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Troubador Publishing Reviews 

216
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company, often describing the journey as smooth and straightforward. Customers frequently praise the dedicated staff for being extremely helpful, approachable, and consistently professional throughout the entire publishing process. Consumers are also deeply pleased with the final printed product, frequently highlighting the exceptional quality of the book covers, paper choices, and design formatting. However, some customers also noted that specific areas like editorial work or direct communication could occasionally fall short of expectations. A few people additionally mentioned experiencing minor challenges with distribution clarity or navigating some of the detailed service steps.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing high satisfaction with the final book quality.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional professionalism... See more

Service

Users describe positive interactions with service, highlighting the expertise, professionalism, and support... See more

Quality

People report positive experiences with quality, expressing deep satisfaction and delight with the finished... See more

User experience

Consumers find user experience to be very satisfying, highly professional, and seamless throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my first book to be published. It is an exciting but sometimes stressful experience, which would have been much more difficult without Troubador's help. The communication and practical assi... See more

Company replied

Rated 5 out of 5 stars

Although Troubadour Publishing is a business venture and therefore, sensibly, in it for profit, they are in fact very much more than that. The care, patience and expertise they committed to the delive... See more

Company replied

Rated 5 out of 5 stars

ABOUT TROUBADOR PUBLISHING Troubador provide an excellent free guide to Self-Publishing, which takes you through all the stages of producing a book. When it comes to trusting them with your precio... See more

Company replied

Rated 5 out of 5 stars

Firstly the books are top quality, people always comment on how nice they look and feel, which is great. But the main reason I'd give for a five star review is the excellent customer service. Nothing... See more

Company replied


Company details

  1. Book Publisher
  2. Book Store
  3. Publisher

Written by the company

Troubador supports independent authors at every stage of their publishing journey, helping them turn their ideas into professionally produced books that reach readers. From initial manuscript review through to design, printing, marketing and distribution, we bring everything together under one roof to simplify what can often feel like a complex process. We work with a wide range of authors, whether they are first-time writers taking their first steps into publishing, experienced authors seeking a more flexible, collaborative approach, individuals with personal projects, or those aiming for commercial success in bookshops and online retailers. Our tailored services ensure that every book is produced to a high standard, with expert guidance available at each step. At the heart of Troubador is a commitment to quality, transparency and partnership. Authors remain in control of their work while benefiting from professional support across editorial, design and marketing. By combining industry expertise with a personalised approach, we help authors not only publish their books but also find their audience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

216 reviews

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4.7

All reviews

(216)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Troubador. A very straightforward and rewarding expereince.

Every member of the Troubador team was a pleasure to work with. They resolved any issues that arose at every stage of the books production, very efficiently, and at a very professional level. I have had three books published to date; the last two being with Troubador. I would recommend this company to anyone, especially those who are hoping to publish a book for the first time.

June 17, 2024
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Reply from Troubador Publishing

Hi James! Thanks so much for leaving this great review. We aim to be as helpful as possible, especially with those new to the publishing process.

Rated 5 out of 5 stars

A New DAWN BREAKS

Very efficient and friendly contact with Troubador staff. I was very impressed with their suggestions for both text and cover of my book. Well done.

June 14, 2024
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Reply from Troubador Publishing

Thanks a lot for taking the time to leave this review, John. We're so pleased you enjoyed working with us.

Rated 5 out of 5 stars

“There’s no market for God”

After failing to attract a literary agent, “there’s no market for God,” I was nearly swallowed up by dubious publishers who dispensed with literary agents, ready to emasculate the author and take control of their precious manuscript.

I then found Troubador where I have remained in control while they have provided expert advice all the way. As a result, the script is much better than it was; the design is striking; and the book is a joy to hold (and I hope read!). Holly Porter and her team have achieved this with a combination of efficiency, flair and friendliness. I am already advising friends who are thinking of going down the Amazon path or any of the other ones who promise much and, from what I hear, deliver not very much, think again!

May 27, 2024
Unprompted review
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Reply from Troubador Publishing

Thank you for leaving this fantastic review. We hear a lot of authors who have had a bad experience with looking to attract a literary agent or have had a bad experience with other publishers, so we're really pleased that we could give you a good experience publishing your book. We are so pleased you enjoyed working with the Troubador team as much as we did working with you!

Rated 5 out of 5 stars

A wonderful experience self-publishing for a first-time author

I've had such a wonderful experience working with Troubador Publishing! Each and every person I've communicated with over the course of producing/publishing my book, has been an amazing professional, always ready to help and answer questions. I can honestly say that the team makes the process as stress-free as possible, it's just been great fun and I'd definitely advise any author looking to self-publish, to consider Troubador! They have met AND exceeded my expectations.

May 23, 2024
Unprompted review
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Reply from Troubador Publishing

Hi Ellie, and thank you so much for leaving this review. We know that publishing a book can be a stressful undertaking and we're really pleased to hear that we've removed as much of that stress as possible.

Rated 4 out of 5 stars

Helpful and professional staff

Helpful and professional staff

May 24, 2024
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Reply from Troubador Publishing

Hi Sarah! Thanks so much for leaving this review! We're pleased that you enjoyed working with the team.

Rated 5 out of 5 stars

My Troubador "Story"

As a first time author, I have found at every stage of the book production process the Troubador mantra is – Tell us exactly what you want. That’s what we’re here for. Troubador cultivates a relationship which is person-centred, author-centred, which engenders a growing confidence that this is truly “my book.” Each stage is explained in advance by a Production Controller who has personal oversight and liaises with the author. My numerous email queries received “same day” response, and next working day, or if needed, phoned me. The design team produced a stunning cover design which involved an original solution to a problem which they had never done before. Transition to different production teams has been seamless, faultless. From January 2024 my publication date will be 28th August. Troubador commitment to the author is outstanding. I wholeheartedly recommend Troubadour to any aspiring author.

April 26, 2024
Unprompted review
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Reply from Troubador Publishing

Thanks so much so such a lovely review, John. The team has loved working with you on your latest project.

Rated 5 out of 5 stars

Troubador's multifunctional team approach

Publishing a book with Troubador has been a good experience. I have previously published books in the USA and Canada with different publishers as well as authoring, managing and publishing over 15 prospectuses during my professional career. My book, How Great Thinkers transformed our Ideas, concerns the History of Ideas and Science with over 1000 footnotes, an 1100 entry index, over 26 colour plates and over 10 diagrams – a complex challenging job for a publisher. Be that as it may Troubador managed these challenges seamlessly and professionally with good support along the way. This understates the effort as some severe challenges were met with a cool ‘can do’ approach to fix each problem. I was particularly impressed with the multifunctional team approach which synchronizes the publishing process. To take one aspect, Troubador strongly support the important marketing function. (Other companies provide only light ‘tick the box’ services such as including your book in wholesale catalogues.) Troubador’s facility to arrange sales representation bolsters this support. For example, they provide marketing lectures and your own allocated marketing manager. I think it was great that, at the end of one marketing lecture, the Troubador authors said to each other ‘ good bye and good luck’ (!) to solidify a type of de facto ‘Troubador Community of Authors’. I also see the Troubador ‘partnership publishing’ model as an incentive for success because if they contribute to your success they share in that success. Overall Troubador have been reliable, supportive and friendly in providing a professional service.

April 18, 2024
Unprompted review
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Reply from Troubador Publishing

Thanks for such a detailed and amazing review! We really appreciate you taking the time to leave it and are thrilled that you loved working with us so much!

Rated 5 out of 5 stars

Troubador offer a comprehensive service…

Troubador offer a comprehensive service to take an author's manuscript from draft through to a fully published book. The process was explained clearly throughout, with detailed printed material to accompany the helpful staff. Self-publishing can feel a daunting task, but Troubador made the whole experience painless - I highly recommend them!

April 15, 2024
Unprompted review
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Reply from Troubador Publishing

Thanks for such a lovely review, Neil. We really appreciate it.

Rated 5 out of 5 stars

Troubador first time customer

For me I found the whole experience of publishing my work with troubador straightforward and hassle free. They help you every step of the way. And for me lacking the knowledge or the time, they supply a great service in every aspect of the publishing process. Whenever l have dealt with any of the staff they have been polite and helpful.

March 30, 2024
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Reply from Troubador Publishing

Hi Brian. Thanks so much for your lovely review. We're so pleased we helped you publish your book with minimum hassle and with the support that you were looking for.

Rated 5 out of 5 stars

As a 'first time' author

As a 'first time' author, taking my work from a draft form and recycling it into a novel has been an amazing ride. Troubador took me through a labyrinth of steps - all choreographed by Beth Archer, for whom I am indebted too. I never envisioned the hard part - not in the writing - the first go, but everything that followed. I would have been lost. Beth and the Troubador Team held my hand, and put up with my own eccentricities, not least the multiple emails - in which I would suddenly think of something in the middle of my night - and make a change or modification to an edit. I swore to myself on many occasions - on just why I need to go through such an exacting process as a copy edit and final proofread - only to be wonderfully surprised at the quality of the contribution. And now - with novel in hand - I could not be more pleased. I am now working on my second novel - and without hesitation will go with Troubador. I should add that I commute between Laos and Thailand. Troubador was so accommodating to the time differences.

March 25, 2024
Unprompted review
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Reply from Troubador Publishing

Thanks so much for such a lovely review, Andrew. Being a first-time author is a daunting prospect, and we're so pleased you felt as though we helped guide you through the publication process sufficiently.

Rated 5 out of 5 stars

Outstanding service from a team that cares. Unrivalled in its field! with Troubador Publishing has…

Working with Troubador Publishing has been one of the best decisions I have ever made in my professional life. From the very first email and phone call to the book’s production and distribution, the staff have been extremely competent, polite, positive and unerring in their dedication to the project.
Not only is the customer-care exemplary, but also the quality of the work at each stage has been outstanding.
Troubador is a professional and reliable partner; a company without equal in self-publishing.
I highly recommend Troubador.

March 22, 2024
Unprompted review
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Reply from Troubador Publishing

Hi Mark. Wow, what a lovely review! Customer care and quality are the two cornerstones of how we want to help authors publish their books, so we're so pleased you felt looked after.

Rated 5 out of 5 stars

Brilliant website design

As part of the agreement for publishing my book Troubadour set up my website (robertkeable.co.uk) which has proved a huge success and played a major role in developing my lecturing career to go alongside my writing.

March 31, 2023
Unprompted review
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Reply from Troubador Publishing

Hi Robert. We also loved your finished website and were so pleased to work with you to bring it to life!

Rated 5 out of 5 stars

A First Time Author

It's taken several years, with interludes, to meet an ambition of mine, to write a book, a fictional story, based on factual events.
I was a novice at the outset and still remain utterly transfixed with the different facets of publishing, it's a complicated world. I was rather like a rabbit coming out his dark burrow for the first time and being confronted with the outside world.
The help and guidance provided by everyone at Troubador Publishing has been first rate, patient, professional, approachable and empathetic.

March 15, 2024
Unprompted review
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Reply from Troubador Publishing

Thanks for this lovely review, Will. It is always an amazing thing for us to be able to help a notice author achieve their publishing goals and help them navigate the complicated nature of publishing a book. We're so pleased you enjoyed working with us!

Rated 5 out of 5 stars

I published my story Misguided…

I published my story Misguided Attraction with Troubador and really enjoyed the experience. They kept me up to date, were very friendly and helpful.

October 5, 2023
Unprompted review
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Reply from Troubador Publishing

Thanks very much for taking the time to leave this review, Mike. We're really pleased that you enjoyed working with us.

Rated 5 out of 5 stars

I was pretty much a bundle of anxiety…

I was pretty much a bundle of anxiety about self publishing. I thought it would be complicated and expensive. I’m not very tech savvy, and I was worried about my role in the process…
Troubadour were fantastic. I could speak to the friendly staff whenever worries raised their stressful heads. No problem was too small. It wasn’t complicated, it was easy. It wasn’t expensive. There were no hidden costs, and I was clearly told what I was paying for at every stage.
I’ll be publishing my second book with Troubadour. Thank you.

October 1, 2023
Unprompted review
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Reply from Troubador Publishing

Hi Jill. Thanks so much for leaving this review. We're so pleased that the team helped guide you through the publishing process and that you felt like it was both easy and enjoyable for you. We're looking forward to working with you again in the future.

Rated 5 out of 5 stars

Got the best service ever,I am…

Got the best service ever,I am especially grateful for the way everything was handled. writing my second book and I cannot wait to use them again, Thank you Troubador publishing.

March 7, 2024
Unprompted review
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Reply from Troubador Publishing

Thanks a lot for your fab review, Courtney!

Rated 5 out of 5 stars

Troubador: A self-publishing house with values

Troubador have helped me at every stage of becoming a published author. They provided copy editing, helping me get my designs to work, producing a beautiful looking book that I can be proud of, as well providing help with the marketing and promotion. Everyone I've worked with, Holly, Jonathan, Sophie and Andrea have been professional, helpful and it always felt like they were/are in my corner. I highly recommend Troubador to budding authors.

March 5, 2024
Unprompted review
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Reply from Troubador Publishing

Hi Jennie. Thanks a lot for taking the time to leave this review. The team really enjoyed working with you to and helping you get your book through the publication process was a pleasure!

Rated 5 out of 5 stars

An enjoyable experience for a new author

Troubador Publishing assisted with my self publishing journey from start to finish, making it an enjoyable and exciting experience for a first timer. I would 100% recommend them.

March 5, 2024
Unprompted review
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Reply from Troubador Publishing

Hi Emma, and thanks so much for taking the time to leave this fab review. Publishing your first book can be scary, so we're pleased we helped you enjoy it!

Rated 5 out of 5 stars

Seamless self-publishing process

I wanted to take the time to acknowledge everyone’s strong skill set and professionalism, which resulted in a seamless and extremely positive experience.

We are delighted with the printed and e-book versions of the book and how they look and feel.

I’ll make sure I recommend you to anyone I know looking to self-publish – a real-added value and you feel truly supported throughout.

February 23, 2024
Unprompted review
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Reply from Troubador Publishing

Thanks so much for taking the time to leave this review, Marie. We're so pleased you enjoyed the publishing experience you had working with us. Congratulations on your publication.

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