truekind.com Reviews 1,175

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the product, often highlighting its comfort and quality. They appreciate the supportive nature of the items and find them to be well-made. Reviewers frequently mention that the products exceed their expectations in terms of fit and overall satisfaction. However, some people were dissatisfied with aspects of the order, customer service, and return policy. Issues included difficulties with sizing, leading to the need for exchanges, and some found the return process to be less straightforward than advertised, with concerns about return shipping costs and the functionality of online portals. A few customers also experienced problems with customer service responsiveness and receiving accurate information regarding exchanges.

What people talk about most

Product

Customers generally express satisfaction with the product quality, highlighting comfort and good fit. Many... See more

Quality

People report positive experiences with quality. Many customers praise the products for being well-made,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise quick delivery,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report negative experiences,... See more

Return policy

Reviewers highlight ambiguous aspects of the return policy. While some customers found the return or exchange... See more

Based on these reviews

Rated 4 out of 5 stars

Truekind bras are the most comfortable and the most supportive of all the wireless bras I have tried (I’ve tried six different brands). My one complaint is how the sides, where the cups and the band... See more

Company replied

Rated 4 out of 5 stars

Most comfortable brand of bras I've found. I absolutely need the extenders and am so happy I can buy extras for when I lose them. I'm still inbetween cup sizes as with all bras of various brands. An X... See more

Company replied

Rated 4 out of 5 stars

I really like the bras. This is my 2nd time ordering. Great marketing sending a free panty to try, I am ordering a bundle package. Only suggestion for improvement would be a better tracking system for... See more

Company replied

Rated 4 out of 5 stars

For the first bra I ordered - bra straps were not as comfortable as the advertisement claimed. However, they offered easy and free return and exchanged it for a better more comfortable bra. I feel lik... See more

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Perfect quality, fit and support!

I was pleasantly surprised to discover that my Truekind Daily Comfort Wireless Shaper Bra delivered on all of its promises for quality and fit! The cup padding is minimal, and my favorite thing is the extra side support that I've been searching for, which means no more lumps and bumps under fitted tee shirts!

I'm so glad that I found this company as we head into spring and summer because this bra will be my new favorite! Love the look, the feel, and the price!

March 18, 2026
Unprompted review
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Reply from truekind.com

Hi Katie, thank you so much for sharing such a detailed review! We’re thrilled to hear the bra delivered on quality, fit, and support, especially that extra side smoothing you’ve been looking for. It means a lot that it’s become your new favorite, and we’re so happy you love the look, feel, and value!

Rated 5 out of 5 stars

I threw away all my other bras

I threw away all my other bras. Truekind gives me all the support I need and looks great. I won’t wear any other.

March 2, 2026
Unprompted review
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Reply from truekind.com

Hi Camie, wow, that means so much to us! We’re thrilled to hear Truekind gives you the support and look you love. Thank you for your amazing support!

Rated 5 out of 5 stars

Best bra ever

The bra I purchased is so comfortable and gives me the best cleavage.

March 19, 2026
Unprompted review
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Reply from truekind.com

Hi Rita, thank you so much for sharing! We’re so glad you’re loving the comfort and the boost it gives. Enjoy every moment wearing it!

Rated 5 out of 5 stars

Repeat purchase

I bought a bra about a year ago. It’s held up better than other wireless brands while still being comfortable. I just returned to purchase two more.

March 17, 2026
Unprompted review
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Reply from truekind.com

Hi Stephanie, thank you so much for coming back and for sharing this! We’re so glad your bra has held up so well while staying comfortable. It means a lot that you chose to purchase more!

Rated 5 out of 5 stars

Best bras that I’ve found

Best bras that I’ve found. The straps can be converted easily. The discount was great too.

March 18, 2026
Unprompted review
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Reply from truekind.com

Hi Elyse, thank you so much for sharing! We’re so glad you’re loving the bras and the convertible straps. And we’re happy you were able to enjoy a great deal too!

Rated 5 out of 5 stars

The bra is ok..I have trouble keeping…

The bra is ok..I have trouble keeping the straps from falling down, but I think that’s me not the bra. The ordering and shipping process was very good. They were delivered very quickly, within 10 days.

March 13, 2026
Unprompted review
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Reply from truekind.com

Hi Janet, thanks so much for sharing! We’re glad ordering and shipping went smoothly and that your items arrived quickly. We understand how straps slipping can be a bit tricky, and we appreciate your feedback.

Rated 5 out of 5 stars

I wasn’t sure about my size

I wasn’t sure about my size so I measured as best I could and went with the 3x. It’s a bit too tight so I did a return for a 4x. They made the whole experience a breeze. Can’t wait for the 4x to arrive. The bra was very well made.

March 18, 2026
Unprompted review
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Reply from truekind.com

Hi Angela, thank you for sharing! We’re glad the return process was smooth and that you found the bra well made. We hope the 4XL is the perfect fit and can’t wait for you to receive it!

Rated 1 out of 5 stars

Bra is not good for support

Bra is not good for support. Very disappointing. Advertising is confusing for discounts. Customer service responds quickly by email but does not resolve issues. Charge for returns. This is a product that must be tried on, so returns are inevitable.

March 16, 2026
Unprompted review
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Reply from truekind.com

Hello Lisa, we’re so sorry for the trouble you’ve experienced. We understand how inconvenient this must be, especially with your return. Please send us a DM so we can review everything and make this right for you.

Rated 4 out of 5 stars

Incredibly comfortable

This is by far one of the most comfortable bras I've ever purchased. Only gave 4 stars because the cut of the bra is a little high. As a woman who wears mostly v necks, it shows on many of them.

March 13, 2026
Unprompted review
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Reply from truekind.com

Hi Sarah, thanks so much for sharing! We’re so glad you’re loving the comfort. We understand how the higher cut can show with v-necks, and we’ll be sure to pass this feedback along to our team. If you’d like, share your order details with us and we can help you find a style that works better for you.

Rated 3 out of 5 stars

I ordered 1 white bra and 1 black

I ordey1 white bra and 1 black. I received 3 black and no return tag as it stated in the package.

March 13, 2026
Unprompted review
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Reply from truekind.com

Hi Nancy, we’re so sorry for the mix-up with your order, especially receiving the wrong items and missing return tags. That’s definitely not the experience we want for you. Please send us a DM so we can get this sorted out for you as quickly as possible.

Rated 5 out of 5 stars

I have a hard time finding a bra that fits band size and cup size at the same time

I have a hard time finding a bra that fits with my band size and cup size combined. I order many bras online that makes promises but most disappoint. I could not believe both the fit and the comfort of this bra! It gives great uplift and support and I will be ordering every color. Highly recommend

March 15, 2026
Unprompted review
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Reply from truekind.com

Hi Alice, thank you so much for sharing this! We know how challenging it can be to find the right fit, so it means a lot to hear that you found both comfort and support with us. We’re so happy you’re loving the uplift and fit, and we can’t wait for you to try more colors. We truly appreciate your recommendation!

Rated 4 out of 5 stars

The bras I got were incredible and I…

The bras I got were incredible and I want more. The one critique is that I did not like how confusing the website got when trying to offer me other products. I just wanted to get what I wanted and get to the checkout.

March 11, 2026
Unprompted review
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Reply from truekind.com

Hi Jennifer, thanks for your feedback! We’re glad you love the bras and want more. We hear you on the website experience and how it can feel overwhelming when you’re just trying to check out. We’ll share this with our team, and if you ever need help placing an order, feel free to reach out to us, we’re here to help.

Rated 5 out of 5 stars

From the time I ordered to the time I…

From the time I ordered to the time I received my bras, was fast and communication was fantastic. Best bra ever.

March 13, 2026
Unprompted review
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Reply from truekind.com

Hi Chris, thank you for sharing! We’re so glad everything arrived quickly and that communication kept you in the loop. Hearing it’s your best bra ever means so much to us!

Rated 5 out of 5 stars

Best Wireless bras!

Ordering was super easy and these are by far the best wireless bras i’ve ever tried.

March 13, 2026
Unprompted review
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Reply from truekind.com

Hi Laurie, thank you so much for sharing! We’re so glad ordering was easy and that you’re loving the wireless bras. It means a lot to us!

Rated 5 out of 5 stars

I love the bras

I love the bras, thank you!

March 15, 2026
Unprompted review
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Reply from truekind.com

Hi Delores, thank you so much for the love! We’re so happy to hear you’re enjoying your bras. We truly appreciate your support.

Rated 4 out of 5 stars

Great product- easy to order…

Ordering was easy once I decided which style bra to purchase. Item arrived in expected time frame & shipping communications were accurate.
Im wearing my wireless support shaping bra for the first time- so far so good! Very soft fabric - comfortable yet very supportive ,giving good shape to the old girls!
No experience with customer support for this purchase. However I have dealt with a previous product return. Their solution was a credit & to keep the product . That was a reasonable solution even though I'll never use the product- bandeau bra- not a good fit for me despite the very convincing ads:(.

March 5, 2026
Unprompted review
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Reply from truekind.com

Hi Melanie, thank you for sharing your experience! We’re so glad ordering was smooth and that you’re enjoying the comfort and support of your new bra. We also appreciate your honest feedback on the bandeau style, it helps us improve and guide others to the right fit. If you ever need help finding a better match, feel free to reach out to us, we’re always here to help.

Rated 2 out of 5 stars

Ordering was fine but trying to figure…

Ordering was fine but trying to figure out the appropriate size was difficult. Order what they recommend and then order a size up. Support of the bra was the same as all the other wireless bras minimal at best. Not for 60plus women.

Company asked for more details. Let’s start with the support of the bra. Breasts kept falling out from below as well as there was no lift and separate support of the bra. Really do not like the uniboob look.

March 12, 2026
Unprompted review
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Reply from truekind.com

We’re really sorry to hear that the fit and support didn’t meet your expectations, especially when it comes to lift and overall comfort. That’s definitely not the experience we want for you. We’ve just sent you an email so we can take a closer look and help find a better solution for you. Please check your inbox (and spam folder, just in case), and we’ll take it from there!

Rated 2 out of 5 stars

Uncomfortable

I have the appropriate shape that is advertised for needing the wireless shaping bras. I really, really wanted to like this product but I am sorry to report that I I take off my truekind bra half way through the say and switch to another. They itch and rub my skin more than any other bra I have ever warn. Do they make the girls look nice? Sure. If the price I am willing to pay is being itchy and uncomfortable.

January 21, 2026
Unprompted review
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Reply from truekind.com

Hi Aurelia, we’re so sorry to hear about your experience, especially with the discomfort and itching you described. That’s definitely not what we want for you. Please send us a DM so we can look into this and help resolve it for you as quickly as possible.

Rated 4 out of 5 stars

Love the product but received the wrong color.

I have purchased before and love the product! The comfortable fit and smooth lines are amazing! My issue is that my last order was a 3 pack bundle. I requested 1 white and 2 chai. Instead I received 3 chai. Was really needing the 1 white. The web site doesn’t make it clear how to actually speak to someone to resolve this issue.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

The company sent my package to the…

The company sent my package to the wwrong address. On my order page my address is correct. The delivery service took pictures of my delivery to wrong address. On the label that Truekind generated they typed the wrong direction(e,w,s
or n). The address they generated doesn't even exist. So delivery service delivered to similar address but not mine. Trying to contact customer service is a total exercise in futility. There is just an AI generated crap response! Do yourself a favor and do not purchase from this company.

March 9, 2026
Unprompted review
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Reply from truekind.com

Hi Chris, we’re truly sorry this was your experience. This is definitely not the experience we want for you. We're here to make this right. Please send us a DM so we can look into this further swiftly.

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