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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

It is the worst experience you can…

It is the worst experience you can have. I reported a leak in my studio 7 times until they deigned to repair it, 7 months later, halfway because it still looks horrible, I reported that I had no hot water and it was the same story, until I reported it several times they listened to me, I don't know if the owners are aware of this, and I left that studio 26 days ago and to this day they have not returned my deposit even though they promised to do it, no professionalism, empathy or responsibility, disgusting.They asked me for my account number 4 times, they don't have a database, they haven't deposited anything yet and they don't give any response.

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!

This company is not legit! They exhibit antisocial behavior, never maintain the apartments, and repair everything as cheaply as possible-if they ever even bother to repair anything at all. Most of the time, you'll get a response saying its's not that bad and that you're overreacting. It's a complete disaster! Getting your deposit back may is a long proces! They know how to play the game! Mister Artz has a track record of victimizing many tenants, it is said. Most expats don't take the effort to file a complaint, so Trotz usually gets away with it, when people move out. So I'm here to warn you guys!

February 1, 2025
Unprompted review
Show reviews in all languages. (4 reviews)

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