Tritility Reviews 796

We’ve been working with Tritility for a few years now, and they’ve always been fantastic to deal with. Recently, Mick and Carl paid us a visit, it’s great to have that personal, face-to-face touch that you don’t always get these days.

They took the time to clearly explain the current market situation, which really reassured us that we’re in safe and knowledgeable hands.

We would definitely recommend Tritility to anyone looking for reliable, professional energy advice. Thanks again, guys!

Samuel Ekwealor has been amazing! Always so friendly, professional, and happy to help. He makes things easy and always gets any issues sorted quickly.

Debbie is amazing person. Professional ,helpful, friendly with high quality of service..
Easy to approach and available at anytime even at night time she still responds to my queries .

Josh has been our account manager (for 3 months now) through a very tricky process and although we have had some bumps with our supplier, I can’t fault the application from Josh. He’s taken away a lot of the stress thus far and is so calm while I’m panicking. It’s been a great start so far and long may it continue.

Very professional and extremely helpful with securing the best contracts and savings for our company. Josh Rodham and Phil Donkin are fantastic - thank you.

Dale has been so helpful, making our renewal easy as can be and getting us the best rates. Would highly recommend Trility.

Professional, clear and concise dealings with this company They made the transition of my utility accounts seamless and stress free achieving a great saving for my business. My main point of contact has been Kenny Brown who made the initial proposals. I felt confident when dealing with him to take his advice and he has continued to follow up in a timely and efficient manner. Thank you.

My advisor Liam, takes his time to explain and answer my questions. Nothing is too much trouble and he is always in regular contact.

Mike Birch really looked after me and my company (Hopworks PR6 Pub Co LTD). Really friendly and not enough he could do for us. Thanks Mike.

I came back from annual leave to find a huge pile of letters on my desk from our electricity supplier, the pile must have been an inch thick. I had a quick look and it was a load of credits and reissued invoices dating back more than 2 years. I obviously had no time to look at it on Monday as I had just come back after 2 weeks off, but then Marie rang me on Tuesday saying she was our new Tritility Account Manager. I told her about the pile of invoices and credits I'd received and I hadn't had time to go through them yet, and because we pay DD, I didn't know if they were going to take a massive amount from our bank account. Marie immediately took this in hand, she said she would get in touch with them and find out what was going on and get back to me. I was pleased, one less job on my list. She came back and told me that we were due a credit due to overestimated bills and asked me how I wanted to proceed with the refund. She then asked if it would be useful for her to send a monthly reminder for meter readings. I told her we had never sent a meter reading as the meter was complicated and had 5 or 6 different number readings, and none of us knew which one was needed. "No problem" she said, "when I send the reminder, just send me a video of the meter and I'll send on the reading that's needed". How MARVELLOUS, she had only rang that morning to introduce herself!

Professional Friendly Service - Jonny looked after us from start to finish, showing an understanding of our needs and our challenges.
Once we were on board Sam looked after us during the changeover period from the previous suppliers in the same way, professional and friendly!

have used Mike Birch for a while now, i had another broker in the past but Mike went above and beyon d to sort our issues out. would recommend Mike 100%

Jamie Spencer-Matthews was brilliant.

Great people to deal with very straight forward

Thomas Hutchinson excellent service

Recently moved to British Gas Light for our Gas and Electricity our accounts manager Josh Rodham ensured everything went through smoothly and was always on hand to help with the process. Any queries I had was dealt with quickly and efficiently. I cannot praise him enough for all his help
From a very happy new customer Maria

Liam is fantastic can’t
Thank
Him
Enough for the deal
He got me.

I have used Tritility with a previous company - Claire was amazing then and has far exceeded the already high expectations in her assistance with consolidating the supplies for my current employer. Thank you Claire.

I was recommended Eden at Tritility by my colleague. Upon first contact she was so quick and efficient with responding and finding the best deals. Eden is friendly and explains everything in detail.
I would 100% recommend Eden to anyone. Thanks again!

Dealt with both Josh and eden both very professional and friendly got me a good deal and amazing after care