After many flawless transactions in the past, something went wrong this time. My deposit was confirmed on the blockchain, but I never received the swapped tokens. However, this was no reason to... See more
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There was an issue, and their support system on telegram resolved it right away. They even helped trace it back down the blockchain and showed me what had happened. Cashapp's BTC wallet decided to s... See more
So far I've moved a couple of thousands of USDC without any problems. Just make sure to select exchanges marked "A" or "B" and you won't run into any problems with anyone asking for your personal data... See more
I had an unusual situation: I sent unsplit forked coins by mistake (bitcoin cash with unsplit ecash) for an exchange. On an outside chance I asked trocador if it would be possible to retrieve the spli... See more
Company details
Written by the company
Trade cryptocurrency with privacy. At no extra cost, we find you the best rates and redirect your orders to known and reliable instant exchanges. We use no Javascript and only the most basic cookies, all to protect your safety. We also offer a Guarantee policy, to protect users up to 1k USD. We also sell prepaid cards that people can load using their preferred crypto of choice. These prepaid cards can be spent all around the globe.
Contact info
St. Kitts & Nevis
- mail@trocador.app
- trocador.app
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Hasn’t replied to negative reviews
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Great support great service
Had an issue with the code coming through to my email I think outlook was blocking it but support responded immediately and resolved the problem in minutes! Very friendly support and now have my product thank you.
Best experience with them fixing my mistake
I had a hold placed on the transfer out from my exchange as I had started using a new device and so my transaction expired, however once my transfer from my exchange left the pending status and was confirmed I contacted trocador and they had the exchange completed within minutes. Thank you so much! So stress free.
Super service
Super service, the support team was very patient with me and resolved me issue!
Excellent service
Excellent service, only had a problem once and the customer service team quickly resolved it. 10/10
Support was very helpful in refunding…
Support was very helpful in refunding my transaction after one of my trades got stuck.
I had bought a card and found out my…
I had bought a card and found out my country was not ineligible…I can tell you for a fact they have the best support team I’ve encountered in a while…. Fast updates on whatever the situation is…
Great and helpful support
Great and helpful support, they were really fast and friendly.
Best support team ever
Best support team ever. My exchange was taking forever, more than a day long. They help me to finish it.
amazing support very patient also…
amazing support very patient also helped me fix my XMR node
Quick and realy good response
Great support team
Had made a mistake and sent coins under the incorrect network and had thought it was lost, the support team were great in helping get it refunded
Support was very helpful
Support was very helpful, kind. He wrote to me with simple words and he was patience.
I had an issue and Contacted the…
I had an issue and Contacted the Telegram support, great experience of Speed and Assistance from the support team!
Customer service on point
Amazing customer service and care all around amazing service and a pleasure to work with
Had a little hiccup with my…
Had a little hiccup with my transaction.
Flawless support
Great for Exchanges
Used about 5 times for low amounts and higher amounts, every time it as been fast and very good exchange rate (Litecoin to Monero). I used with Cake Wallet that's how I found this exchange.. Great exchange!
Recommend this for any exchanges.
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