TruHeight Reviews 92

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the product and its quality, often noting that their children enjoy the taste and are willing to take the supplements. Many find the ordering process straightforward and are pleased with the quick shipping. However, some people were dissatisfied with aspects of the order and delivery service, with issues such as incorrect items being sent or packages arriving damaged. Additionally, some reviewers expressed frustration with the subscription service, mentioning unexpected charges or difficulty in managing their subscriptions.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the taste and texture,... See more

Order

Clients share ambiguous opinions on order experiences. While some reviewers report positive experiences with... See more

Quality

People report positive experiences with quality. Many customers appreciate the high-quality ingredients, with... See more

Delivery service

Consumers find delivery service to be ambiguous. Many customers praise quick shipping, with some orders... See more

Subscription

Users describe ambiguous interactions with subscription services. Many customers report issues with unwanted... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am giving it a four star now because my son just started taking the protein and there are no absolute results thus far. But he likes the vanilla and makes he banana and strawberry smoothie. I even t... See more

Company replied

Rated 4 out of 5 stars

So far so good my oldest loves it, and my 5-year-old has been trying the shake and vitamins, we will most likely get him a bundle as well!

Company replied

Rated 4 out of 5 stars

Bought these for my Grandson and he wasn’t too happy about it being watermelon flavored. He is a super picky eater so we are hoping that this will help him get the nutrients he needs. Product provided... See more

Company replied

Rated 4 out of 5 stars

I ordered gummies for my son; they were super chalky and my son refused to eat them. While I was trying to figure out what to do about it, the company sent me an e-mail asking about my satisfaction... See more

Company replied


Company details

Written by the company

TruHeight is a health and wellness brand dedicated to supporting growth and development in children and teens. Our mission is to provide high-quality, science-backed supplements made from natural ingredients to help young individuals reach their full height potential and maintain overall bone health. We focus on safety, efficacy, and transparency, ensuring our products are both effective and trusted by families worldwide. At TruHeight, we are committed to empowering parents and kids with the best possible nutritional solutions for healthy growth.


Contact info

3.7

Average

TrustScore 3.5 out of 5

92 reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing company

Amazing company! Love TruHeight!

November 1, 2024
Unprompted review
TruHeight logo

Reply from TruHeight

Thanks for the love, Quincy! We’re so glad to hear you think TruHeight is amazing! Your support means the world to us, and we’re thrilled to have you as part of our community! Keep shining! 🌟

Rated 5 out of 5 stars

Eyyy

TruHeight is awesome

October 31, 2024
Unprompted review
TruHeight logo

Reply from TruHeight

We love the enthusiasm! 🎉 Thanks for the shoutout— we’re here to support your journey, so if you have any questions or need anything, just let us know! Keep rocking! 💪✨

Rated 5 out of 5 stars

Products are made in the USA and third…

Products are made in the USA and third party tested, their website has great info. Please with our experience

September 5, 2024
Unprompted review
TruHeight logo

Reply from TruHeight

We’re so glad to hear you’re pleased with your experience, Justin! 🌟 Knowing that our products are made in the USA and third-party tested is a big deal to us too! We aim to provide the best info on our website so you can feel confident in what you’re giving to your family. If you have any questions or need more info, we’re here to help! Thanks for being a part of the TruHeight Fam! 🙌✨

Rated 5 out of 5 stars

TruHeight works wonders!

TruHeight is an amazing company, with products that ACTUALLY work! Not only are the products great tasting, they are all-natural, they ship super fast and their customer service is OUTSTANDING! I highly recommend TruHeight!

September 1, 2024
Unprompted review
TruHeight logo

Reply from TruHeight

Thanks for the awesome feedback, Alaiya! 🎉 We’re so glad to hear that you’re having a fantastic experience with TruHeight! It’s wonderful that you love our all-natural, great-tasting products, and we’re thrilled to know that our speedy shipping and stellar customer service have made a difference for you! Your recommendation really makes us smile, and we’re excited to be part of your journey! Here’s to more amazing moments ahead! 🌈✨

Rated 5 out of 5 stars

I had a customer service issue and the…

I had a customer service issue and the team immediately resolved it. Response time was great!

October 16, 2024
Unprompted review
TruHeight logo

Reply from TruHeight

Hi there, Karen! We really appreciate you taking the time to let us know! It’s fantastic to hear that our Customer Service Rockstars were able to help you out right away. ⏱️ We aim for speedy resolutions because we know how important it is to keep things running smoothly for our customers. If there’s anything else you need, don’t hesitate to reach out. We’re always here to help! 😊

Rated 5 out of 5 stars

My kids love it!

My kids love it!

It tastes great and they ask daily for their gummies.

September 26, 2024
Unprompted review
TruHeight logo

Reply from TruHeight

Awesome news, Ioan Hategan! We’re so glad your kids are enjoying our gummies! 😄 It’s fantastic that they’re excited to take them every day. That’s exactly what we aim for—great taste and a boost of nutrition! If you ever have questions or need more flavors, just let us know. Here’s to happy and healthy kids! ✨

Rated 5 out of 5 stars

Awesome experience!!

Awesome experience, customer service team is quick and helpful! My kids love the products!

October 9, 2024
Unprompted review
TruHeight logo

Reply from TruHeight

We’re so glad to hear about your awesome experience, Justin! 🎉 Our Customer Service Rockstars are always here to help, and it’s fantastic that your kids are loving the products! We strive to make everything as easy and enjoyable as possible. If there’s anything else you need or if your kids want to try something new, just let us know! Here’s to more happy moments and healthy vibes! 😊💚

Rated 5 out of 5 stars

Great tasting product and my picky…

Great tasting product and my picky eaters ask for it all the time! Does incredible things for them

October 17, 2024
Unprompted review
TruHeight logo

Reply from TruHeight

We’re so glad to hear your picky eaters love our products, Steve! 🎉 It’s always a win when they’re excited about something that’s good for them. We’re thrilled that you’re seeing incredible results, too! Keep those tasty vibes going! 🍏✨

Rated 1 out of 5 stars

I would not recommend this company at…

I would not recommend this company at all. They are low down in my ranking when it comes down to customer service, there is no consistency and they use marketing very effectively to fool customers who want to help their child grow. If you are desperate don't be fooled by the clever marketing on insta, Facebook etc. Oh, and if you are in UK, be prepared to pay extortionate amounts of money to buy a product that just does not work. I admit was completely fooled.m by them so that's my bad.

May 20, 2024
Unprompted review
TruHeight logo

Reply from TruHeight

Thank you for sharing your feedback, Sav! We’re sorry to hear about your experience, and we want to ensure you feel supported.

We’ve reached out to gather more information so we can assist you further and address your concerns. Your input is valuable to us, and we appreciate the opportunity to help!

Rated 1 out of 5 stars

Poor Customer Service

Poor Customer Service
I kept asking to cancel my order before being shipped and they got back to me so late that now they are asking me to pay a 10% restocking fee and cover all shipping costs.. very poor customer service.

August 16, 2023
Unprompted review
TruHeight logo

Reply from TruHeight

Thank you for sharing your feedback with us, Evie! We're genuinely sorry to hear about the delay you experienced regarding your order cancellation.

We’ve reached out to gather more details so we can assist you directly and ensure we resolve this matter to your satisfaction. Your experience is important to us, and we appreciate the opportunity to make things right!

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