After many flawless transactions in the past, something went wrong this time. My deposit was confirmed on the blockchain, but I never received the swapped tokens. However, this was no reason to... See more
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There was an issue, and their support system on telegram resolved it right away. They even helped trace it back down the blockchain and showed me what had happened. Cashapp's BTC wallet decided to s... See more
So far I've moved a couple of thousands of USDC without any problems. Just make sure to select exchanges marked "A" or "B" and you won't run into any problems with anyone asking for your personal data... See more
I had an unusual situation: I sent unsplit forked coins by mistake (bitcoin cash with unsplit ecash) for an exchange. On an outside chance I asked trocador if it would be possible to retrieve the spli... See more
Company details
Written by the company
Trade cryptocurrency with privacy. At no extra cost, we find you the best rates and redirect your orders to known and reliable instant exchanges. We use no Javascript and only the most basic cookies, all to protect your safety. We also offer a Guarantee policy, to protect users up to 1k USD. We also sell prepaid cards that people can load using their preferred crypto of choice. These prepaid cards can be spent all around the globe.
Contact info
St. Kitts & Nevis
- mail@trocador.app
- trocador.app
You should know
Hasn’t replied to negative reviews
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Great customer service
I sent the wrong asset for exchange. After realizing it, I contacted their customer service immediately. They solved the problem in less than 4 hours (allowing me to complete the exchange or refund, I chose to complete the exchange). It usually takes a few days in general, but they are professional and fast.
Amazing support
I did a crypto swap on trocador where I hadn't received my crypto. Support handled the situation very well. Thanks a lot!
Absolutely amazing customer service!
Wonderful company with great…
Wonderful company with great customer service
Very helpful support via Telegram chat
Smooth crypto transactions. + Very helpful support via Telegram chat. Fast and... Human!
Support is Fast+Satisfying
Support is Fast+Satisfying, got what I wanted, god bless them. Underrated.
A fast and useful DEX
Availability of crypto is great and super responsive support. Highly recommanded
Fantastic experience tracing a…
Fantastic experience tracing a transaction, the person I spoke to on telegram knew exactly what they were doing and was exceptionally polite attentive and helpful
i have been using this site for 1yr+…
i have been using this site for 1yr+ and moved over 7 figures through this site. never let me down once
Support answered me almost instantly
Support answered me almost instantly. Very helpful, thank you so much!
Very helpful customer support
Very helpful customer support, helped me when I needed it, and it's easy to use. Highly recommend.
Good site and amazing Support
great help from the support team 5/5
This is an essential service!
This is an essential service!
Never had a problem with the 20+ transactions ive made (up to 11k USD).
Have contacted customer service one time when there was a 20 minute delay, they were helpful and put me at ease until it went through.
Great service and idea - hope the creators are getting rich.
competent support!
competent support!
don't hesitate crypto newbies!
don't hypocryt crypto newbies!
it's kind of the best possibility for swaping and buying without registration.
Very helpful and informative and fast…
Very helpful and informative and fast response
Great support
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