After many flawless transactions in the past, something went wrong this time. My deposit was confirmed on the blockchain, but I never received the swapped tokens. However, this was no reason to... See more
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There was an issue, and their support system on telegram resolved it right away. They even helped trace it back down the blockchain and showed me what had happened. Cashapp's BTC wallet decided to s... See more
So far I've moved a couple of thousands of USDC without any problems. Just make sure to select exchanges marked "A" or "B" and you won't run into any problems with anyone asking for your personal data... See more
I had an unusual situation: I sent unsplit forked coins by mistake (bitcoin cash with unsplit ecash) for an exchange. On an outside chance I asked trocador if it would be possible to retrieve the spli... See more
Company details
Written by the company
Trade cryptocurrency with privacy. At no extra cost, we find you the best rates and redirect your orders to known and reliable instant exchanges. We use no Javascript and only the most basic cookies, all to protect your safety. We also offer a Guarantee policy, to protect users up to 1k USD. We also sell prepaid cards that people can load using their preferred crypto of choice. These prepaid cards can be spent all around the globe.
Contact info
St. Kitts & Nevis
- mail@trocador.app
- trocador.app
You should know
Hasn’t replied to negative reviews
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Great support
I used it twice, first time I instantly got my exchanged crypto. Second time there was problem with my wallet cause I set too low fee. So I wrote to support and they help me with everything, when transaction went thru I got my crypto
Excellent customer support team
Excellent customer support team, helped resolve my deposit issue extremely quickly!
Perfect
4hrs of guiding step by step, helping to find and understand everything. Very good service.
Customer service is top quality
Customer service is top quality ! Best cantor service
Great Customer Support Experience
Truly appreciate the time and patience that the support team has taken to make sure I got all my things right and make sure i got my wallet setup and guide me on the next steps to utilize the DeFi features
Customer service
Customer service through telegram is always fast and reliable.
They are incredible at resolving…
They are incredible at resolving problems
I love this third party exchange they are very patient
Amazing and helpful support!
Help was quick and very easy
Help was quick and very easy. Let them know i had an issue and they resolved it very quickly. Thank you.
Fast response from support when there…
Fast response from support when there was an issue, very helpful.
Trocador Support 9.87/10.00
Trocador support always lets you know the exact reason you are having an issue. Never failed me before- and as long as you use their service properly, their support works perfect.
Great support
Great service & support
Great service & support.
Reliable app, recommended
Provider had some issues, but professional support helped.
Provider had some issues, but trocador support answered in seconds and solved the issue with the provider. Perfect customer service!
Best rates on the market
Best rates on the market, fast and responsive customer support. Highly recommended.
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