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Truck Led Design Reviews 81

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TrustScore 4 out of 5

3.8

Truck Accessories Store
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Rated 2 out of 5 stars

Unfortunately the product that arrived, although correctly described as Dark Grey and box ticked Dark Grey is more of a "light grey colour" ? The picture on the website perfectly matches what I needed... See more

Company replied

Rated 5 out of 5 stars

Ordered it online very easy to navigate to find the right product If you’re buying one of these for a new GEN Scania, it is so easy to fit just plug and play did not use the dimmer as I use the built... See more

Rated 5 out of 5 stars

Great communication, good quality and if it was possible l would give 10 stars. Highly recommended seller and l will for sure shop here again : )

Rated 4 out of 5 stars

Hi ... the product i ordered wasn't the one that arrived ... when I sent email to inform the vendor I didnt receive an answer but I managed to sort out the problem and make the product work in a diffe... See more

Company details

  1. Truck Accessories Store
  2. Truck Parts Supplier

Written by the company

The #1 Leading Online Supplier for LED Truck Lighting

Contact info

3.8

Great

TrustScore 4 out of 5

81 reviews

5-star
4-star
3-star
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1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Hi ..

Hi ... the product i ordered wasn't the one that arrived ... when I sent email to inform the vendor I didnt receive an answer but I managed to sort out the problem and make the product work in a different way

November 24, 2025
Rated 1 out of 5 stars

Terrible Customer Service

Terrible Customer Service. I ordered an item on 30/10/2025. I have emailed twice about it and wrote to this company on Facebook and no reply from them. It’s very disappointing. And now they have their website taken down. A small bit of communication would be nice.

October 30, 2025
Rated 1 out of 5 stars

Have received the part after weeks of…

Have received the part after weeks of waiting now I have received an invoice for £42.50 for shipping . They must be joking . It took over 12 weeks for delivery If they expect me to pay the carrier I don’t call them a trust worthy company

November 4, 2025
Unprompted review
Rated 2 out of 5 stars

Good product but wrong colour to web image

Unfortunately the product that arrived, although correctly described as Dark Grey and box ticked Dark Grey is more of a "light grey colour" ? The picture on the website perfectly matches what I needed but the actual product is too light in colour :(

September 22, 2025
Truck Led Design logo

Reply from Truck Led Design

Hi there,
Thank you for your feedback! We're sorry to hear about the colour issue. Could you please email us a picture of the product you received at info@truck-led-design.com ?
We’d like to check if the wrong colour option was shipped so we can sort it out for you as quickly as possible.

Rated 3 out of 5 stars

Still waiting on order it’s about 15…

It’s taken a long time with high demand and shipping has been slow but pretty good with communication.

September 10, 2025
Truck Led Design logo

Reply from Truck Led Design

Hi Ryan, thanks for your patience!
Your order was shipped 10 days ago and is currently on its way to New Zealand. You can track the progress here:

https://parcelsapp.com/en/tracking/CP448594661GR

It took us a little longer to produce and fulfill due to high order volume, and international shipments can take a bit more time to arrive. We truly apologize for the delay and any inconvenience this caused.

You should receive your package within next week.
If you need any help with the mounting or have any other questions, feel free to message us — we’ll be happy to help!

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