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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpfulness, friendliness, and quick responses from the support team. Many people are delighted with the product quality, noting impressive results and a significant improvement compared to other options. The delivery service is also frequently mentioned as fast and efficient, with orders arriving swiftly and discreetly. However, some people were dissatisfied with certain aspects of their experience. A few customers reported issues with product quality, specifically mentioning problems with injection kits where needles bent or broke. There were also instances where some reviewers experienced difficulties with order fulfillment, including delayed communication, incorrect dispatches, or products not being delivered. A small number of people also expressed dissatisfaction with the refund process after returning a product.

What people talk about most

Product

Users describe ambiguous interactions with the product. Many consumers praise the product's quality,... See more

Customer service

Consumers find customer service to be positive. Many reviewers consistently praise the customer service as... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the swift and discreet... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the product's effectiveness, with... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the fast delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never purchased MT2 from Trutan before, always bought from another supplier. I haven't placed an order yet but will be about a month before my hols. I must give credit where it's due though.... See more

Company replied

Rated 5 out of 5 stars

I'd give 10 🌟 if i could. Been using TruTan a few months and I'm delighted with the results. I've had no side effects which is a bonus. Delivery is always super fast. Obviously customer service a... See more

Company replied

Rated 5 out of 5 stars

I've bought melanotan 2 products from this company for over a decade and I have nothing but praise for them. The products are very effective,safe and excellent value for money. Furthermore every order... See more

Company replied

Rated 5 out of 5 stars

Just wanted to write a honest review after using these products for over a year now, they work amazing ! After using other supplies I just wasn’t getting anywhere. 100% trustworthy website to use. Cu... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

The UK and Irelands favorite place to Buy Melanotan 2 Tanning Injections and MT2 Nasal Spray from UK Suppliers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It works!!!!

Like all new websites and products on the Internet, ( new to me ) I admit I was sceptical at first, but after emailing trutan ( paddy) and receiving a quick reply I was very confident in purchasing from trutan.
The product works brilliantly!!!.
I have the best tan I've ever had and without much sun exposure ( it works, it really does)
Also would like to add that I suffer a little bit from Rosacea. This is pretty much gone as a result of the tanning on my face. ( and I have tried every product you can think of for this)
Ps - the libido thing is actually a thing 😊
Thank you Paddy and Trutan.
Liam.

May 17, 2023
Unprompted review
TruTan logo

Reply from TruTan

Thanks for the great review and the kind words Liam.

Paddy

Rated 1 out of 5 stars

My wife used just 1iu as stated and has…

My wife used just 1iu as stated and has been very bad being sick on numerous occasions with a very bad stomach and hot flushes which has continued all day and night and having bad spasms in her feet with pins and needles and her face burning up like a tomato so all beware you don't really know what's in these bottles and you don't know what the side effects will be until it's in your body

June 11, 2023
Unprompted review
TruTan logo

Reply from TruTan

Hi
The following is on the website:

Are there any side effects of Melanotan?
Side effects to Melanotan 2 are rare and don’t last long, they usually subside and a few uses. Side effects can include nausea, yawning, facial flushing, aches in legs, pins and needles and in males spontaneous erection. These consequences usually go away shortly after the substance’s primary effects end. If you have a low tolerance you may wish to micro-dose for a week until the solution is recognised by your body. To micro dose take 0.025ml alternatively when mixing add 4ml of water and take 0.1ml.

I'd assume your wife has a low tolerance and micro dosing would have been applicable. If you could email us on info@trutan.net and we can look into this further.

Rated 5 out of 5 stars

Happy happy happy!

I've always been the only fair skinned person at home and/or the neighborhood. We live in a VERY sunny area. I don't burn as bad as some fair skinned people, but I burn. I'm just tired of it, and as I age, tired of being so white. My blotchiness, veins, any acne, bruises, etc. stand out like a sore thumb more and more. I'll get EXTRA pale and washed out if I'm sick. I used to tan a lot to help even out the skin tone and get that pretty color, but now I'm getting more aware of the realistic possibility of skin cancer. So I then moved to sunless tanning. It looks nice, but either washes off after one shower, or comes off in chunks depending on the brand, and usually has an undesirable odor. I've basically tried many brands at all price points.

Background aside, TRUTAN PRODUCES RESULTS!!! And I feel SO much safer about it and prettier than previous methods... and I smell better =D Shipping was fast and discreet. THANK YOU!!!

June 8, 2023
Unprompted review
TruTan logo

Reply from TruTan

Thanks for the great review and kind words Briauna.

Paddy

Rated 5 out of 5 stars

Amazing results in less than a week. Still using and my phone doesn’t recognise my Face ID !!! Had to get darker makeup . It’s amazing!!!

Amazing results in 4 days . And ultra fast delivery.. will definitely use again

UPDATE. I’ve gone from pale to dark brown . In less than a month. Absolutely amazing. Felt sick for 2 days. But took anti nausea pills . No side effects now . On 3rd pack now

June 4, 2023
Unprompted review
TruTan logo

Reply from TruTan

Thanks for the great review Lorraine

Paddy

Fantastic Lorraine!

Rated 5 out of 5 stars

Natural redhead

Natural redhead, who's never caught a tan in her life! Ordered 2 vials and guided by the easy to follow instructions provided iv went so dark! If you want to see some before and afters check out my Instagram @kel_alder

The confidence I have now is unbelievable and iv just ordered another 2 vials to keep me going through winter 10/10

June 1, 2023
Unprompted review
TruTan logo

Reply from TruTan

Hi Kelly
Thanks for the great review and kind words.

Paddy

Rated 5 out of 5 stars

I love using the tan I get from tru…

I love using the tan I get from tru tan. paddy is very helpful in every way I have anemia and I normally look white but using this tan gives me my confidence back it means so much to me thanks true tan I will always be a valued customer I highly recommend them to anyone

May 25, 2023
Unprompted review
TruTan logo

Reply from TruTan

Thanks for the great review and kind word Stu

Paddy

Rated 5 out of 5 stars

EXCELLENT COMPANY.

Just a quick message again to say what a fantastic product and company trutan are. Ive used them now for many years with no issues whatsoever and will continue to do so in the future.
Great service and fast delivery.TOP.

May 27, 2023
Unprompted review
TruTan logo

Reply from TruTan

Hi Jon
Thanks for the great review and kind words.
Paddy

Rated 5 out of 5 stars

Great service

Great service ordered on the Tuesday got the day after

Amazing

May 27, 2023
Unprompted review
TruTan logo

Reply from TruTan

Thanks for the great review and kind words.

Paddy

Rated 1 out of 5 stars

WARNING Do not use this

WARNING Do not use this, after only five days use I’m cover in freckles and dark moles. I followed the instructions on their website and I’m not fair skinned and don’t burn easily. There's a reason this is not legal in the UK and I’ve learned the hard way.

May 26, 2023
Unprompted review
TruTan logo

Reply from TruTan

Hi Jade
It states on the website freckles may darken, once the solution is out of your system the freckles will go back to the way they were.
Paddy

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Iv used trutan a few times now. Excellent communication from paddy very fast delivery and brilliant product. I wont go anywhere else i know that 5*

May 24, 2023
Unprompted review
TruTan logo

Reply from TruTan

Hi Anthony
Thanks for the great review and kind words.
Paddy

Rated 5 out of 5 stars

very good company

very good company, my order arrived in 4 days from placing order. Used for 1 week and nice color. Tried these after another company let me down. A lot of emails telling me the process was going good and when sent with courier.

May 10, 2023
Unprompted review
TruTan logo

Reply from TruTan

Thanks for the great review Jason

Rated 5 out of 5 stars

Simply amazing!

After being scammed by Swedish suppliers of Melanotan 2, I felt like ordering from outside the country was my last shot. I truly believed this would be the final time I attempted to order Melanotan, and if I were scammed once again, I would simply give up.

Turns out, Trutan was the complete opposite of all the Swedish vendors. They offered better kits, payment via card instead of crypto, fast delivery (despite a red-letter day on Thursday, my package, which I ordered on Monday, arrived on Friday!), and an owner who seems to have the customers' best interests in mind.

I was a bit skeptical about using Zeleris as a courier because of its bad reviews and tracking website that provides little information, all in Spanish. However, the package successfully made its way to Sweden, and from there, DHL took over. I would love to see DHL handle the delivery from start to finish, though.

So happy to have found a reliable place to order melanotan from, I will definitely be ordering again!

May 19, 2023
Unprompted review
TruTan logo

Reply from TruTan

Thanks for the great review and kind words Sebastian.

Paddy

Rated 1 out of 5 stars

Fake melanotan don’t use waste of money

Fake melanotan don’t use waste of money, as a user of melanotan for ten years and a previous user of tru tan this is very disappointing this time around.. definitely not as it used to be.. I’m sorry for the bad review but it’s really not worked for me.. and I’ve definitely not done anything wrong. My loading phase was completed, and it hasn’t worked. So it’s 100% a waste of money. Im sure your other reviews are great, I can see that, and as a previous user of tru tan I’ve never had any problems before. But this time around unfortunately something is really wrong. If you can’t find a Claire in your system then I think that’s not correct. As it’s a very popular name. I understand company’s don’t like bad reviews. And will say pretty much anything to not agree with my review. But I wanted people to know that if they don’t think it works. It doesn’t and it didn’t for me. Sorry

April 24, 2023
Unprompted review
TruTan logo

Reply from TruTan

Hi Claire
As you can see from our previous reviews our product quality has never been questioned, usually when the results are not expected it is down to the fact something fundamentally was done wrong. we cannot find a Claire in our system who has emailed in with an issue, please contact us on info@trutan.net so we can look into this for you. I can assure you the MT2 we sell is of the highest purity on the market from reputable labs which have been in the industry for over a decade.

Update
Hi Claire
Unfortunately we don't get your full name on here, we have many Claire's order, we couldn't find someone who has emailed in to advise they had has an issue, apologies if I didn't make that clear. Drop us an email and we will take it from there.

Rated 5 out of 5 stars

Was a little nervous shopping with …

Was a little nervous shopping with new company after being let down BIG time with my usual company. Am glad to say my order some super quick and I was kept up to date with email about my order. Defo going to put in another order. Thank again trutan 👍👍👍👍

May 10, 2023
Unprompted review
TruTan logo

Reply from TruTan

Thanks for the great review Paula

Paddy

Rated 5 out of 5 stars

Trutan Seemles transaction and Fast Delivery

I was a bit worried as I hadn't used Trutan before and don't like using my bank details when paying.. I prefer to pay through Paypal.

Products arrived withing 5 days once paid. I was updated by email, payment processed, then shipped and also with a tracker.

Paddy also messaged quickly as I had a question about shipping as I'm in the EU.

Highly recommended Trutan

April 27, 2023
Unprompted review
TruTan logo

Reply from TruTan

Thanks for the great review and kind words Eoin.

Paddy

Rated 5 out of 5 stars

great product

I was worried about buying this product from the internet, but went for the company with the best reviews. Quick delivery, very clear instructions, I started on 0.05 first night then 0.1 the next, no side effects so far, and used a tanning salon just for 4 minutes after 2 days (as I’m impatient) and I’ve gone darker than I would already. Will definitely order the bigger pack next.

April 22, 2023
Unprompted review
TruTan logo

Reply from TruTan

Thanks for the great review Katie

Paddy

Rated 5 out of 5 stars

Great results!

Orderd my first package about 2 weeks ago it arrived the next day just ordered my second Monday it arrived today. Great results! I've never been this colour in my life! No sickness or anything highly recommended!

April 10, 2023
Unprompted review
TruTan logo

Reply from TruTan

Thanks for the great review Cassie.
Paddy

Rated 5 out of 5 stars

Just about to reorder after 6 months no…

Just about to reorder after 6 months no use but have used their products on and off for many years always with great results making sure I have it before bed as I found this the best time to have my jab and results are impressive especially after a couple sunbeds to kickstart the results so much positive things I could say on how they made me feel within myself but I won’t go on 😂

March 12, 2023
Unprompted review
TruTan logo

Reply from TruTan

Thanks for the great review James

Paddy

Rated 5 out of 5 stars

So relaxing.....I love it!

I absolutely love Trutan Greenville. Everyone is so nice and they make you feel so comfortable. I love that they are not pushy salesman like other tanning places. I am so happy to have a membership here.

February 22, 2023
Unprompted review
TruTan logo

Reply from TruTan

HI Kimberly
You may have us mixed up with a tanning salon in Greenville...
Paddy

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