Trocador logo
Visit website

Trocador Reviews 265

•
TrustScore 5 out of 5

4.8

Cryptocurrency Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After many flawless transactions in the past, something went wrong this time. My deposit was confirmed on the blockchain, but I never received the swapped tokens. However, this was no reason to... See more

Rated 5 out of 5 stars

There was an issue, and their support system on telegram resolved it right away. They even helped trace it back down the blockchain and showed me what had happened. Cashapp's BTC wallet decided to s... See more

Rated 5 out of 5 stars

So far I've moved a couple of thousands of USDC without any problems. Just make sure to select exchanges marked "A" or "B" and you won't run into any problems with anyone asking for your personal data... See more

Rated 5 out of 5 stars

I had an unusual situation: I sent unsplit forked coins by mistake (bitcoin cash with unsplit ecash) for an exchange. On an outside chance I asked trocador if it would be possible to retrieve the spli... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service

Written by the company

Trade cryptocurrency with privacy. At no extra cost, we find you the best rates and redirect your orders to known and reliable instant exchanges. We use no Javascript and only the most basic cookies, all to protect your safety. We also offer a Guarantee policy, to protect users up to 1k USD. We also sell prepaid cards that people can load using their preferred crypto of choice. These prepaid cards can be spent all around the globe.

Contact info

You should know

4.8

Excellent

TrustScore 5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great support great service

Had an issue with the code coming through to my email I think outlook was blocking it but support responded immediately and resolved the problem in minutes! Very friendly support and now have my product thank you.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience with them fixing my mistake

I had a hold placed on the transfer out from my exchange as I had started using a new device and so my transaction expired, however once my transfer from my exchange left the pending status and was confirmed I contacted trocador and they had the exchange completed within minutes. Thank you so much! So stress free.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, only had a problem once and the customer service team quickly resolved it. 10/10

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great support team

Had made a mistake and sent coins under the incorrect network and had thought it was lost, the support team were great in helping get it refunded

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great for Exchanges

Used about 5 times for low amounts and higher amounts, every time it as been fast and very good exchange rate (Litecoin to Monero). I used with Cake Wallet that's how I found this exchange.. Great exchange!
Recommend this for any exchanges.

January 13, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look