TrueCar, Inc. Reviews 1,805

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Should be called “FakeCar”! I was in LA and found an incredibly cheap car through the website. The gave me the address so I could swing by the lot before my appointment the following morning. The car... See more

Rated 2 out of 5 stars

I put my info into truecar and received a list of cars. I bought a different car. Over the next week I got unceasing calles, texts and emails from car dealers in a 100 mile region around me. I coul... See more

Rated 1 out of 5 stars

I specifically choose TrueCar to avoid the hassle of dealing with car salespeople. It is not an online only service, they basically forward you contact information to dealers. I am still receivi... See more

Rated 5 out of 5 stars

Great experience! TrueCar.com provided me one central location to review car features, pictures, CarFax info and pricing information. Each Dealer honored the advertised price, no problems or hagglin... See more

Company details

  1. Online Marketplace
  2. Price Comparison Site
  3. Search Engine Company

About TrueCar, Inc.

Written by the company

TrueCar is a leading automotive digital marketplace that seeks to make car buying and selling easy, transparent and efficient.

From discovery to delivery, consumers can use TrueCar to explore new and used vehicles from an expansive, cross-brand selection of inventory from our vast network of Certified Dealers.

Founded in 2005, TrueCar has built a trusted brand and a strong reputation for providing consumers with useful tools, research, market context and pricing transparency as they embark on their car-buying journey. The Company is bringing more of the purchasing process online by allowing consumers to find a new or used vehicle that is right for them, secure financing, sell or trade-in their current vehicle and complete their purchase with a reputable dealer all from the comfort of their home.

TrueCar powers auto-buying programs for more than 250 leading brands, including Sam's Club, Navy Federal Credit Union and American Express. We partner with our Certified Dealers to help millions of consumers find the right new or used vehicle that meets their needs, delivering a great consumer experience that is personalized and efficient.

Contact info

1.8

Poor

TrustScore 2 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience

Truecar was great Delmon at Planet Mitsubishi in Charlotte NC contacted a few moments after my search for cars. They had the exact car I was looking for . Definitely going to recommend to family and friends

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

It was Simple and Smooth

It was Simple and Smooth, i purchased my Dream Car in less than a week Porsche Panamera Hybrid 2019, Javier at Luxury Motor Cars at Hillside NJ was the Greatest

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

True car as a unique approach in giving…

True car has a unique approach in giving the consumer an outlook with reason towards purchasing a vehicle that makes sense for "YOU" ... Never overdone & always standing by your side with YOUR ultimate decision ... WORKS FOR ME . THNX

July 22, 2022
Unprompted review
Rated 1 out of 5 stars

Don't use true car

Don't use true car. They will give you a written offer that is supposed to be a real offer. When you get to the dealership they will charge you 9,000 over the true car price. And true car will tell you the dealership can charge whatever they want. There written offer that is supposed to be good for 14 days is just a useless lie to get you in the door.

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

Twice used for car & pickup purchase satisfied

The dealers almost always reach out to me even if they do not have the car i am looking for. I have used TrueCar for 2 searches and purchased from dealers who responded from TrueCar.

There was a challenge on my search for my 2017 Ridgeline when Jenkins
Honda (Florida) did not want to honor the TrueCar price and started adding on additional fees. We resolved the situation before I walked away. It was very frustrating and time consuming to say the least.

June 27, 2022
Rated 5 out of 5 stars

Not just "honor our heroes" guff

Not just "honor our heroes" guff. Through partnerships the military veterans incentive is a great little bonus that keeps my car shopping strictly to TrueCar. That alongside no haggle low pricing with dealerships and you've got yourself a winning formula. I actually found my last vehicle 6 years ago on TrueCar!

June 23, 2022

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