truekind.com Reviews 1,175

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the product, often highlighting its comfort and quality. They appreciate the supportive nature of the items and find them to be well-made. Reviewers frequently mention that the products exceed their expectations in terms of fit and overall satisfaction. However, some people were dissatisfied with aspects of the order, customer service, and return policy. Issues included difficulties with sizing, leading to the need for exchanges, and some found the return process to be less straightforward than advertised, with concerns about return shipping costs and the functionality of online portals. A few customers also experienced problems with customer service responsiveness and receiving accurate information regarding exchanges.

What people talk about most

Product

Customers generally express satisfaction with the product quality, highlighting comfort and good fit. Many... See more

Quality

People report positive experiences with quality. Many customers praise the products for being well-made,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise quick delivery,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report negative experiences,... See more

Return policy

Reviewers highlight ambiguous aspects of the return policy. While some customers found the return or exchange... See more

Based on these reviews

Rated 4 out of 5 stars

Truekind bras are the most comfortable and the most supportive of all the wireless bras I have tried (I’ve tried six different brands). My one complaint is how the sides, where the cups and the band... See more

Company replied

Rated 4 out of 5 stars

Most comfortable brand of bras I've found. I absolutely need the extenders and am so happy I can buy extras for when I lose them. I'm still inbetween cup sizes as with all bras of various brands. An X... See more

Company replied

Rated 4 out of 5 stars

I really like the bras. This is my 2nd time ordering. Great marketing sending a free panty to try, I am ordering a bundle package. Only suggestion for improvement would be a better tracking system for... See more

Company replied

Rated 4 out of 5 stars

For the first bra I ordered - bra straps were not as comfortable as the advertisement claimed. However, they offered easy and free return and exchanged it for a better more comfortable bra. I feel lik... See more

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Very comfortable and worth trying!

I had to order 2 different sizes to figure out which size would be best for me. Although I had to return the size I first thought would've fit, I found a size larger was very comfortable and worth the trouble.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I Love the comfort and style

My order arrived very quickly and the bra is so comfortable!! I LOVE THAT THERE ARE NO HOOKS IN THE BACK. I will say the band does roll up on me a bit but I also think that is just my body style that causes that. It is still a super comfortable bra and I will most likely order more.

April 16, 2026
Unprompted review
Rated 3 out of 5 stars

Beware of currency conversion while shopping

I have to say that I like the product, it’s well made and comfortable .
That said, I have to mention to be vigilant with the « special offer » or « on sale price ». It’s in US $ first, which turns into Canadian $ while shopping, which is fine. But at the end, the Canadian amount ended up charged in US $. ( 80$ CAN became 80$ US which ends up at a final price of 130$). Plus before checking out, you have to decline multiple offers that can be tricky.

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

Very dishonest company

I placed an order for 2 bras, hated them and returned them. I was not notified that I was being put on a subscription charging me $5 a month to get free shipping on future orders.

Very dishonest company

April 14, 2026
Unprompted review
truekind.com logo

Reply from truekind.com

We’re truly sorry for this, Nancy. That’s definitely not the experience we want for you. We’ve successfully canceled your membership, and we’ve also sent you an email with more details. Please check your inbox or spam folder.

Rated 1 out of 5 stars

Terrible experience terrible product

First of all, I thought I only ordered one bra and I was charged for three and got three. It was a sneaky checkout second of all the bra gives me a Uni boob and these kind of sites. I don’t even know how to return or get my money back. I’m so disappointed in the whole experience if I could give a zero star, I would.

April 8, 2026
Unprompted review
truekind.com logo

Reply from truekind.com

We’re truly sorry for this experience, Michelle. That’s definitely not the experience we want for you. We’ve sent you an email to help you process your return. Please check your inbox or spam folder.

Rated 2 out of 5 stars

Scammy upgrades

Scammy upgrades, lies about exchanges and sales.

April 9, 2026
Unprompted review
truekind.com logo

Reply from truekind.com

We're sorry you feel this way, Meghan. That’s definitely not the experience we want for you. We’ve reviewed your order and sent you an email to help resolve your concerns. Please check your inbox or spam folder.

Rated 5 out of 5 stars

I love the truekind bras and undies

I love the truekind bras and undies. They’re breathable and extremely comfortable. The bras fit perfectly and are great to wear everyday for long hours. The undies are seamless so they’re perfect for daily wear. I love the different colors and patterns they offer.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Customer Service Cannot be Trusted

I ordered the wrong sizes (100% my fault). I quickly began the exchange process. That was March 13. Since then Ive been given false information, excuses of delays from shippers (no, its because they didn't even START my exchange until I threatened to dispute the charge with my credit card company), and outright lied to about tl2hat I could expect (told 24 to 48 hours 6 days before the threat). Haven't even tried the bras, but I will NEVER work with this company again because of their incredible dishonesty in how their customer service and exchange program works.

April 6, 2026
Unprompted review
truekind.com logo

Reply from truekind.com

We’re really sorry to hear about your experience and understand how disappointing this must have been. The reason we’re asking for your details is because we truly want to help and check what happened with your exchange. If you still need assistance, please feel free to send us a message so we can take a closer look and support you further.

Rated 3 out of 5 stars

On the fence.

I have no complaints about the ordering process, notifications and delivery. I am still trying to decide if I like the product.

I ordered 3. Same model but different sizes as I am between large and xl. The bands and straps
are comfortable. My complaint is that over the course of an hour of regular activity, both breasts have merged into a single shelf. There is no cleavage. Of the 4 different brands trialed, this is the brand Iike most, but I am still unsure if I will keep them.

April 4, 2026
Unprompted review
truekind.com logo

Reply from truekind.com

We’re really sorry about that, Stefanie. We get how disappointing this feels. Please DM us so we can help you find a better fit.

Rated 3 out of 5 stars

Beware. Reoccurring Charges!

Update 4/13/26 I am happy to report all my reoccurring charges were refunded.

Bra was ok. However, I have received reoccurring charges for a membership! For buying a bra!! I tried to go through them and login to cancel but unable to easily. Disputed charges twice and my card is finally going to contact their bank to get it cancelled .

I am happy to report that they refunded

November 5, 2025
Unprompted review
truekind.com logo

Reply from truekind.com

We’re sorry to hear about your experience and understand how concerning those charges must have been. We’d like to let you know that a refund has already been processed, and all the details have been sent to your email.

Rated 1 out of 5 stars

True kind review

Received bra in acceptable timeframe, was excited to try it …. Put it on and it was supportive; but it was so itchy, I couldn’t stand it. I was hoping the inside of the bra was made out of a soft cotton. I think what is making it itch is the way the cup is sewn into the bra (?) I don’t think washing it is going to help, but I’m going to give it a try anyway.

April 4, 2026
Unprompted review
truekind.com logo

Reply from truekind.com

Thank you for sharing your experience, we’re sorry to hear the bra didn’t feel as comfortable as expected. The reason we ask for your details is because we’d really like to help and see what we can do to assist you further. If you still need support, please feel free to send us a message anytime.

Rated 4 out of 5 stars

The original order that I placed was…

The original order that I placed was lost in transit. It was difficult to get a response back from a real person. I finally received an email with choices of next steps. I chose to have my order reprocessed due to really loving the one Truekind bra that I had. I did receive the reprocessed order within a couple of weeks. It was not an easy process, but I do love the product.

April 6, 2026
Unprompted review
Rated 3 out of 5 stars

The lift isn't great...

Fortunately, I received my package in a timely manner. I bought the "Everyday Comfort Jelly Bra". This bra is very comfortable, which I love...I just wish it lifted the girls more. I am a 38DD and I bought the XL. It fit everything; fit my bust, my underbust, my torso, and my shoulders; it just left me very saggy. Comfortable! But not lifting enough. I will only be able to wear this while lounging.

April 1, 2026
Unprompted review
truekind.com logo

Reply from truekind.com

We’re so sorry to hear this, Evonne. We know how disappointing this is. Please send us a DM so we can help you find a better fit.

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