Trueplayer Reviews 

I have no idea what this website is and why I gave my details online at the time was because I was looking to get a parking app downloaded to acquire a parking permit time ., and while I now know this was an advert - at the time at the parking ticket machine I was under the impression that this site was a direct link to the parking company .. so I contacted the company earlier today and explained that I didn’t sign up to this subscription. And to cancel it immediately ., which they did ( thanks ) and I also wanted a refund of the amount taken from my account ( the company used the card details I gave to what I thought was the parking ticket company ) so I was not happy at all about this .. but to be fair to them I got a very good reply from company manager saying I would be refunded in full and apologised for any inconvenience caused ., so thank you very much i reality appreciate it .. 👍👍 henceforth i shall be contacting the parking company advertising their app to download on their ticket dispenser machine .. what happened ., and I say to anyone else to be very careful about downloading an app called PARKRIGHT .. it doesn’t exist as far as I can see !! But I am greatful to the manager of the other company for fixing this matter ., kudos 👍

Quick acknowledgement and response to my concern

That was a pleasure to know that i've got responce back in only one day. I was completely impressed with their professionalism and customer service.
Thank you very much to emily who handled my situation gracefully.

Marc was very helpful, he is the best and helped me a lot.

Scam website. Charges and then asks for 5 star reviews to reverse charges.

Alero is in touch and helping to resolve the issue.

This site is very good and reliable

Trueplayer is a scam.
I was trying to register for Uber and was tricked by them into subscribing for a games website. They refuse to refund my money unless a write a positive review first. This incentive is against Trustpilot's policy

Sham don't trust them. Be careful I was duped when paying airport drop off parking. Take care not click an artificial link icon when paying for your parking.

These people are crooks. I was scammed while trying to pay by phone for parking.
Don't believe the good reviews. They are written in broken English and obviously posted by criminals themselves

Edith contacted me.

How quickly they responded to my request.

I didn’t find customer service very helpful

A gentle person instantely helped me with a problem with a strange membership
The whole proces to cancel and to be refunded lasted just a few minutes
Thanks again for the support

I would like to provide feedback in regards to a customer support officer for True Player escalations reaching out to me after I submitted an enquiry.

The operative has been very polite, conscientious and very patient with me.

True player have been easy to deal with in response to enquiries.

Thank you ☺️

My top-up account was automaticaly converted into a VIP top-up which i don't needed. As a commercial gesture i did get a full refund which makes me very satisfying. Thanks for this gesture.
The contact which i had with the customer service was also very friendly.