Amazing job start to finish! From Daniel coming out, running through the best options for us and providing an estimate to Brian and his install team who have done a fantastic job and left the garden... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had Trulawn York branch at our house for the past 3 days...Andrew and Ralph were amazing? Turned up on time, extremely friendly, and their attention to detail was fantastic. My garden has been tota... See more
The guys from Trulawn were excellent. Brian, who led the project was an incredible ambassador for the business -great communicator and when he wasn't happy with one section of the lawn; insisted on a... See more
Company replied
We originally had a quote from these guys 2 years ago so we were impressed they the price hadn’t increased since! We were lucky that Trulawn had a few days to fill due to finishing a big job early so... See more
Company replied
Company details
About Trulawn
Written by the company
Trulawn Artificial Grass Installers
Trulawn have been supplying and installing high quality artificial grass nationwide since 2009.
We use the best in materials and methods to make sure your lawn looks great and lasts for many years to come.
All of our grasses are soft and suitable for children and pets to use for everyday play.
With our low maintenance grass you don't have to worry about feed, seed, mud or mowing anymore!Call 01252 819695 for free quote today!
| Soft |
|
| Durable |
|
| Quick Draining |
|
| UV Stabilised |
|
| Child Safe |
|
| Pet Friendly |
|
Contact info
Unit 3 Yaldens Farm , RG27 0PT, Eversley, United Kingdom
- 01252 819695
- sales@trulawn.co.uk
- trulawn.co.uk
4.7
Excellent
446 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trulawn Installation
The complete process, from the site visit and quotation to the installation, was straightforward and professional. The product and service are excellent.
October 9, 2024
Reply from Trulawn
Hi Marc. We're so glad to hear this feedback about your experience. Thank for choosing Trulawn for your transformation, have a great day!
Five star service and grass
From the beginning this company and of course the grass has brilliant . Exceptional service . Communication was excellent. My fitters were polite, extremely respectful of my property. They left everything immaculately tidy and believe me there was loads of digging .
I would not hesitate to recommend this company
October 7, 2024
Reply from Trulawn
Hi Lisa. We're so glad to hear this feedback about your team and the experience you had with Trulawn! Thank you for choosing us for your transformation, we hope you have a great day!
Very professional team
The 4 man team, without exception were helpful knowledgeable and polite as well as carrying out very professional workmanship.
October 7, 2024
Reply from Trulawn
Hello. Thank you for this feedback about your team, we're so glad to hear you found them helpful, knowledgeable, polite and professional. We hope you enjoy your new lawn!
Very nice company lawn looks great no…
Very nice company lawn looks great no issues whatsoever
October 3, 2024
Reply from Trulawn
Hi Maureen. Thanks for your feedback about your experience, we're so glad you're happy with the results of your transformation. Have a great day!
All in all a good job
Installation went well and the lawn looks great. Some minor communication issues with the Skip in my driveway and still finding some bubbly patches under the lawn but have been told that these will settle after a while. All in all a good job though and I am happy with the result. I would recommend Trulawn if you are planning artificial grass.
September 18, 2024
Reply from Trulawn
Hi Rob. Thanks for this feedback about your experience, we'll take that on board for the future. Any questions or queries about your lawn in the future feel free to get in touch and we'll be happy to assist further.
Excellent service from the Quote to the…
Excellent service from the Quote to the grass being laid
Team that carried out the work very tidy excellent workmanship
September 18, 2024
Reply from Trulawn
Hi John. Thanks for this feedback about your experience, we're so glad to hear you were pleased with the service from quote to fitting. Have a great time using your new lawn!
Fantastic
Really knowledgeable team and a very professional service. From the initial visit and quote, to the team who installed the lawn itself, I couldn't be happier.
The actual installation took less than a day, and the aftercare was explained thoroughly. Faultless.
September 18, 2024
Reply from Trulawn
Hi Chris. We're so pleased to hear this feedback about your experience and that you couldn't be happier with the results. Thank you for choosing us for your artificial lawn, we hope you enjoy!
Love my new grass and great workman very polite and tied up after they finished very professional
Very professional lovely workman mason and zee cleaned up after they finished very polite young men would highly recommend them
September 18, 2024
Reply from Trulawn
Hi Karen. We're so glad you hear you'd recommend Trulawn after the experience you had with the team. Thank you for choosing us for your transformation, have a great day!
Reply from Trulawn
Hi Heitor. Thanks for your feedback about your experience. Have a great day!
Ist class job with attention to detail
Ist class job with attention to detail. Everything left clean and ship shape.
September 4, 2024
Reply from Trulawn
Hi there. Thanks for this feedback about your experience, we're so pleased to hear that it's 1st class! We hope you enjoy using your new Trulawn. Have a great day!
Trulawn ( Mason Zee & David )
Trulawn were very professional and turned up on the time which was agreed, all materials were delivered the day before installation, the three chaps that came ( Mason, Zee & David ) were very professional and always ready to answer questions about what they were doing , finished lawn looks so good will recommend Mason Zee and David to our son and daughter in law to have the front garden done.
September 11, 2024
Unprompted review
Reply from Trulawn
Hi Mr Young. We're so glad you are happy with the results of your new lawn and that you found the team professional and friendly. Thank you for choosing Trulawn, have a great day!
Trulawn
Great communication throughout and the installation team were brilliant. They made numerous positive suggestions, did a superb job and left the garden neat and tidy.
August 30, 2024
Reply from Trulawn
Hi Mr Lawler. Thanks for this great feedback about your experience with the team. We're pleased to hear you're happy with the transformation and hope you enjoy your new lawn!
They turned up on time checked with me…
They turned up on time checked with me regarding the job, kept me updated on the progress of the job. When it was finished I walked around with the contractor to check I was happy with the job, when they left the site was clean and tidy
August 19, 2024
Reply from Trulawn
Hi Dave. We're pleased to hear this feedback about your experience and hope you enjoy your new lawn! Thank you for choosing Trulawn for your transformation!
Trulawn York - Amazing Service
Andrew and his team at Trulawn York did some work for us back in July.
We had our old front lawn and a bit of gravel removed, and replaced with artificial grass.
From start to finish the experience was brilliant. Andrew was very helpful in advising us and guiding us through the process. He and his team have done a stunning job, with a very professional and friendly service.
The work was super quick and easy (for us at least!), and the garden was left clean and tidy.
Really glad we chose Trulawn York!
July 18, 2024
Unprompted review
Reply from Trulawn
Hi Glen. We're glad to hear you had such a good experience with Trulawn York and that you're happy with the results. We hope you enjoy your new lawn, have a great day!
Really realistic putting green and…
Really realistic putting green and installers also helped wit some edging
August 14, 2024
Reply from Trulawn
Hi Graham. We're so glad to hear you're happy with the putting green we installed for you. We hope you enjoy using it, and thank you for choosing Trulawn for your project!
This company and Paul
This company and Paul, the Leicester agent for Peterborough, were helpful, professional and reliable throughout the whole procedure, using good quality products and installing them correctly as per the professional guidelines. It is easy to short cut many things, but everything was done to ensure a good lasting installation. They worked hard and the lawn of 70sq. metres, even after 5 months looks like new. Not a cheap installation, but one with a 10 year grass and 2 year workmanship guarantee. Thoroughly recommend Paul and his team.
March 6, 2024
Unprompted review
Reply from Trulawn
Hi Margaret. We're so pleased to hear this feedback about Paul and the team. It's great to know you're happy with your lawn and you found the process professional and reliable. Thank you for choosing Trulawn, have a great day!
BRILLIANT JOB!
The whole process was made simple and we are thoroughly pleased with our new lawn. The team were amazing, professional and a credit to Trulawn. They left the garden looking brand new, and our dog just loves playing on the new surface. Would recommend them 100%!
July 26, 2024
Reply from Trulawn
Hi Manjul. Thanks for this feedback about your experience, we're so glad to hear you and the dog are enjoying the new lawn! Have a great day.
Reply from Trulawn
Hi there. We're so glad to receive this feedback, and hope you have a great time using your new grass.
Good communication,quick and efficient
Good communication,quick and efficient
Very pleased with the transformation
July 16, 2024
Reply from Trulawn
Hi Renton. We're so happy to get this feedback about your experience and the results of your installation. We hope you enjoy your new grass!
Great team
The team who fitted my lawn were fabulous. Nothing was too much trouble, they were polite and cheerful. Also, they were happy to adapt as I changed my mind ! Customer in North London
July 16, 2024
Reply from Trulawn
Hi RT. We're so glad to hear this feedback about your experience with the Trulawn team. We hope you enjoy your new lawn!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.