Tropic Reviews 

25,776
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I love the face sun screen and BB cream combined. I’m conscious of skincare being absorbed into the body so only want what’s supportive and natural. Both products give the most gorgeous glow and sheen... See more

Company replied

Rated 5 out of 5 stars

I have always wanted some gel eye masks that stayed in place ive tried so many and none were good enough I have really tired eyes with dark circles and these hydrate hydrogel eye masks are amazing i... See more

Company replied

Rated 5 out of 5 stars

The products are really lovely, good quality, nicely packaged & I feel that they’ve improved my skin. Whenever I put an order in, they are dispatched pretty much straight away, and usually arrive with... See more

Company replied

Rated 4 out of 5 stars

I love my tropic skin care! My skin is feeling very good, I think I probably should have gone for either a more hydrating serum or moisturiser. But will speak to my ambassador and amend that for next... See more


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4.8

Excellent

TrustScore 5 out of 5

26K reviews

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4.8

All reviews

(25,776)

4,258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Tropic products

I love Tropic products, very fast delivery.

July 23, 2026
Tropic logo

Reply from Tropic

Hi Sandra,

Thank you for your 5* review! 

We're so pleased to hear you love our products and that you've been happy with our fast delivery. 💚💚

Love Tropic xxx

Rated 5 out of 5 stars

Fantastic quality of products

Fantastic quality of products, speedy delivery and a super follow up from my Ambassador Sharon Dickens. I am hooked for life now!

July 18, 2026
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Reply from Tropic

Hi Anna, 

Thank you so much for your 5* review.

We're delighted to hear you're loving the quality of our products and our speedy delivery. It's also lovely to know that Sharon has taken such great care of you. Welcome to the Tropic family – we look forward to being part of your skincare journey for years to come! 💚

Love Tropic xxx

Rated 5 out of 5 stars

Fast delivery excellent skincare…

Fast delivery excellent skincare products

July 23, 2026
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Reply from Tropic

Hi Claire, 

Thank you for your 5* review!

We're so pleased to hear you're happy with both our skincare products and our speedy delivery. We hope you continue to enjoy your Tropic favourites! 💚💚

Love Tropic xxx

Rated 5 out of 5 stars

I have so many of the Tropic products…

I have so many of the Tropic products and love them all. My favourite that I got recently is the renewing cleanser it feels so luxurious on my face and takes off the most stubborn of mascaras. Love the ethos behind the company and it’s usually really quick delivery

July 18, 2026
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Reply from Tropic

Hi Elizabeth, 

Thank you so much for your 5* review! 

We're so pleased you're enjoying your Tropic favourites, and it's wonderful to hear the Renewing Cleanser has become one of them. 

We appreciate your kind words about our ethos and that you are loving the quick delivery. Thanks for being part of the Tropic family! 💚💚

Rated 5 out of 5 stars
Tropic logo

Reply from Tropic

Hi Anwen, 

Thank you for your 5* review! 

We are delighted to hear that you're loving our products and that you're happy with the quick delivery service. 💚💚

Love Tropic xxx

Rated 5 out of 5 stars

Wonderful products and so reasonable

Wonderful products and so reasonable - keep them coming.

Well done!

July 22, 2026
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Reply from Tropic

Hi Joanna,

Thank you for your wonderful 5* review! ⭐

We're delighted to hear you're enjoying our products and feel they offer great value. 

Thank you for being part of the Tropic family! 💚💚

Love Tropic xx

Rated 5 out of 5 stars

I was made aware of tropics by my…

I was made aware of tropics by my niece. The products smell nice and feels good to use. I liked the hand cream as that works extreamy well

July 20, 2026
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Reply from Tropic

Hi Stephen, 

Thank you for your 5* review! 💚

We are delighted to hear that your niece has introduced you to Tropic and that you've been enjoying the products! 

We love that the Hand Cream has worked so well for you. Thank you for your support! xx

Love Tropic xx

Rated 5 out of 5 stars

No 1 skincare brand

Great website, fantastic products and speedy delivery. Tropic skincare are my absolute no. 1 for ALL of their products. The company has excellent ethical practices.

July 18, 2026
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Reply from Tropic

Hi Barbara,

Thank you for your 5* review! xx

We love to hear that you've had such a positive experience with our website, products, and the delivery service. 

Thank you for making Tropic your number one choice for all your skincare needs. We're especially grateful that you value our ethical practices, as they are at the heart of everything we do. 💚💚

Love Tropic xxx

Rated 1 out of 5 stars

I would love to review my products but…

I would love to review my products but I’ve not yet received them

July 16, 2026
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Reply from Tropic

Hi Dawn, 

Thank you for your review.

We are so sorry to hear that you have not received your order.

Using your order details, we can see it was promptly dispatched on a 48hr tracked delivery, and the carrier attempted delivery, however, it's showing as refused. You should have also received tracking details when the order left us; these can occasionally end up in your junk/spam folder.

To get this resolved, we will email you directly, these emails can also end up in junk/spam, so please do check there.

If you ever have a query about a Tropic order, you can also call us on 0204 538 7600, or use the Chat function on our website. We're available 8am–7pm Monday to Friday, and 9am–5pm on Saturdays, and closed on Sundays and Bank Holidays. We'll be happy to help you there!

Love Tropic xxx

Rated 5 out of 5 stars

Less 24hrs using the Tamanu Balm and my…

Less 24hrs using the Tamanu Balm and my son's eczema was visibly reduced by more rhan 90%, unbelievable . I'd heard great this about brand but trying the products for ourselves has been been eye -opening in the best way! I couldn't recommend the products enough. New life long customer here.

July 27, 2026
Unprompted review
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Reply from Tropic

Hi Clarissa, 

Thank you for your wonderful 5* review! xx

We're delighted to hear that the Tamanu Balm has made such a positive difference for your son's skin.

Knowing that you've seen such encouraging results and that your experience has exceeded your expectations means a great deal to us. 

Thank you for your kind recommendation and for placing your trust in Tropic.💚💚

Love Tropic xxx

Rated 5 out of 5 stars

Great products x skin feels great

Great products x skin feels great

July 22, 2026
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Reply from Tropic

Hi Jo,

Thank you for your 5* review! 

We're delighted to hear that you've been using Tropic products that are leaving your skin feeling great.

We hope you continue loving your skincare journey with Tropic! 💚💚

Love Tropic xxx

Rated 5 out of 5 stars

I trust Tropic and will use more products of it. Started to use Tropic for my face i

Started to use Tropic for my face in December 2025. I am satisfied with all the products I am trying.
I use Morning mist, rain forest dew serum and skin feast cream in my morning routine and I added eye serum to it (Before I used eye cream by different brand). I have dry combination skin, and skin feast cream really helped my skin, during cold season I use it together with Tropic elexir facial oil, during summer time I don’t feel I need it. I don’t want to move to other brand. And I like so much that it is organic.
I want to leave special review for eye serum rejuvenating - it is so good. And it has metal nose for massage when applying it . What I think doing a key role to reduce puffiness. It really soothing skin around eyes.
For the night routine I use smoothing cleanser Juicy Green toning essence and Skin dream night cream. And again eye serum :). I never wake up any more with tight and dry skin. I love my face more with Tropic.
Also tried their body scrub, got it as a gift, clean and soothing skin leave you with beautiful soft skin and smell.
Will try more of their products but step by step.
Ah, received a lip balm as a gift, nice long lasting soft glossy lips :).
From cosmetic I use their foundation and Liquid radiance (perfectly lay on the skin), and Soft focus - it is a powder what gives you more matte and blowing look. Ambassador Rita helped me to choose their foundation colour.

August 1, 2026
Unprompted review
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Reply from Tropic

Hi Kateryna,

Thank you so much for your wonderful 5* review! 

We're delighted to hear how much you're enjoying your Tropic routine and that so many of our products have become favourites, especially Skin Feast and our Eye Serums.

It's wonderful to know your skin is feeling more comfortable and hydrated, and that you're also enjoying the natural finish of your makeup. We're also pleased to hear that Rita has been so helpful in helping you find your perfect Foundation shade. xx

Thank you for taking the time to share such a thoughtful review with us. We hope you continue to discover even more Tropic favourites! 💚

Rated 5 out of 5 stars
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Reply from Tropic

Hi,

Thank you so much for your lovely 5* review! 

We're so pleased to hear you're enjoying our products and that you found the ordering process efficient. xx

Your kind words mean so much to us, and we're delighted to hear you're enjoying your Tropic experience. 💚

Love Tropic xxx

Rated 5 out of 5 stars

Quick response to my order and delivery

Quick response to my order and delivery

July 18, 2026
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Reply from Tropic

Hi V,

Thank you so much for your lovely 5* review! 

We're so pleased to hear your order was processed quickly and delivered promptly. xx

Thank you for taking the time to share your feedback with us. We really appreciate your support! 💚 

Love Tropic xxx

Rated 5 out of 5 stars

Really lovely products

Really lovely products, timely delivery.

July 22, 2026
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Reply from Tropic

Hi Lisa,

Thank you so much for your lovely 5* review! 💚

We're so pleased to hear you're enjoying our products and that your order arrived in a timely manner.

We really appreciate you choosing Tropic, and thank you for your support! 💚

Love Tropic xxx

Rated 5 out of 5 stars

Definitely recommend

I was recommended to try their foundation, I was struggling to find the right one for mature skin and I am very pleased, looks so natural but gives good coverage without looking ‘baked’ on and too heavy. Highly recommend

July 13, 2026
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Reply from Tropic

Hi Louise,

Thank you so much for your lovely 5* review! 

We're so pleased to hear that our Foundation was recommended to you and that you've found it to be such a great match. xx

It's wonderful to know you're enjoying the natural finish and buildable coverage, without it feeling heavy on the skin.

Thank you so much for your support and recommendation, we really appreciate it! 💚 

Love Tropic xxx

Rated 5 out of 5 stars

Top marks for Tropic

I have now been using my new products for 1 week and the difference is honestly amazing.
My skin looks so much healthier and vibrant.
I could not be more happier with my products. I actually look forward to my skin care regime now. Happy days

July 22, 2026
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Reply from Tropic

Hi Amanda,

Thank you so much for your wonderful 5* review! 💚

We're absolutely delighted to hear that after just one week you're already seeing such an amazing difference. xx

It's fantastic to know your skin is looking healthier and more vibrant, and that you're enjoying your skincare routine so much that you look forward to it every day!

Thank you so much for sharing your experience with us. Your kind words really mean a lot to us. 💚

Love Tropic xxx

Rated 5 out of 5 stars

Excellent products

Excellent products, easy to find what you need and inexpensive for the quality

January 6, 2026
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Reply from Tropic

Hi Penny,

Thank you so much for your lovely 5* review! xx

We're so pleased to hear you think our products are excellent, and that you feel they offer such great quality at an affordable price.

Thank you so much for your support. It truly means the world to us! 💚

Love Tropic xxx

Rated 5 out of 5 stars

Always a great product

Always a great product, lovely to put on, lovely smell whilst protecting me but more importantly the environmental

July 22, 2026
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Reply from Tropic

Hi Julie,

Thank you for your 5* review.

We're delighted to hear you're enjoying your product and that you love how it feels and smells. xx

It's also wonderful to know you appreciate our commitment to protecting the environment. 💚🌎️

Love Tropic xxx

Rated 1 out of 5 stars

Unhelpful customer service

Hi I’ve received my order but I thought I’d ordered the essential collection including a cleanser plus free gift of rainforest dew. I didn’t receive a cleanser. I don’t know where the mistake happened. Can I exchange?

Hi Clare

Thank you for your email

I can see that you didnt order a cleanser on this particular order x

July 20, 2026
Tropic logo

Reply from Tropic

Hi Clare 

Thank you for your review 

We're so sorry to hear about the concerns you've raised regarding the service you received.

Using the details provided, we've reviewed your previous contact with us and have sent you an email to discuss this further.

If an incorrect order is placed, our 30-Day Happiness Guarantee means you're welcome to return or exchange your items for the ones you intended to purchase.

For any future queries, we also offer live support, where our team can often resolve things straight away. You can call us on 0204 538 7600 or use the Live Chat feature on our website. Our team is available Monday to Friday, 8am–7pm, and Saturdays, 9am–5pm (excluding Sundays and Bank Holidays).

Once again, we're very sorry that your experience didn't meet your expectations. We appreciate you taking the time to share your feedback.

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