True Lumens™ Reviews 42

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I purchased several hundred dollars worth of items from them. The original date of getting the items has passed while the items have not even shipped. There is no customer service phone number and the... See more

Rated 5 out of 5 stars

I bought four solar-powered fixtures for dusk-to-dawn use as step lights. Delivery was timely as was tech support’s response to my questions. It has been cloudy ever since I received the fixtures so... See more

Rated 5 out of 5 stars

Hello - we have ordered the Pro-Line Bollard Lights twice as we have really enjoyed them. A set we "recently" ordered stopped working and True Lumens was kind enough to send a new set. Unfortunately t... See more

Rated 5 out of 5 stars

Lights work great on the 100lm all night + motion detection. Now that we have sunny days and shorter nights. We set them to just motion detection during winter. Kind of expected that especially when... See more

Company details

  1. Lighting Manufacturer

Written by the company

Innovative Lighting Solutions


Contact info

3.9

Great

TrustScore 4 out of 5

42 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent experience

Very happy with our purchase of solar lights for our steps. They are just bright enough to show our way, but not so bright as to be distracting.

June 14, 2021
Unprompted review
True Lumens™ logo

Reply from True Lumens™

That's awesome, so glad to hear that our products are serving your needs as intended.
We greatly appreciate both your business and feedback 🙏

Rated 5 out of 5 stars

I bought 2 of their lumenbrite solar…

I bought 2 of their lumenbrite solar led lights last year. Been very satisfied, but last month one of them died on me. I got in touch with their customer service and without question, they sent me a new one. That is fantastic customer service on a great product.

June 9, 2021
Unprompted review
True Lumens™ logo

Reply from True Lumens™

Hi Bradley,
We greatly appreciate both your business and feedback, glad to hear that everything worked out to your satisfaction! 😊

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