects of location, consistently praising the beautiful and stunning places... See more

Service

Customers consistently report highly positive experiences with the service, highlighting meticulous planning... See more

User experience

Clients share positive opinions on user experience. Many customers describe the overall experience as... See more

Based on these reviews

Rated 5 out of 5 stars

From before the trip started we received all the information day by day of what to expect. We had a zoom meeting to ask any questions we had and were able to print out all the information. All train... See more

Rated 5 out of 5 stars

An incredible experience – I’m so pleased! No words can describe how well organised the trip was. Suzie, the organiser, has been incredibly helpful and reassured me with all my worries, especially as... See more

Rated 5 out of 5 stars

I along with 2 others made a 8 daytrain trip starting at our homes via London Eurostar, Paris Montreux,Luzern and Strasbourg. What a great experience helped enormously by the planning and organisati... See more

Rated 5 out of 5 stars

What an absolutely fantastic tour from start to finish every detail was exact and precise... nothing was too much trouble for Suzie every question answered perfectly.. The whole experience from star... See more


Company details

  1. Travel Agency

Written by the company

Trip Me Up creates bespoke trips to anywhere in the world - designed exclusively for you. Our passion is planning complex multi-destination holidays, whether it's a flight-free European rail adventure, an American road trip or island hopping in The Philippines. We plan, book and offer 24-7 support while you travel, leaving you free to have the holiday of a lifetime.


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a thoughtful trip planning which…

It was a thoughtful trip planning which gives us a different tastes of exposure, from wonderful nature to a small town of unique architecture and food culture. Moreover, the location of the hotel bookings, and the time schedule for the transport between cities are tailor made for the best convenience. What the most impressive is the scenic view from or hotel balcony in Montreux, which is breathtaking amazing. The last but not least, Susie's immediate support as new European visitors, do means a lot to us! Highly recommended this private tour !

March 26, 2025
Rated 5 out of 5 stars

We have never done a holiday like this…

We have never done a holiday like this before, and we’re a little nervous, but wow how daft were we it was absolutely amazing 😻, suzie was always there if we needed her, the scenery was incredible the hotels and food were great, we went on the 3rd march and the sun shone on us the whole time,

March 3, 2025
Rated 5 out of 5 stars

The holiday that just kept giving....

Suzie organised our trip exactly to our needs from our hometown station, the Eurostar to Paris, onto Switzerland, Strasberg and back to Paris for Valentines. The hotels were all lovely with great breakfasts and near the train stations, the train timings were perfect, not rushed.
The whole trip from start to finish was absolutely spectaculor - it was our first train holiday and we will definately be booking with Suzie again. First class all the way, what a treat and for the cost - we were so comfortable and the experience was so worth it. The golden pass trip was just breathtaking and the extra trips that Suzie planned were good too - but especially the very special day going up Mount Rigi on a cog wheel train and back down on a cable car. Just wow! Suzie checked in with us every day incase we needed anything but to be honest it was so well organised and the rail planner was easy to use. Thank you so much Trip Me Up. Be planning next trip with you soon.

February 7, 2025
Rated 5 out of 5 stars

Exceptional experience

From the outset , Suzie showed us options for what we asked for . Kept in touch at each step, and when came to travelling day , although we were nervous , it went very smoothly. All train travel 1st class, no issues, absolute comfort . All train changes were well thought out , giving us time to move around. We had 4 hotel stays and they were fantastic , beautiful and interestingly placed . Had one issue and I texted Suzie and she was right on it, sorted out within 10mins. Only fault we had … not long enough , could have stayed on for another few days . Longer trip next time . We travelled over 7 days , first time on Eurostar, was amazing . Perfectly arranged and we were well supported by Suzie. Thank you x

February 1, 2025
Rated 5 out of 5 stars

From the go one when I saw an ad in FB…

From the go one when I saw an ad in FB , I requested a customized quote which I received very timely, on accepting the quote, I had personized assistance till the end of the trip. This beautifully put together trip was extremely reasonable and would recommend it to anyone wanting to travel.

January 30, 2025
Rated 5 out of 5 stars

What an adventure!!

What an adventure!!! Amazing views on fabulous trains journeys across Italy, Switzerland and France. We had fantastic hotels in terrific locations a couple in particular with breathtaking balcony views. We had some lovely meals (seafood pasta) in great restaurants across the many locations we found ourselves in.
Suzie from Trip Me Up was wonderful, everything was organised meticulously and we were set up with our itinerary and tickets and everything was explained well before departure leaving enough time for us to reseach and come back with any queries. Throughout every part of the trip Suzie was available through WhatsApp 24/7 but over 7 days we only had a couple of questions which got a reply withing 5 minutes.....every train journey had 1st class seats with enough space and comfort to sit back and enjoy a glass of wine and admiring the view as we traveled through the Swiss Alps.....everything was exactly as Suzie said before we traveled, the train journeys were spaced apart perfectly, no rushing or long waits ..... we can't thank her enough for giving us this wonderful experience, it really was the Trip of a lifetime. Thank you Trip Me Up.🧡

January 17, 2025
Rated 5 out of 5 stars

Great whistle stop tour of European cities

If you need to see many beautiful places in Europe in as short a time as possible, Trip Me Up is the way to do it. The rail travel is carefully arranged by Suzie and the accommodation was very good, regardless of location. Once we had got used to the fact Suzie is a virtual guide and on call at any time, the trip got easier as we went on! Seeing Florence, Pisa, Portofino and Milan and Bologna was tremendous, and the Bernina Alpine Express was the highlight with stunning views. Our advice is to travel as light as you can, and try to have longer time at your preferred destinations. Excellent trip.

October 17, 2024
Rated 5 out of 5 stars

Fantastic rail break: London, Paris, Stuttgart, Vienna, Milan, Chur, Geneva and home.

Great adventure seeing some amazing places with a new perspective travelling by train. The trains were very comfortable and efficient. The route planning by Suzie and some inspired choices of hotels in great locations right by the rail stations and city centres made the trip very special. The activities Suzie arranged for us were undoubtedly things we would not have chosen by ourselves (without guidance) but we thoroughly enjoyed them all. Having Suzie on call when we needed her was amazing - and we did need her. We had a really well thought out balance of travelling, booked activities and time to just explore some great places. A once in a lifetime experience that we just might have to do again.

September 7, 2024
Rated 5 out of 5 stars

Switzerland holiday via train

From start to finish Suzy was amazing. She planned an excellent trip to Switzerland via train for us. Every hotel was of top quality, located close to the train stations and central to the town or city we were visiting. Whilst away we had a few questions regarding our travels and Suzy answered our texted immediately and was very knowledgable. We cannot thank Suzy enough, even as experienced travellers we would not have been able to booked this trip alone to ensure we maximised our experiences in the most amazing country. We are already planning our next trip with Suzy and would not hesitate to recommend her travel serives.

September 11, 2024
Rated 5 out of 5 stars

American Adventure

Trip me up required us to fly to Chicago Amtrack to Sante Fe and thence to Los Angeles and San Diego and back to the UK requiring travel and accomodation bookings. Suzi choose some really choice hotels and fine locations and sorted the travel reqiuirements really efficiently. I cannot recommend her enough in efficiency, reliability and friendliness. I would certainly use Trip me up again

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Was a bit worried with a FB link

Was a bit worried with a FB link. but had no need to be. Used them twice and both times excellent. Trip to Bruge and Ghent, and just back from 10 trip around Switzerland and Koln. All the train times and hotels where excellent. Can not fault their service. Nothing was to much hassle. They can plan your trip to your budget and times. Will 100% be using again

September 4, 2024
Rated 5 out of 5 stars

Trip Me Up exceeded my expectation in…

Trip Me Up exceeded my expectation in every way! The booking process was smooth, and their customer service was top-notch. Our trip was perfectly planned, with unique experiences that we will cherish forever. Highly recommend!

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

We have faced the great holiday…

We have faced the great holiday experience ever . Trip me up organised everything for us , from train tickets to accommodation, organised tours , restaurants, etc; everything was organised so well , so professional.
Next time we will plan to go on holiday, we will definitely ask Trip me up to organise it for us again .

July 20, 2024
Rated 5 out of 5 stars

My trip of a lifetime to visit Switzerland made possible thanks to TMU.

I have always wanted to visit Switzerland, and seeing Trip Me Up advertising on Facebook although I was a little cautious at first that was very quickly put behind me once I spoke with Suzie.

I had places that I wanted to visit other than mentioned and also budget which I wanted for first class travel and higher-grade hotels; all were quickly matched to my requirements with alternative options from Suzie.

The process of travel from the UK to Switzerland and then our daily trips and excursions were all provided with full support from online video meeting to allow for her to explain in detail how things worked to follow up messages whilst we were travelling, providing additional guidance and support while we were away, nothing seems too much trouble.

Being my first trip away with my son (TRIP ME UP) provided that extra care which I don't believe anyone of their competitors could or would have done and I was truly grateful.

Excellent service from start to finish and a memorable trip which will last in my mind for a long time.

Thanks to Suzie, you made my trip of a lifetime a great experience.

July 1, 2024
Rated 5 out of 5 stars

Train Trip Amsterdam Berlin Prague Vienna Strasbourg Paris

Suzie planned our 13 night tour of 6 major cities spending 2 nights in each place and also organised various activities. We did it all by train first class and the hotels were well placed for the stations. We quickly learnt to navigate the app and Susie explained the process before we left. Nothing is too much trouble for Suzie who is available 24/7. Thank you so much.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Dubai was amazing

Dubai was amazing. Suzie specked the trip according to our wishes and it was superb. Airport Pick up and drop offs were smooth, professional with courteous drivers. We upgraded our outward bound Emirate flights which gave us more storage space and the toilets were huge! Suzie was lovely to deal with, very knowledgeable and extremely helpful in her approach. I’d definitely book with trip me up again!

May 16, 2024
Rated 5 out of 5 stars

Swiss Adventure

Recently completed a fantastic Swiss train trip. All went perfectly to plan. Suzie organised all the trains, hotels and tours, and we just had to turn up and enjoy the holiday. Loved the choice of hotels, especially the one in St Moritz with an amazing view of the lake, and it felt like a real adventure. Five stars.

June 8, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look