Truekind bras are the most comfortable and the most supportive of all the wireless bras I have tried (I’ve tried six different brands). My one complaint is how the sides, where the cups and the band... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was very easy to figure out my size and choose a bra. I ordered two for a low price and even got a free panty! The bras arrived very fast, in 3 days. The bras themselves are very comfortable, however, I think maybe a little big for me. I will be exchanging them, and it looks like their exchange process is pretty easy. I do want to buy more once I get the right size.

Reply from truekind.com
This is the best bra I’ve ever bought and worn!! I got the White in size M and it’s perfect!!! Will buy again in more colors!! I luv the price tag too!!

Reply from truekind.com
Seamless service on the website. Great product, fast shipping. I expected my stuff to take longer to arrive but I was pleasantly surprised. I was hesitant to buy a bra online since I'm hard to fit and picky, but I gotta say I'm thrilled with the fit. Will order again!

Reply from truekind.com
I love the bras, they are so comfortable. Got a couple of different styles, one of which didn't have the same fit and was actually too big for me.
Would buy again though!

Reply from truekind.com
Just like any other regular bra not too impressed it's comfortable but no different than any other bras that I have

Reply from truekind.com
I used the size guide provided, but the bra I ordered isn't the right size for me. The cups are too small and I have overflow all around and I will need to send back... very disappointing 😞

Reply from truekind.com
I had placed an order and noticed an error and i was not able to cancel my order so I could reorder my order correctly. I had to talk to an AI bot and got nowhere. Apparently they ship in seconds from when you order according to the bot?
So I had to wait for my order to arrive and then exchange my entire order. Very disappointing not to be able to talk or even chat with a live customer service person.
So waiting now on my exchange and hoping I will love what I got.
The customer service could have been much better.

Reply from truekind.com
True Kind Bras and underwear really are the best quality. They fit perfectly and are soft and comfortable to wear . These are the best bras that I have ever worn . They provide the most support.

Reply from truekind.com
I am not happy with customer service because they didn’t apply my 15% discount to my order. Even though, we emailed back and forth for this issue several times.

Reply from truekind.com
Very easy to shop and the bras were mailed in a timely manner

Reply from truekind.com
Fantastic return/exchange policy! I ordered a M, but ended up needing a S, and the exchange was super-easy and free. They even said I did not need to return the original purchase--that I should donate it or give it to a friend. They make it really easy and effective to find your size and fit this way. I will purchase from them again.

Reply from truekind.com
This is the second bra I've ordered and while it feels great on me, it does have a bulge under my arm you can see it if you wear a tight shirt.

Reply from truekind.com
The feels great and is so soft and smooth. Unfortunately, I think I need to get a bigger size but I will definitely order again soon.

Reply from truekind.com
Absolutely love the items I have purchased!

Reply from truekind.com
The bra was comfortable but has a snag in the material after first use and wash.

Reply from truekind.com
Excellent product and customer service. Highly recommend and love all your products.

Reply from truekind.com
Nothing wrong with items , failure of service due to extreme delay on delivery. Order placed 12/9, shipped out 12/10, delivered 12/30, 20 days in the US. Items not needed anymore at the time of delivery due to delay.
Appreciate store update that they are working on return and refund of order that was delivered with extreme delay. As note: they are working on this for over a week now. Nobody read my messages, I am simply asking for prepaid shipping label multiple times, receive only generic auto response with compete ignorance of my request. Absolutely horrible customer support, I could not believe that simple return when failure to deliver at normally expected time would be that complicated and time consuming, a such waist of my time.
Finally, after 10 days of daily communication with store, they actually provided return shipping label and charged ME $6.00 return fee. It is just ridiculous, it took +20 days for order to be delivered after it was shipped, it arrived too late I didn't need it anymore, communicated about delay multiple times. Then to return it took another 10+ days to get the label and after all complete failure of service and horrible customer service, they made me to pay return fee. Reporting to BBB.

Reply from truekind.com
It took a while to receive my items and customer service was quick to respond and very helpful. The bras are more comfortable, look better under clothes and lift better than my previous bras.

Reply from truekind.com
The website was great to use. The bra is so comfortable and fits like a glove. I am 69 years old and can’t wear wired bras anymore. This is the perfect solution.

Reply from truekind.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.