Hat alles super funktioniert :)
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After purchasing a ticket from Amsterdam to Faroe Islands they emailed to tell me that they had to re-schedule. What they did instead is cancel my return flight, probably by accident. I never... See more
Best price. Fast and secure procedure. Got my e-ticket in less than 24 hours. Only 1 minus point because no payment via Giro Pay possible. But perhaps thats only often used in Germany. But even with... See more
Company replied
Worst customer service I've ever come across. I have emailed throughout the last week and spent 30 mins waiting on the phone after my flight got pre-poned by 14hrs. No answer what so ever. I never tak... See more
Company details
Information provided by various external sources
Tripsta.de ist eine Online-Reiseagentur, die Ihren Kunden günstige Flüge weltweit anbietet. Unser Kundenservice hilft Ihnen bei jeglichen Fragen gerne weiter. Sie können diesen entweder per E-Mail (service@tripsta.de) oder telefonisch (+49 (69) 80 92 18 64) erreichen.
Contact info
2.9
Average
5K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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for me it's better
May 18, 2018
Unprompted review
The price was perfect
May 17, 2018
Unprompted review
Satisfactory,minor website glitch
May 17, 2018
Unprompted review
Good Service..fast reaction time.
Good Service..fast reaction time.. I misspelled my name and asked tripsta to correct it. Got new ticket with 5 hours.
May 17, 2018
Unprompted review
Not possible to book flight
Not possible to book flight. After so many tries they just endet on loading and loading
May 16, 2018
Unprompted review
Dear Sir or Madam,
Dear Sir or Madam,
My booking F95724083 has been cancelled and the amount of 513.23 EUR per passenger should refunded to my credit card.
You told me may be -1-5 working days before appearing in my bank Statement- now ist 2 weeks and I did not get my refund.
I tried getting a hold of you with the phone - it’s not possible - the worst customer service experience ever.
May 16, 2018
Unprompted review
I booked the tickets through…tripsta.de
I booked the tickets through Tripsta.de.
It is much cheaper than the official airline website.
I paid and I got the -tickets 10 minutes later.
I used the booking-reference to double-check. Everything is confirmed.
I am happy!
May 14, 2018
Unprompted review
Customer service work very slow
Customer service work very slow. Delayed Answer for two weeks. Unacceptable!
Also the telephone wasn’t available!
May 4, 2018
Unprompted review
Price increased during booking
Easy to use, however the price increased in the middle of the booking process and in addition the booking itself needed to be restarted!
May 2, 2018
Unprompted review
Fast and easy
April 29, 2018
Unprompted review
Too Bad to comment
April 27, 2018
Unprompted review
Uncomplicated, cheap and honest :)
April 27, 2018
Unprompted review
Worst flight ever.
April 27, 2018
Unprompted review
excelent
excelent. Price newer change during payment, as is often problem with competitors.
April 27, 2018
Unprompted review
cheap prices but terrible hotline
terrible telephone-hotline (waiting time 20 min + 10 minutes for solving the issue - cancellation of booking) although I booked a "service plus" package for 10 € (don´t want to know how long the waiting time is as standard customer).
positive: the guy at the hotline was friendly and solved the issue to my satisfaction
April 25, 2018
Unprompted review
All perfect.
April 24, 2018
Unprompted review
It was impossible to contacts Tripsta
It was impossible to contacts Tripsta. No one answered my repeated phone calls and my email was answered a week later. Never buying flights again through this company.
April 22, 2018
Unprompted review
Canceled booking
I booked a ticket to New Zealand, money went off my creditcard, I get the confimation through mail, all seems good, then the next day I get an email saying there's ''insufficient availability'' and they cancel the booking.
April 21, 2018
Unprompted review
All OK
All OK, no problems with trip. As it was a simple flight, excellence can only be demonstrated when things go wrong. Therefore 4 and not 5 stars.
April 21, 2018
Unprompted review
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