Trustedboiler Reviews 

54
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We were very pleased with the work Eric did for us. He removed and replaced two very old radiators in our central heating system. He is a very nice guy, who works hard and the new radiators look great... See more

Rated 5 out of 5 stars

Came out to fix a problem on the day we asked if they were available, and actually explained and solved the problem required, for a reasonable price. Breath of fresh air after an awful experience with... See more

Company replied

Rated 5 out of 5 stars

Eric and team were excellent, they were really transparent and flexible about all the work and gave me great recommendation which ended up improving the quality of solution I had installed. I will def... See more

Company replied

Rated 4 out of 5 stars

Eric managed to find and fix a fault with my boiler that no one else had managed to do, which was excellent. Although I only had 1 leak in my bathroom to start with, I ended up with 4 more. This is be... See more

Company replied

Company details

  1. Heating Contractor
  2. Boiler Supplier

Written by the company

A central heating installation, maintenance and repair company that keeps integrity at the heart of all activities. Located in the South London and covering parts of North Surrey, we handle all aspects of central heating work and provide the advise and expertise needed to keep your home warm and working as efficiently as possible. We have years of experience in the diagnosis of issues within central heating boilers, radiators and underfloor heating. We can undertake the full design and installation of new systems including all major brands like Worcester Bosch, Viessmann, Vaillant, Ideal Heating and Baxi Potterton.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Removed & replaced two radiators

We were very pleased with the work Eric did for us. He removed and replaced two very old radiators in our central heating system. He is a very nice guy, who works hard and the new radiators look great - an excellent job well done. We will most certainly be using Eric again.

June 11, 2025
Rated 5 out of 5 stars

Eric and team were excellent

Eric and team were excellent, they were really transparent and flexible about all the work and gave me great recommendation which ended up improving the quality of solution I had installed. I will definitely be recommending to friends and family. Worth noting I found them through recommendation as well (neighbours)

May 5, 2025
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Reply from Trustedboiler

Thanks Ben, we appreciate you taking the time to review us and glad you are happy with the work. Most of the work we do is recommendation so thank you for putting us forward in advance.

Rated 5 out of 5 stars

Great experience

Eric was punctual, efficient and helpful. Will definitely be using Trustedboiler again!

April 7, 2025
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Reply from Trustedboiler

Thanks for taking the time to review us Vickie and thank you for using our services.

Rated 4 out of 5 stars

Great work and ethics

Eric managed to find and fix a fault with my boiler that no one else had managed to do, which was excellent. Although I only had 1 leak in my bathroom to start with, I ended up with 4 more. This is because you start moving plumbing parts that haven’t been touched in years and need replacing. Eric replaced all the parts but didn’t charge for the extra time. Good work ethics.

April 9, 2025
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Reply from Trustedboiler

Thanks for sharing your experience Dawn, very much appreciated.

Rated 5 out of 5 stars

Eric is always excellent

Eric is always excellent! Really knowledgeable and patient.

February 23, 2025
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Reply from Trustedboiler

Thanks for taking the time to review, very much appreciated.

Rated 5 out of 5 stars

Highly recommend Trusted Boiler

Highly recommend Trusted Boiler, arrived in the allotted time, not expensive, replaced part, full service that had not been properly serviced for many years - our water had been running water cold when on the hot and Eric also sorted this problem.
Certificate and photos emailed on completion.
We will definitely use Trusted Boilers on a yearly basis from now on and recommending onto all my friends - very happy customer 😊

November 9, 2024
Rated 5 out of 5 stars

had a great experience with Trusted Boilers

I recently hired Trusted Boilers for my heating system, and I was very impressed. They were professional, arriving on time and fully prepared. The team explained their work clearly and provided evidence, including photos, of what they were doing, which made me feel confident in their skills.

Their pricing was also reasonable compared to other quotes I received. Overall, I had a great experience with Trusted Boilers and highly recommend them for anyone needing heating services.

October 25, 2024
Rated 5 out of 5 stars

Annual service

Annual service. Eric was excellent as usual. On time, top guy and sorted out the issue with great care. Running like a dream now.

August 31, 2024
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Reply from Trustedboiler

Thank you for your feedback. We are glad that you were satisfied with our services.

Rated 5 out of 5 stars

Landlord gas inspection

Landlord gas inspection was conducted with the minimum disruption for the tenant - greatly appreciated.

June 21, 2024
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Reply from Trustedboiler

Thank you for your feedback. We are glad that you were satisfied with our services.

Rated 5 out of 5 stars

2nd year using this company

2nd year using this company. Very happy with them and will continue to use them.

June 18, 2024
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Reply from Trustedboiler

Thank you for your feedback. We are glad that you were satisfied with our services.

Rated 5 out of 5 stars

skilled professional

very professional who has the tech skills for the product

June 3, 2024
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Reply from Trustedboiler

Thank you for your feedback. We are glad that you were satisfied with our services.

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