Trumora Reviews 

54
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Absolutely nothing positive to say.... severe pain to mouth and throat got Absolutely no benifits as described in marketing info... definitely wouldn't recommend this product if say complete scam no r... See more

Rated 1 out of 5 stars

This product is disgusting, the pieces are the texture of a dusty tablet that doesn’t turn into gum it actually leaves your mouth a with tiny stringy bit that I had to spit out. What I received was no... See more

Company replied

Rated 1 out of 5 stars

The peppermint gum is so strong its unpalatable. Do not drink any water to rinse, it only intensifies the burning sensation. Don't believe the "Our Story" on the website. The photo of the founders i... See more

Company replied

Rated 1 out of 5 stars

This company is a scam. I ordered two boxes and arrived almost a month later. Once I received I opened one box and had a horrible allergic reaction and I asked to return 1 box that I had opened ( only... See more

Company replied


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1.8

Poor

TrustScore 2 out of 5

54 reviews

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1.8

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(54)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

This company is a scam

This company is a scam. I ordered two boxes and arrived almost a month later. Once I received I opened one box and had a horrible allergic reaction and I asked to return 1 box that I had opened ( only one piece was taken) and one unopened. They said I’m past 30 days which I’m not according to my shipping tracking but they won’t help me and said they won’t return. THEY advertise 30days no questions asked but have been absolutely terrible and

July 16, 2025
Unprompted review
Trumora logo

Reply from Trumora

We have checked our records and are unable to find any orders under your name or information. To assist you further, please contact our Customer Support team at support@trumora.com with your order details. We’d like to investigate this properly and ensure your concerns are addressed.

Rated 1 out of 5 stars

PAINFUL Within 2 minutes of chewing it caused…

Within 2 minutes of chewing it caused intense pain starting in teeth , travelled to jaw and then ear and then brain on right side where I was chewing. Felt like brain exploding ! Spat it out and thankfully the pain resolved within minutes. Going in the bin. SCAM waste of money !!!! 😡

July 16, 2025
Unprompted review
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Reply from Trumora

We’re very sorry to hear about the pain you experienced. Our product is designed to be safe, but everyone’s sensitivity can vary. We recommend starting with a small amount and seeing how your body reacts.

If you had such a severe reaction, please stop using it and consult a healthcare professional. We would also like to assist you further—please contact us at support@trumora.com so we can address your concerns directly.

Thank you,

Rated 1 out of 5 stars

The only reason Trumora gets 1 star is…

The only reason Trumora gets 1 star is because you can only post by giving them a rating.
It should be ZERO.
The product including packaging is very very similar to Neuro I believe to mislead the public.
When I approached the company about how bad the product tastes and asked for a refund I was told, they can’t refund any open product.
But on their website they posted this
“90-Day Risk Free!
100% satisfaction guaranteed on every order”
This is false advertising.
In emails back and for to the company, instead of acknowledging my dissatisfaction they keep offering a 20% discount on my next purchase.
If you are considering getting this product, DON’T.

Company responded with what I would describe as lame explanations.
Why have I NOT been offered a refund as they claim they do?
That’s what I initially requested.

July 12, 2025
Unprompted review
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Reply from Trumora

Thank you for sharing your feedback, and we're genuinely sorry to hear that you’re not satisfied with your experience.
We’d like to clarify that Trumora is an independent brand with its own product and packaging design. We are not affiliated with NeuroGum, and there is no intent to mislead customers.

Regarding our 90-Day Satisfaction Guarantee, we aim to stand by it fairly and transparently. While we generally do not accept returns on opened products due to safety and hygiene reasons, we do try to offer reasonable alternatives—such as a refund, partial refund, or discount—to help resolve customer concerns.

We're sorry if our communication felt dismissive. Our goal is always to find a resolution that feels fair and respectful. If you're open to continuing the conversation, please reach out again to support@trumora.com, and we’ll be happy to revisit your case.

Rated 1 out of 5 stars

Scam

Scam. Do not buy.

July 7, 2025
Unprompted review
Trumora logo

Reply from Trumora

We have checked our records and are unable to find any orders under your name or information. To assist you further, please contact our Customer Support team at support@trumora.com with your order details. We’d like to investigate this properly and ensure your concerns are addressed.

Rated 1 out of 5 stars

Way too intense

I've taken various caffeine gummies and drinks, but I found the Trumora mints way too strong. I put two in my mouth and started chewing, and within seconds I spit therm out and my mouth was on fire for 20 minutes before I could even stand to drink anything to help. Over the next few days I tried again, only putting one in my mouth and slowly letting it dissolve. In every case, after a few minutes I had to spit it out as it is just too strong. I love spicy food and was blown away this would be so intense, intolerable.

July 9, 2025
Unprompted review
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Reply from Trumora

We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.

We recommend starting with 1–2 gums per day to allow your body to adjust gradually.

If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.

Thank you,

Rated 1 out of 5 stars

This is fake NeuroGum

This is fake NeuroGum. Do not order from this scam site.

Just look at their Instagram. They steal all of NeuroGum's assets and just put their logo on it.

June 30, 2025
Unprompted review
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Reply from Trumora

Thank you for your feedback. We want to clarify that our product is not NeuroGum, nor do we claim to be. We are an independent brand with our own original formula and branding.

If you have concerns or questions about your order, please reach out to us at support@trumora.com so we can assist you directly.

Rated 1 out of 5 stars

SCAM AVOID AVOID AVOID 🚫🚫❌❌❌

It’s pure crap from china DO NOT BUY ITS A SCAM❌❌❌

July 8, 2025
Unprompted review
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Reply from Trumora

We’re sorry to hear you feel this way. Please know that our product is authentic and made with safe, approved ingredients. We take quality and customer satisfaction seriously.

If you’ve experienced any issues with your order, we’d appreciate the opportunity to make it right. Please contact our support team at support@trumora.com so we can assist you further.

Rated 1 out of 5 stars

AVOID

AVOID

Don’t need a lengthy review just trust me

July 10, 2025
Unprompted review
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Reply from Trumora

Thank you for your feedback. Please send us the details of the issue you experienced so we can look into it and assist you. You can contact us at support@trumora.com.

Rated 1 out of 5 stars

Hurts you’re mouth and toxic ingredients

Hurts your mouth and toxic ingredients, Sorbitol is shite.

Didn’t work its magic on me I spat it out, as I was concerned I was poisoning myself

July 5, 2025
Unprompted review
Trumora logo

Reply from Trumora

We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.

We recommend starting with 1–2 gums per day to allow your body to adjust gradually.

If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.

Rated 1 out of 5 stars

Absolute trash

Absolute trash. AVOID! I should have checked the reviews, as the honest ones all same the same. This “gum” isn’t really gum, it’s powdery, stale, dry and crumbles when you first chew. Then I tried to keep it together in my mouth, was sort of gum for a bout a minute before I noticed it getting stuck in my teeth, and then after 3-4mintues the whole thing suddenly disintergrates in my mouth!? Needless to say I spat that sh*t right out and never going to try a second one.

July 4, 2025
Unprompted review
Trumora logo

Reply from Trumora

We're very sorry to hear about your experience and appreciate you taking the time to share your feedback. Please rest assured that our product is safe and does not contain any harmful ingredients for your teeth or overall health.

We’d like the opportunity to make this right—please contact our support team at support@trumora.com, and we’ll be happy to assist you further.

Rated 3 out of 5 stars

Awful product that burns the mouth.

Did not work for me. When I tried it - it burned the front and side of the insides of my mouth. When I took a sip of water - it was extremely painful. It did not help with energy. I feel like it actually did the opposite for me and I felt sick after.
Customer service did refund my money.

June 29, 2025
Unprompted review
Rated 1 out of 5 stars

DON"T, DON"T, DON"T, touch it.

I thought this was the review from shark tank.
NO it's AI.
I waited over a month June 6, 25. Got it July 1st.
I ordered three boxes. It took so long I thought they didn't get my order so ordered again. Just came today, July 3. 6 boxes. Tried one and I almost gagged. The chalky grainy taste, all came apart in my mouth. The burn felt like I took a drink of gasoline on fire. Didn't go away till 4 or 5 minutes. Started taking the gummy stuff out of my mouth in pieces.
Thought I would try it again in smaller pieces. Never felt a thing. Gave it to two friends, they thought the same way. Total Rip off.

July 3, 2025
Unprompted review
Trumora logo

Reply from Trumora

We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.

We recommend starting with 1–2 gums per day to allow your body to adjust gradually.

If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.

Rated 1 out of 5 stars

AVOID!!!!!!

AVOID!!!!!!

What an absolute scam of a product!

Waited 4-5 weeks for it to arrive from China. It's like putting a chalky foul tablet in your mouth and chewing it whilst it leaves a grainy powdery texture all through your mouth/tongue.

It gave me physical pain in my mouth, throat and head. I drank a glass of water to try and rid my mouth of the powder texture and I thought I was going to die from a brain haemorrhage from the pain it caused me.

Obviously, it does not give you focus nor energy - because it is a sham product. All boxes in the bin. Money wasted and more landfill created.

AVOID!!!!!!!!!!!!!!!!

June 27, 2025
Unprompted review
Trumora logo

Reply from Trumora

We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.

We recommend starting with 1–2 gums per day to allow your body to adjust gradually.

If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.

Rated 1 out of 5 stars

Rip Off Artists

This is a scam. Trumora use a clip from Shark Tank (Neuro Gum) to advertise their product on Instagram. I foolishly fell for it.

It took nearly a month to arrive from China. The mints are speckled with particles of what feels like plastic that gets stuck in your teeth and requires heavy handed brushing to get out. The cooling effect is so intense that it’s uncomfortable. They were ineffective.

I wasted nearly $90 on a three pack that all went into the bin.

May 14, 2025
Unprompted review
Trumora logo

Reply from Trumora

We're very sorry to hear about your experience and appreciate you taking the time to share your feedback. Please rest assured that our product is safe and does not contain any harmful ingredients for your teeth or overall health.

We take claims of misleading advertising seriously and want to clarify that we are not affiliated with Neuro Gum, and we do not use their content in our official promotions.

We’d like the opportunity to make this right—please contact our support team at support@trumora.com, and we’ll be happy to assist you further.

Thank you,

Rated 1 out of 5 stars

Waited weeks and when we we tried it

Waited weeks and when we we tried it, we had to both spit it out as it burnt our throats and mouths which lasted 10 minutes! Awful product, will have to throw all 5 boxes away!

June 27, 2025
Unprompted review
Trumora logo

Reply from Trumora

Thank you for your feedback, and we’re sorry to hear about your experience. Our product has a peppermint flavor, which can create a strong cooling sensation—this may feel intense at first, especially on initial use.

We recommend starting with 1–2 gums per day to let your body adjust gradually.

If you're experiencing discomfort or have further concerns, please don’t hesitate to contact our support team at support@trumora.com. We’d love the chance to help resolve this for you.

– The Trumora Team

Rated 1 out of 5 stars

This product is disgusting

This product is disgusting, the pieces are the texture of a dusty tablet that doesn’t turn into gum it actually leaves your mouth a with tiny stringy bit that I had to spit out. What I received was not gum, the flavour is very powerful but as it went to dust as I chewed it made the top of my mouth ache - do not waste your money on this

June 24, 2025
Unprompted review
Trumora logo

Reply from Trumora

Thank you for your feedback, and we’re sorry to hear about your experience. Our product has a peppermint flavor, which can create a strong cooling sensation—this may feel intense at first, especially on initial use.

We recommend starting with 1–2 gums per day to let your body adjust gradually.

If you're experiencing discomfort or have further concerns, please don’t hesitate to contact our support team at support@trumora.com. We’d love the chance to help resolve this for you.

– The Trumora Team

Rated 1 out of 5 stars

I bought this product but there was no…

I bought this product but there was no email confirmation and no way to track the package. It arrived after waiting few weeks. Got excited to try it and I and my partner we both tried one each. Experience was very weird as both of our jaw started hurting while chewing the gum, we both felt that we are having pain in our teeth as if they become sensitive. After some time my throat started irritating and I started coughing while I was talking - it’s the feeling when you have cough infection in your throat and continued until next morning and I guess it is because this gum is extremely minty. No results has been noticed as the company claims in their advertisement.

June 23, 2025
Unprompted review
Trumora logo

Reply from Trumora

Thank you for your feedback, and we’re sorry to hear about your experience. Our product has a peppermint flavor, which can create a strong cooling sensation—this may feel intense at first, especially on initial use.

We recommend starting with 1–2 gums per day to let your body adjust gradually.

If you're experiencing discomfort or have further concerns, please don’t hesitate to contact our support team at support@trumora.com. We’d love the chance to help resolve this for you.

– The Trumora Team

Rated 1 out of 5 stars

This is a terrible product- after a…

This is a terrible product- after a couple of seconds my mouth and throat started to feel really sensitive and then it really burned my mouth and throat and I spat it out. Tried to drink water but it made it worse and the pain spread to my jaw and ears - pain lasted 5 minutes then wore off but my teeth are still sensitive an hour after. Can’t tell you if it works because can’t bear to have it in my mouth and it’s now in the bin. It was a horrible experience.

June 24, 2025
Unprompted review
Trumora logo

Reply from Trumora

Thank you for your feedback, and we’re sorry to hear about your experience. Our product has a peppermint flavor, which can create a strong cooling sensation—this may feel intense at first, especially on initial use.

We recommend starting with 1–2 gums per day to let your body adjust gradually.

If you're experiencing discomfort or have further concerns, please don’t hesitate to contact our support team at support@trumora.com. We’d love the chance to help resolve this for you.

– The Trumora Team

Rated 1 out of 5 stars

Absolutely horrible!

Absolutely horrible. Waited weeks for it to arrive and finally it did yesterday. First thing you notice is the burn at the back of your throat. Disgusting. As for any energy boost zero, nil, nada. I had it just before a quick meeting at my daughter’s school and by the time I got home I was ready for bed. Oh, also I’ve had a stomach ache since then until now. STAY AWAY FROM THIS PRODUCT.

June 23, 2025
Unprompted review
Trumora logo

Reply from Trumora

Thank you for sharing your experience. Our product has a peppermint flavor that can create a cooling sensation which some may find intense at first use. We recommend starting slowly with 1–2 gums per day to help your body adjust.

If you’re experiencing any ongoing discomfort, please reach out to us at support@trumora.com so we can assist you further.

We appreciate your feedback and hope to help improve your experience.

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