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Truefacet 

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Adventure Sports
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Rated 5 out of 5 stars

I almost didn’t pull the trigger because I’ve seen too many overhyped watches online. But when this Rolex showed up, I had to admit I was wrong. The black dial is deeper in person, and the diamonds ar... See more

Rated 1 out of 5 stars

BE CAREFUL THEY SELL FAKES! I strongly caution anyone considering purchasing from this company. My experience involved multiple red flags from the very beginning. I purchased a Bvlgari ring and wa... See more

Rated 1 out of 5 stars

Title: Still waiting on a $2,854 refund – very disappointing experience I paid $2,854 via wire transfer for a bracelet through TrueFacet. After the payment was confirmed, I was later inform... See more

Rated 1 out of 5 stars

These must be fake reviews. Strongly urge you to review the list of complaints that have been filed with Better Business Bereau (BBB), so you can see what a fraudulent company this is. They will def... See more

Company details

  1. Adventure Sports

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Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

something fishy happening here……

something fishy happening here… potentially criminal.

trust your gut and stay away.

+1 star because they did actually refund my money after i cancelled my order. so they’ve at least got going for them.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Exceeded Expectations - give them a chance

I placed an order in mid-November (as a Christmas gift) but the order was significantly delayed (an extra month) due to them receiving the wrong size. Rather than cancel the order and refund my money they bought a brand new item directly from the luxury brand and shipped it to me overnight.

Wife loves the item (and it was expensive)!

January 19, 2023
Unprompted review
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Reply from Truefacet

Thank you very much Rick, much appreciated

Rated 1 out of 5 stars

This company is a sham

This company is a sham! I processed an order online and had an offer accepted I attempted all day with 11 emails and calling 3+ hrs to get a response and no response .
Everyone online needs to stay away from this company

January 2, 2023
Unprompted review
Rated 5 out of 5 stars

Always as Expected

I've purchased multiple items from True Facet over the last few years. They are always exactly as described and arrive in a timely manner. Love them!

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Another Great Purchase

Another great purchase from TrueFacet.com. Received my second order, a Rolex 16200 in mint condition as described. Great service and great prices. Thank you and looking forward to my next purchase.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

One is amazed how helpful and how much…

One is amazed how helpful and how much the staff knows about jewelry. They are patient and you have all the time you want to review the different watches. I personally love their beautiful watches and in the future a lot of my watches will be bought there.

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Truefacet Customer Service = TOP NOTCH!

Bryan, Shawn and the whole Truefacet team did an amazing job with all my purchases! Ive shopped with them multiple times now in the last 60 days. Prices cant be beat and customer service was top notch. If you ever need a new timepiece, dont hesitate to give Shawn or Bryan a call/email. Great group at Truefacet.

Thanks again guys!

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

Good experience

I did buy and sell a few items on TrueFacet website. Their customer service was great. The purchase price and selling fee were reasonable.

July 1, 2022
Unprompted review

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