Headline: Complete joke—zero buyer protection for faulty items This place is an absolute joke. They offer barely any protection to the buyer while allowing items to be falsely advertised. I bought... See more
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Yet again ripped off on this app I sent for a T-shirt.Got a set of kids wheels for a toy car now.They're saying that they have not got enough information to give me a refund I don't know what more inf... See more
Vintage youre concept is good in all way,except one thing. When a person buy something,this person needs to pick up the package,not that you reward this person by not picking it up. First of all... See more
Item came exactly as described and with the option to return, very good service. Only criticism would be that it 'smelled vintage' - as in its been maybe stored alongside loads of leather jackets... See more
Company details
About True Vintage
Written by the company
About True Vintage
Europe’s leading online vintage retailer store, hailing from the South West of London. Since starting in 2014 we have grown from the ground upwards and are now consistently supplying customers all around the world with the best in branded vintage.
Our business is built on sustainability, with every vintage item we sell prevented from ending up in landfill. On top of that we have projects which see us upcycle damaged items to create unique one-of-one pieces, and we plant a tree every time an order is placed.
Our goal is to continue getting bigger and better. From increasing the selection of vintage items to building out our own brand of products. We want to be your first thought when it comes to upgrading your wardrobe.
Contact info
London, United Kingdom
- info@truevintage.com
- truevintage.com
2.1
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Brilliant and quick delivery
January 23, 2022
Can't choose zero?
Can't choose zero?? Second time I've bought something that's then magically unavailable. Leave a phone number so they can contact you but they don't bother. They just tell you "it happens". Don't waste your time, use GarmShack or Gully Garms.
January 23, 2022
Reply from True Vintage
Hi,
Thanks for your recent purchase from True Vintage.
We are sorry to hear you have experienced some issues with your recent order. Our customer service team will reach out to you directly to resolve this issue.
Many thanks,
The True Vintage Team
Best vintage shops on the globe!
One of the best vintage clothing platforms on the globe! The best varsity of old and new classics. Customer service is top notch. Thank you Sam for being courteous and knowledgeable about shipping. I live in the California and my goods shipped from Europe. They got here pretty quick.
January 21, 2022
Unprompted review
Excellent service with speedy delivery
Excellent service with speedy delivery. Product was perfect , daughter loved it!
January 18, 2022
Fantastic quality
Fantastic quality, arrived really quick with accurate updates, would absolutely order again
January 17, 2022
Very quick service and delivery
January 17, 2022
Great quality item and and fast…
Great quality item and and fast delivery, I had to exchange the item as I ordered too small, process was fast, easy and was updated with every step
January 17, 2022
Brilliant service
Brilliant service, item arrived perfectly with very quick delivery!
January 15, 2022
Quick and easy
January 15, 2022
Clearpay does what it says”4 quarter…
Clearpay does what it says”4 quarter payments”I brought a N face puffer coat for my daughter at a good price,it’s winter in uk & know my daughter is warm going to college every day.Clearpay has helped me out by paying in quarter payments.thanks Clearpay 👍
January 14, 2022
Superb jacket but was a tissue in…
Superb jacket but was a tissue in pocket when arrived :(
January 13, 2022
First order and very pleased
First order and very pleased. Good quality and hardly used - pictures on website accurate. Good delivery.
January 12, 2022
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