Trophy monster saved the day, I needed some inserts for my sons football team end of season trophies and trophy monster were there to help, with no hidden costs like some companies who ask for extra... See more
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I have only ever used Trophy Monster once but after such amazing customer service, it definitely will not be the last time. Hannah was so helpful and literally saved my bacon by rectifying an order th... See more
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Unfortunately The Royal Mail let me down with delivery several times. I phone the contact number and was greeted by a lovey friendly lady Hannah, who was Brilliant. She apologised that I had not rec... See more
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I've ordered from Trophy Monster annually for a special academic award - something fun, different, of quality and not too expensive. They have never let me down, give me what I want, quickly and e... See more
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Company details
About Trophy Monster
Written by the company
Always evolving, Truly Personal.
With new designs every six weeks, we create trophies and medals as unique as the achievements they celebrate.
At Trophy Monster, we’re passionate about pushing the boundaries of award design. Every product is created in-house by our talented design team and manufactured with precision in our own UK facility. This hands-on approach ensures exceptional quality, rapid turnaround, and exclusive designs you won’t find anywhere else.
We produce an ever-growing range of bespoke trophies, medals and awards for schools, sports clubs, businesses, and major events across the UK and beyond. Whether it’s a one-off custom design or a large-scale order, each piece is made with care, creativity and a focus on detail.
Customer satisfaction sits at the heart of everything we do. From free engraving and easy online ordering to dedicated support and secure delivery, we aim to make every experience smooth, simple and personal.
We don’t just make trophies — we celebrate achievement, effort and pride. That’s what makes us Always Evolving, Truly Personal.
New Designs Every Six Weeks
Written by the company
- Fresh Styles. Endless Inspiration.
- At Trophy Monster, innovation never stops. Every six weeks our in-house team launches exclusive trophies and medals—bold materials, vibrant prints and finishes that make every presentation feel special. Discover limited drops, seasonal themes and sport-specific ranges designed to stand out and feel truly personal. Free engraving options and rapid turnaround included.
100% Guarantee
Our 100% Satisfaction Guarantee – Unmatched & Unbreakable
At Trophy Monster, we're not just another trophy supplier. We’re the creators, the manufacturers, and the perfectionists behind every award we sell. That means when you shop with us, you're dealing directly with the source—no middlemen, no stock delays, and absolutely no compromise on quality or availability. We proudly design and produce our own acrylic, wood, and metal trophies, so unlike many of our competitors, we’re always in control of stock levels and production timelines.
What does this mean for you? Peace of mind.
When you place an order, you can be confident that your trophies or medals are being made by us, with precision and care, right here in our facility. We don’t rely on third-party suppliers who might run out of stock or delay your event. From start to finish, we’ve got it covered.
We know how important it is that your awards arrive on time and in perfect condition—whether it’s for a sports event, school ceremony, or a company celebration. And while we do rely on trusted couriers and postal services to deliver your order, we take full responsibility if something goes wrong along the way. Delays? Damage? Mistakes? We'll fix it—fast, and at no cost to you.
Our promise is simple: if you're not happy, we’re not done.
Our 100% Satisfaction Guarantee means we won’t rest until you’re thrilled with your order. No fine print. No excuses. Just honest, hands-on service from a team that genuinely cares.
We deliver the best service in the business—and why thousands of happy customers keep coming back to Trophy Monster.
Contact info
Unit 20, Hertfordshire Business Centre, Alexander Road , AL2 1JG, St Albans, United Kingdom
- 01727 614777
- sales@trophymonster.com
- trophymonster.com
Festive trophies & medals to treasure
4.7
Excellent
443 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Responsive and helpful
May 1, 2026
Reply from Trophy Monster
Thank you for your kind review. We’re really pleased to hear you found us responsive and helpful, and we truly appreciate you taking the time to leave your feedback.
Very happy with our purchase
Very happy with our purchase. I forgot to include the engraving but I received an email from them asking me to verify if I wanted it blank, or to respond with the text. Thank goodness they did! Trophy came within the shipping expectations and management was pleased with it.
April 24, 2026
Reply from Trophy Monster
Thank you so much for your lovely review. We’re really pleased we were able to check the engraving with you before completing the order, and it’s great to hear the trophy arrived within the expected timeframe and was well received. We really appreciate your feedback.
Great quality and well packaged delivery
April 29, 2026
Reply from Trophy Monster
Thank you for your kind review. We’re really pleased to hear you were happy with the quality of your order and that it arrived well packaged. We really appreciate your feedback.
Reply from Trophy Monster
Thank you so much for your kind review. We’re really pleased to hear you were happy with the communication, product quality and price. We truly appreciate your feedback and hope to help again in the future.
Excellent quality and service
April 21, 2026
Reply from Trophy Monster
Thank you for your lovely review. We’re really pleased to hear you were happy with both the quality and service, and we truly appreciate you taking the time to leave your feedback.
Staff were very good
Staff were very good, friendly and helpful with my queries and the product is of high quality and I will be using them again in the future
April 22, 2026
Reply from Trophy Monster
Thank you so much for your wonderful review. We’re really pleased to hear our team were friendly and helpful with your queries, and that you were happy with the quality of the product. We truly appreciate your feedback and look forward to helping you again in the future.
Reply from Trophy Monster
Thank you so much for your kind review. We’re really pleased to hear you’ve had a great experience with us every time, and we truly appreciate your continued support.
Reply from Trophy Monster
Thank you so much for your kind review. We’re really pleased to hear you were happy with the product, design and service. We truly appreciate your feedback.
Owner is rude
Owner is rude, yells at your over the phone and does not communicate effectively.
April 24, 2026
Reply from Trophy Monster
Thank you for your feedback. We are sorry you are unhappy, but we do not feel this is a fair reflection of the order or the communication.
You ordered 7 custom items and supplied one set of artwork/instructions. We sent a proof showing the items included, and this proof was approved before production. The order was then manufactured exactly as approved.
After receiving the order, you advised that you had expected each item to be different. Unfortunately, this was not included in the artwork supplied, was not shown on the approved proof, and was not raised before production.
Although the order had been produced correctly in line with the approved details, we still offered a replacement solution and assistance to help resolve the issue. Unfortunately, rather than proceeding with the resolution offered, you chose to have the items modified elsewhere.
We are sorry the situation became frustrating, but we strongly disagree with the claim that anyone was rude or shouted. We always aim to communicate clearly and professionally, and we did try to help resolve this matter despite the approved proof being followed.
The trophy was impressive but
The trophy was impressive! Larger and more robust than expected. The sticker on the top, probably the most inexpensive part, isn’t too great as the surface underneath it mustn’t be smooth so it looks bumpy / warped, and for the minimal cost, I’d have put a sticker on both sides and not just one. Most disappointing thing tho was the obscene amount of packaging that was used for this one trophy. It’ll need its own trip to the recycling centre!
April 24, 2026
Reply from Trophy Monster
Thank you for your feedback. We are really pleased to hear that you were impressed with the trophy and that it was larger and more robust than expected.
We are sorry to hear you were disappointed with the top sticker. If there is ever an issue with a finish or logo insert, we are always happy to look into it and help where we can.
Regarding the packaging, we completely understand that it can look like a lot when unpacking a large trophy. However, larger cups are unfortunately very vulnerable in transit, and over the years we have learnt that they do require substantial protective packing to arrive safely and undamaged. We use recyclable paper packaging rather than large amounts of plastic bubble wrap or polystyrene wherever possible, as we feel this is the more responsible option.
We are sorry this was disappointing, but the packaging is used to protect the trophy during courier handling and ensure it arrives in the best possible condition.
Hawick United AFC
The company, in particular Hannah Louise, were extremely helpful and kept me informed throughout the process.
Delighted with the results.
Thank you
April 20, 2026
Reply from Trophy Monster
Thank you so much for your lovely review.
We’re really pleased to hear you were delighted with the results, and Hannah will be so happy to know her help and communication made the process smooth for you.
Thank you again for choosing Trophy Monster - we really appreciate it.
Great service
Great service. Communication was top class, product arrived exactly when they said it would. Will be using again for sure
April 23, 2026
Reply from Trophy Monster
Thank you so much for your fantastic review.
We’re really pleased to hear everything arrived exactly when expected and that the communication was spot on throughout.
We really appreciate your support and look forward to helping you again next time.
Fast delivery
Fast delivery, great pricing and selection, courteous service. This is my third time buying from them and plan on doing it again.
April 22, 2026
Reply from Trophy Monster
Thank you so much for your kind review and continued support.
We’re really pleased to hear you’ve been happy with the delivery, pricing, product selection and service each time you’ve ordered from us.
It means a lot to have returning customers, and we look forward to helping you again next time.
The product ordered has arrived and…
The product ordered has arrived and it’s fantastic.
April 21, 2026
Reply from Trophy Monster
Thank you so much for your lovely review.
We’re really pleased to hear your order arrived safely and that you’re happy with the product.
Thank you again for choosing Trophy Monster — we really appreciate it.
Overall experience was great! Will use them again.
Customer service was excellent. Graphic designer did a great job. Turnaround time was very quick.
April 20, 2026
Reply from Trophy Monster
Thank you so much for your kind review.
We’re really pleased to hear you were happy with the customer service, design work and quick turnaround.
I’ll be sure to pass your comments on to our graphic designer too, they’ll be delighted to hear it.
Quality products
Quality products. No surprises. All good. Would like to suggest using more environment friendly wrapping. Less plastic and more paper, cardboard, etc.
April 20, 2026
Reply from Trophy Monster
Thank you so much for your review.
We’re really pleased to hear you were happy with the quality of the products and that everything arrived as expected.
We also really appreciate your feedback regarding the packaging. We do use protective packaging to make sure items arrive safely, but we completely understand your point and are always looking at ways to reduce plastic and use more environmentally friendly materials wherever possible.
Thank you again for ordering from Trophy Monster - we really appreciate it.
Good quality and delivery time
April 19, 2026
Reply from Trophy Monster
Thank you so much for your review.
We’re really pleased to hear you were happy with the quality of the product and the delivery time.
Thank you again for choosing Trophy Monster - we really appreciate it.
Good selection and fair prices
Good selection and fair prices. Communication is great and a nice end result.Thank you Trophy Monster you have my business forever.
Sincerely,
Julie Hughes, owner Dog's Play
April 19, 2026
Reply from Trophy Monster
Thank you so much for your wonderful review, Julie.
We’re really pleased to hear you were happy with the selection, pricing, communication and the finished result.
Your kind words mean a lot to us, and we’re delighted to have your continued support.
Thank you again for choosing Trophy Monster.
Reasonable product shipped quickly for…
Reasonable product shipped quickly for a budget price
April 19, 2026
Reply from Trophy Monster
Thank you so much for your review.
We’re really pleased to hear you were happy with the product, price and quick delivery.
Thank you again for choosing Trophy Monster — we really appreciate it.
Faster delivery than expected-…
Faster delivery than expected- excellent graphics and products
April 19, 2026
Reply from Trophy Monster
Thank you so much for your lovely review.
We’re really pleased to hear your order arrived faster than expected and that you were happy with the graphics and products.
Thank you again for choosing Trophy Monster — we really appreciate it.
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