As a small business we get a lot of energy companies contacting us but Tritility stand out as being genuinely helpful. Liam Clark has gone over and above for me in obtaining a good contract but also... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was contacted by Stephen on behalf of Tritility, after he explained everything to me it was clear we had nothing to lose and there was absolutely no cost to us. Couple of days later Anya called an... See more
Company replied
Gordy at Tritility was absolutely amazing. He helped me through a very stressful situation and handled everything professionally and quickly. He always kept me updated and genuinely cared about getti... See more
Company replied
I I have been involved with Tritility for just over a year and I can't express how helpful Stephen Brown and Liam Clark have been. Gas and electric bills were in a mess, we had been referred to a debt... See more
Company details
- Electric Utility Company
- Consultant
- Energy Equipment and Solutions
- Utility Contractor
- Water Utility Company
Written by the company
Tritility is a business energy consultancy. We help businesses throughout the UK to take control of their utilities, saving money, saving time and cutting carbon. We’re experts in your three main utilities - business electricity, business gas and business water (hence the Tri in our name). We take the time to understand your needs and priorities, securing you the most suitable contracts and advising on efficiency, cost reduction and conservation. We’ll provide tools to visualise your usage, and take on the day-to-day management of your utilities, leaving you with more control, and more time to focus on growing your business.
Business energy procurement and management made simple.
Written by the company
- Simplify energy procurement, reduce costs, and lower your carbon footprint with Tritility’s expert consultancy for UK businesses in high-energy sectors.
Contact info
Strathmore House, Viking Business Park, Rolling Mill Road,, NE32 3DP, Jarrow, United Kingdom
- 0191 367 5000
- healthcheck@tritility.com
- tritility.com
Get a free business energy health check
4.8
Excellent
796 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Liam & Dave were really helpful
Liam & Dave were really helpful, certainly knew the market and were quick to follow up on our queries - Many thanks guys!
December 24, 2025
Unprompted review
Reply from Tritility
Thank you for taking the time to leave us a 5-star review.
It's great to hear that Liam & Dave were so helpful when arranging your new energy contracts. We'll pass on your kind comments to them.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Great Work
From the start to the finish Liam Clark, has been easy to talk to and walking me through it all. Very pleased my business has went to Tritility. He was a pleasant young lad and felt at ease the whole time. I would like to thank Liam Clark and his team putting me on the right track. Thanks again and keep up the good work. 👌
January 15, 2026
Unprompted review
Reply from Tritility
Thank you for taking the time to leave us a 5-star review.
It's great to hear that Liam was so helpful when arranging your new energy contracts. We'll pass on your kind comments to them.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Great service and support
We have received fantastic service from Liam Clark at Tritility. He is helpful and supportive and I would have no hesitation in recommending them as a supplier.
January 19, 2026
Unprompted review
Reply from Tritility
Thank you for taking the time to leave us a 5-star review.
It's great to hear that Liam was so helpful when arranging your new energy contracts. We'll pass on your kind comments to them.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
An energy consultant company that helped.
At last an energy consultant company that helped.
Nothing seemed too much of an issue, and they helped with the CCL charge that I was and had been paying to energy suppliers.
They managed to save me money on my current rates and checked afterwards that everything was OK.
January 15, 2026
Unprompted review
Reply from Tritility
Thank you for leaving us a 5-star review.
We’re delighted to hear that our team was able to help. We look forward to continuing to work with you in the future. If you need anything, please don’t hesitate to contact us.
Kind regards,
Tritility Client Services.
Stephen brown and Anya Barron were very…
Stephen brown and Anya Barron were very efficient in the way they explained everything to me.They kept me intouch with every step.
January 8, 2026
Unprompted review
Reply from Tritility
Thank you for taking the time to leave us a 5-star review.
It's great to hear that Anya and Stephen were both so helpful when arranging your new energy contracts. We'll pass on your kind comments to them.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Proactive and helpful - thank you!
The proactive nature of Brianna was so refreshing. She is very knowledgeable and helpful and will always follow up and respond to e-mails and queries. She has secured us excellent deals and we really appreciate her time and efforts.
December 2, 2025
Unprompted review
Reply from Tritility
Thank you for taking the time to leave us a 5-star review.
It's great to hear that Brianna was so helpful when arranging up your energy contracts. We'll pass on your kind comments to her.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Stephen reached out to me for…
Stephen reached out to me for Tritility, and after breaking down the details, it became clear there was zero risk or cost on our end. Just a few days later, Anya followed up to review our previous contract and revealed the fantastic rates they could offer, which promised significant monthly savings. A big thank you to Stephen and Anya!
December 23, 2025
Unprompted review
Reply from Tritility
Thank you David for taking the time to leave us a 5-star review.
It's great to hear that Stephen and Anya have been so helpful. We'll pass on your kind comments to them.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Jamie was a great help with setting up…
Jamie was a great help with setting up our energy tariffs from 2027 and always tries to go over an above. Everything seems to be going smoothly at present.
September 30, 2025
Unprompted review
Reply from Tritility
Thank you for taking the time to leave us a 5-star review.
It's great to hear that Jamie was a great help when setting up your energy tariffs. We'll pass on your kind comments to him.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Excellent support and service
Gordy at Tritility was absolutely amazing. He helped me through a very stressful situation and handled everything professionally and quickly. He always kept me updated and genuinely cared about getting things sorted for my business. I couldn’t have done it without his help. Highly recommended!
December 9, 2025
Unprompted review
Reply from Tritility
Thank you for taking the time to leave us a 5-star review.
It's great to hear that Gordy handled everything professionally and quickly for you. We'll pass on your kind comments to him.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Lisa is amazing
Lisa is amazing. She works so hard to sort out problems and keeps you informed at all times.
She is professional and courteous. She makes you feel valued and appreciated. And she is friendly!
I think she could do with being promoted!
December 4, 2025
Unprompted review
Reply from Tritility
Thank you for taking the time to leave us a 5-star review.
It's great to hear that Lisa has been so helpful. We'll pass on your kind comments to her!
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Samuel Ekwealor
Hi Samuel Ekwealor looks after our gas and electric for us, he is always at the end of the phone if we have problems and sorts them out promptly. Great service would highly recommend. Thank you
November 21, 2025
Unprompted review
Rebecca has been absolutely amazing…
Rebecca has been absolutely amazing throughout a very stressful experience. We had a lot of issues with a previous broker and were not happy with the contracts that we were hoodwinked into signing. Rebecca worked her magic and was able to help us in our situation and provide us with a much more suitable contract. Her customer service and professionalism were fantastic and we can't thank her enough!
November 10, 2025
Unprompted review
Reply from Tritility
Thank you for taking the time to leave us a 5-star review.
It's great to hear that Rebecca was so helpful when arranging your new energy contracts. We'll pass on your kind comments to her.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Nothing to lose everything to gain
Was contacted by Stephen on behalf of Tritility, after he explained everything to me it was clear we had nothing to lose and there was absolutely no cost to us.
Couple of days later Anya called and run through our old Contract and gave me what rate they could offer it was amazing, it represented a massive saving every Month.
Thank you Stephen and Anya.
November 5, 2025
Unprompted review
Reply from Tritility
Thank you Richard for taking the time to leave us a 5-star review.
It's great to hear that Stephen and Anya have been so helpful. We'll pass on your kind comments to them.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Charge ridiculous cancellation fees…
Charge ridiculous cancellation fees (mine was around 19k) if a change of tenancy / occupancy occurs without infroming them 35 days prior
November 13, 2025
Unprompted review
Reply from Tritility
Good afternoon,
We're sorry to hear about your negative experience with Tritility. We are available to provide assistance and respond to any further queries, should you wish to discuss this, please contact us on 0191 367 5000.
Kind regards,
Tritility Client Services
Tritility are an excellent company with…
Tritility are an excellent company with first class service.
Moving our portfolio of energy accounts with the help of Tritility has been seemless
September 1, 2025
Unprompted review
Reply from Tritility
Thank you for leaving us a 5-star review.
We’re delighted to hear that our team was able to help. We look forward to continuing to work with you in the future. If you need anything, please don’t hesitate to contact us.
Kind regards,
Tritility Client Services.
We have had a great experience with…
We have had a great experience with this company. We have been in contact with Kieron, who has been very helpful and friendly throughout the whole process of reducing our energy contracts. He made the process very simple and nothing was too much trouble along the way. A big thank you to Kieron and the team!
November 5, 2025
Unprompted review
Jamie Spencer-Matthews has been working…
Jamie Spencer-Matthews has been working with us at our business for a while now and he has been great, We had an issue recently with some confusion over accounts which Jamie helped us to resolve quickly and smoothly. Highly recommend
October 22, 2025
Unprompted review
Reply from Tritility
Hi Emma,
Thank you for taking the time to leave us a 5-star review.
It's great to hear that Jamie has been so helpful, we'll pass on your kind comments to him.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Bloody brilliant
I discovered Tritility by chance when Nick W reached out to us as he was parked at our farm gate, so I did a bit of research to see who they were to see if they were legit quite frankly. We’ve always managed our own utility contracts, but the idea of securing better rates and having Tritility’s team handle everything sounded almost too good to be true. After signing our new contracts I was really happy with service we’d received but from here on the service only got better. The service and support from our account manager, Sam E, have been outstanding — professional, responsive, and easy to work with. Really glad we decided to partner with Tritility. Couldn’t recommend them more. Cheers
October 30, 2025
Unprompted review
Reply from Tritility
Thank you Will for taking the time to leave us a 5-star review.
it's great to hear that Nick and Sam have been so helpful when arranging your new energy contracts. We'll pass on your kind comments to them.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Great communication and understanding
Tritility Limited's understanding of our needs was taken fully in to account and the transfer to new energy suppliers was painless...
The communication with Marie on contract improvements was very much appreciated...
October 29, 2025
Unprompted review
Reply from Tritility
Thank you for leaving us a 5-star review.
We’re delighted to hear that Marie was able to help you.
We look forward to continuing to work with you in the future. If you need anything, please don’t hesitate to contact us.
Kind regards,
Tritility Client Services.
Samuel Ekwealor is always helpful and…
Samuel Ekwealor is always helpful and deals with my queries asap
October 23, 2025
Unprompted review
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