Trustedhomefinance Reviews 

45
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Amazing service! Buying our first house felt overwhelming, but Tracey made everything so clear and easy to understand. She went above and beyond by staying late so we could secure a better mortgage ra... See more

Rated 5 out of 5 stars

Wishing to take on one last project, despite being retired, was a huge challenge. However, with considerable support from Tom, who was ever available, we are now closing in on a move to our barn conve... See more

Rated 5 out of 5 stars

We found ourselves in need of advice & a new mortgage in a a short time frame. Tom was helpful & reassuring from the very beginning. His communication skills were excellent- easily accessible by phon... See more

Rated 5 out of 5 stars

Tom was fantastic from start to finish. We had a difficult time finding a property. Various issues with houses and also two chains breaking down. Tom was always understanding, even though he had to re... See more

Company details

  1. Mortgage Broker

Written by the company

We are mortgage and equity release advisers, located just steps from Maldon high street. Our welcoming reception area, fully equipped with tea/coffee (and biscuits!) awaits you for a relaxed and no obligation chat. With over 11 years' experience as a mortgage broker and sales manager for the largest estate and mortgage services group in the UK, we have the expertise to help people find and finance their dream home. Working independently and from the whole market our valued customers can be truly confident they receive the right solution for their needs. We look forward to welcoming you and discussing your plans whether a first home, re-mortgage, buy-to-let, self-build or release equity. Trusted Home Finance Limited is an Appointed Representative of The Right Mortgage Ltd, which is authorised and regulated by the Financial Conduct Authority.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

Amazing service! Buying our first house felt overwhelming, but Tracey made everything so clear and easy to understand. She went above and beyond by staying late so we could secure a better mortgage rate before it went up. Professional, friendly, and genuinely cares. Couldn’t have asked for more. Thank you Tracey!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Tom made, what I first thought would be a complicated process very straight forward. Very knowledgeable and kept us well informed throughout. Excellent Service

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

One last project!

Wishing to take on one last project, despite being retired, was a huge challenge. However, with considerable support from Tom, who was ever available, we are now closing in on a move to our barn conversion. Professional, supportive and reassuring we would not be where we are today without Tom.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

We found ourselves in need of advice & a new mortgage in a a short time frame. Tom was helpful & reassuring from the very beginning. His communication skills were excellent- easily accessible by phone & email. He found a product that met our needs and cut our outgoings.
Very professional and friendly- he came highly recommended and definitely didn’t disappoint

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Broker

Tom was fantastic from start to finish. We had a difficult time finding a property. Various issues with houses and also two chains breaking down. Tom was always understanding, even though he had to redo our applications several times. Once we found a house, we also had further issues to overcome regarding getting a mortgage. Tom managed to find us a new mortgage provider, and for a better rate. Tom also got back to our messages out of hours. He really was fantastic and we knew we were in safe hands. And now we are in our dream house! So very happy 😊

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Stress-Free Mortgage Support from Tom Baxter

Tom Baxter at Trusted Home Finance made securing our first mortgage — and the right mortgage protection — incredibly straightforward. He explained everything clearly, found us a great deal, and made sure we were properly covered for the future. Fast, friendly, and genuinely helpful. Highly recommend.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyers great experience

We had a really good experience as first time buyers Tom Baxter was dealing with our case and he made our experience run really smoothly any questions we had he will answer in a good timely manner with a lot of knowledge on what we needed

He also helped us with our life insurance as well as helping finding the right mortgage lender for our mortgage which was for shared ownership

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Stress free impeccable service.

After months of turmoil with another mortgage broker, we were lucky enough to get Toms contact details from a family member . This will just be another 100% impeccable review for a service second to none! His professional service was a walk in the park from start to finish. We cannot speak highly enough of the stress free application we received! From application to a mortgage offer I believe it took just 8 days!!!! We will only be using Toms practice in the future and will only recommend him to friends/family as a thank you to him for his professionalism throughout,Thank you Tom.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

5 star mortgage advise and services

Tom helped us every step up of the way when we used him to remortgage our house.His gentle explanations guided us through and made the process smooth and stress free. He wants the very best for his customers and it shows in the service that he provides.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Tom provided an excellent service…

Tom provided an excellent service throughout the process of securing a mortgage.
Tom was super focused on ensuring we understood all our options and was very helpful with guiding us through and ultimately getting us the best product to meet our needs.
Thank you Tom!

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I decided to use Trusted Home Finance for my first house purchase and I couldn't be happier with the help and support Tom showed throughout the whole process.

Having clarity over the options available to me really helped me focus on finding the ideal place, and move confidently when I did.

And being able to speak to Tom about the variety of questions and concerns that cropped up as the weeks went by was an enourmous help.

March 26, 2025
Rated 5 out of 5 stars

Thank you Tom Baxter!

Tom Baxter made the whole process smooth sailing getting myself and my partner up and ready with our life insurances, income insurance as well as home insurance! Giving us different quotes as well as the best possible options - had everything up and ready nice and swiftly for us! Thank you Tom!

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Mortgage Broker

We went to Trusted Home Finance for an equity release mortgage.
Tom Baxter was our advisor. He was so knowledgeable and helpful and explained everything in terms we could understand.
He kept us totally informed throughout the whole process and was so helpful when we hit a glitch.
We are so pleased we were recommended this company and would have no hesitation in using them again or recommending them to anyone.
Great customer service, so knowledgeable and brilliant communication.

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant throughout the entire process

Tom and the Trusted Home Finance team were brilliant throughout the entire process of getting our mortgage.

We were first time buyers and wasn’t always sure what we should be doing, but Tom was great at explaining the process from our very first conversation, and more than happy to give us the time to talk through things ensuring that we understood.

Our house buying process took its time (no fault of Tom’s) but he always reassured us and remained confident that all would be fine (even when we were stressing!).

We 100% recommend Trusted Home Finance to anyone looking to obtain a mortgage, and if you are first time buyers you will definitely be looked after and explained everything well.

Thanks again.

September 24, 2024
Rated 5 out of 5 stars

Remortgage

Recommended by my brother and from the first meeting we felt at ease and not pressured in to anything. All finances were discussed and any questions we had were answered promptly. Many thanks Tom and your Team and we will definitely be using your services again.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy and outstanding experience

Tom was recommended by a reliable professional source, on meeting Tom face to face was reassuring for my husband and I knowing he is trustworthy, and did not feel pressured into agreeing to anything. The process was efficient and effectively executed with no issues

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and advice from Tom Baxter

Great service and advice from Tom Baxter at Trusted Home Finance, Tom helped me get a great deal with my re-mortgage and found me a great deal, He was always on hand to take my calls and made the whole experience seamless. Thank you Tom.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. I have recently remortgaged and everything went as smoothly as I’d hoped.

Thank you Tom.

November 1, 2024
Unprompted review

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