I rang the office today and spoke to Mathew scorer who went through everything with me and sorted everything out for me. his manner was excellent professional and polite. Mathew is a credit to true po... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Finance especially pension talks leave me in a muddle. Rebecca was great. She was helpful, concise and made me feel more in control about my situation. I would heartedly recommend True Potential to an... See more
Company replied
Phoned TP today needing help with some forms. Natasha guided us through them, such a pleasant experience to a very puzzling way to supply information. Thank you Natasha for taking your time today, you... See more
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Staff member rang soon after online request. Angel took time to explain in an easy to understand way what details and questions she needed from me. She answered all my queries professionally and in a... See more
Company replied
Company details
- Financial Consultant
- Financial Institution
- Investment Company
- Investment Service
- Pension Fund
- Retirement Scheme Provider
About True Potential
Written by the company
With over 500,000 clients, £30 billion of assets on the platform and a decade of success, we’re experts in helping people reach their financial goals. Whether it’s planning for retirement, investing for growth or simply taking control of your finances, we’ve got the expertise to help.
The True Potential approach aims to help you do more with your money by providing expert financial advice (True Potential Wealth Management), innovative investments (True Potential Investments), dedicated support, and award-winning technology.
Once we’ve set up your personal financial plan, you can track every aspect of it by app and online. If you ever want to make a change, add some money or make a withdrawal, it’s only a few taps away. Plus, whenever you have a question our friendly Relationship Management Team are here for you.
If you’d like to find out if our service is right for you and how we can help you do more with your money, please get in touch. There’s no obligation and our friendly team will talk you through your options.
With investing, your capital is at risk. Investments can fluctuate in value and you may get back less than you invest.
True Potential Wealth Management LLP is authorised and regulated by the Financial Conduct Authority, FRN 529810. www.fca.org.uk
True Potential Investments LLP is authorised and regulated by the Financial Conduct Authority, FRN 527444. www.fca.org.uk Registered in England and Wales No OC356027
How we offer you more.
Written by the company
- Expert financial advice.
- Long-term goals are unique to you, which is why we’ll design a financial plan that’s personalised for your circumstances and aspirations. Our highly qualified financial advisers take a holistic approach to creating, supporting and reviewing your plan.
- Access to innovative investments.
- We understand that you want two things from your investments, to maximise your returns within your chosen risk profile and reduce the risk of volatility. Our chosen investment solution, the True Potential Portfolios, aim to achieve both these goals whilst driving down costs.
- Dedicated video, phone and email support.
- When it comes to finances, having someone to talk to is essential. Our friendly customer care team are on hand to answer any questions you may have – whether it’s about your financial plan, your account, or money in general.
- Award-winning technology.
- As part of our service, you have 24/7 access to your whole financial plan with our mobile app and desktop site. This unrivalled view of financial life puts you in control and empowers you to do more with your money.
Contact info
Gateway West, Newburn Riverside, NE15 8NX, Newastle upon Tyne, United Kingdom
- 0191 625 0350
- contact@truepotential.co.uk
- truepotential.co.uk
Reach your true potential.
4.9
Excellent
21K reviews
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Emily was very helpful part of the team…
Emily was very helpful part of the team at true potential
May 5, 2026
Unprompted review
Reply from True Potential
Hi Ian, we are glad to hear about the help you received from Emily.
Pension transfer request…
Staff member rang soon after online request. Angel took time to explain in an easy to understand way what details and questions she needed from me. She answered all my queries professionally and in a very friendly manner.
May 5, 2026
Reply from True Potential
Hi Susan, we're pleased to hear about the help you received from Angel. Thank you for taking the time to leave a review.
I spoke to Maddy at length today
I spoke to Maddy at length today. She was very patient, and professional. She listened to my questions and clearly dealt with my queries.
She was very polite and knowledgeable. Nothing was too much trouble for her.
Maddy was a real pleasure to deal with
May 5, 2026
Unprompted review
Reply from True Potential
Hi Luis, thank you for taking the time to let us know about your experience. We're pleased to hear about the help that you received from Maddy.
Efficient and understanding
Jazmin Allen was knowledgeable, patient and understanding and sorted all my queries out quickly and efficiently.
A credit to true Potential.
May 5, 2026
Unprompted review
Reply from True Potential
Hi, we're pleased to hear about the help you received from Jazmin. Thank you for taking the time to leave a review.
When I needed some advice Tom was very…
When I needed some advice Tom was very professional and helpful.
May 5, 2026
Unprompted review
Reply from True Potential
Hi Christopher, we're delighted to hear about the help you received from Tom. Thank you for leaving a review.
Good Clear Service. Corey called me to go over some details…
Corey called me to go over some details of my recent survey and kindly arranged extra help with another matter regarding my financial situation.
May 5, 2026
Reply from True Potential
Hi Edmund, we are delighted to hear about the help you received from Corey.
I telephoned this morning to ask about…
I telephoned this morning to ask about withdrawing some money from my Isa and the person on the phone (Alfie) was really helpful and made the transaction a lot easier for me. I'm not very good with online things but Alfie was very patient and made the experience a lot less scary.
May 5, 2026
Reply from True Potential
Hi Joyce, thank you for taking the time to share your experience with us. We're delighted to hear about the help that you received from Alfie.
Very helpful Advisor
The Advisor I spoke to was Kalil he was very helpful and answered my questions fully a very pleasant Gentleman to deal with.
May 5, 2026
Unprompted review
Reply from True Potential
Hi, we're pleased to hear about the help you received from Kalil. Thank you for taking the time to leave a review.
Very helpful with my question and was…
Very helpful with my question and was talk through the steps needed to👍 help me out with the steps needed to get me sorted
May 5, 2026
Unprompted review
Reply from True Potential
Hi Matthew, thank you for taking the time to let us know about your experience. We appreciate your feedback.
Request for help using website
The live chat was quickly initiated and professionally handled by your staff member. Many thanks to Maria.
May 5, 2026
Unprompted review
Reply from True Potential
Hi Sandy, we're delighted to hear about the help you received from Maria. Thank you for leaving a review.
Reply from True Potential
Hi Margaret, thank you for taking the time to leave a review.
Great at keeping in touch
May 5, 2026
Reply from True Potential
Hi Kenny, thank you for leaving a review.
ISA transfer process
Clear, friendly and professional review of the process. Thank you very much Angel!
May 5, 2026
Reply from True Potential
Hi Martin, we are pleased to hear about the help you received from Angel.
Both advisers was very helpful with my…
Both advisers was very helpful with my decision and would recommend my family to true potential and i give my advicer 😇 angel a 10 because she was very nice and supportive
May 5, 2026
Reply from True Potential
Hi Anthony, thank you for taking the time to let us know about your experience. We're pleased to hear about the help that you received from Angel.
The extremely patient and knowledgeable…
The extremely patient and knowledgeable person that I spoke to on the phone helped me successfully to complete my transaction.
May 5, 2026
Unprompted review
Reply from True Potential
Hi Daphne, thank you for taking the time to let us know about your positive experience.
Excellent customer service
Maria made rescheduling my appointment easy and straightforward. Her manner was professional and friendly throughout the call.
Thank you Maria.
May 5, 2026
Unprompted review
Reply from True Potential
Hi Mandy, we're delighted to hear about the help you received from Maria. Thank you for leaving a review.
Very helpful guide
Very helpful guide. Lovely manner and completed my request efficiently.
May 5, 2026
Reply from True Potential
Hi Denise, thank you for letting us know about your experience.
Reply from True Potential
Hi, we are glad to hear about the help you received from Jess.
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