Truth Legal Reviews 416

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

"I would like to express my heartfelt thanks to Attorney Sarah and the entire team at the firm for their invaluable assistance with my case. From our very first meeting, I felt that I was in the hands... See more

Company replied

Rated 5 out of 5 stars

Once again, I received extremely helpful, informative and empathic advice from Katherine Swinn at Truth Legal. Finding a solicitor (or in fact pretty much anyone!) who returns your call promptly, is w... See more

Company replied

Rated 5 out of 5 stars

During the course of a long drawn out case ( no fault of Truth Legal) I always felt that matters were moving forward as well as possible . I was kept up to date with progress and any queries I had we... See more

Company replied

Rated 5 out of 5 stars

We always got such gracious, unflustered and personal care and attention from Francis, including access to her in emergency situations on weekends and off hours! We are so grateful for her calm reass... See more

Company details

  1. Law Firm
  2. Business to Business Service
  3. Employment Attorney
  4. Immigration Attorney
  5. Lawyer
  6. Personal Injury Attorney

Written by the company

We provide specialist legal services to those who need us, with a helping hand and consideration for the world we want to help create. Our services include Personal Injury, Immigration, Employment, Clinical Negligence, Professional Negligence, and Business Services. We offer an honest, ethical, and affordable legal service with offices in Harrogate, Hull, and Leeds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

416 reviews

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Rated 5 out of 5 stars

I was in desperate need of advice…

I was in desperate need of advice dealing with a third party Insurer which made my predicament more precarious. Katherine was reassuring and listened to me, gave me solid information and followed that up in an email. I felt she understood and cared.
I'm more than happy to give a positive review.
Although not fee paying, If I ever did need legal assistance in the future and hopefully not:
Truth Legal would be the call I'd make.

June 8, 2023
Unprompted review
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Reply from Truth Legal

Thanks for the kind words about Katherine. We're delighted we could help.

Rated 5 out of 5 stars

A First class service

A First class service. Sarah and her team were a great help from start to finish, providing regular updates.

June 1, 2023
Unprompted review
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Reply from Truth Legal

Thank you for taking the time to leave some kind words about Sarah and the team. They are greatly appreciated.

Rated 5 out of 5 stars

Professional and competent

I emailed Katherine to request advice about a legal matter and a situation I found myself in. I was in alot of distress. Katherine not only put me at ease and explained legal aspects
Of my
Situation but also showed genuine interest and compassion. She is very trustworthy competent and professional. I will always be grateful that she was there for me.

April 26, 2023
Unprompted review
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Reply from Truth Legal

Thank you for the kind and generous review. We're delighted we could assist you in your time of need.

Rated 5 out of 5 stars

Number one solicitors in UK Truth Legal Solicitors

My injury claim was extremely complicated and most solicitors firm were not interested in taking my case on due to the complications and I contacted truth legal solicitors who took my case on, that's the best thing I done, they are number one solicitors firm in the whole of UK, they have extremely experienced and professional solicitors and Barristers working for truth legal, especially Helen Beaumont and Georgina Parkins who were absolutely brilliant and worked hard in handling my case, at one stage I informed them that I wanted to withdraw my case as I felt that my case is so weak and I stand no chance in getting any settlement as everything was going against me and my case, but they never let me give up and they managed to get me a decent settlement which I had given up on, I am extremely grateful to them for not giving up on me, I highly recommend every one to use truth legal solicitors,keep up the excellent work and once again thank you for being there for me and completely changing my future for the best.

May 15, 2023
Unprompted review
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Reply from Truth Legal

Thanks for the kind words about Helen and Georgina. We agree they are the best! Best wishes for the future.

Rated 5 out of 5 stars

Thank you Helen Beaumont, thank you Truth Legal

I have just come off of a phone call with the sublime Helen Beaumont who really, genuinely cared about my situation and the role that legal representation can play if done well.
I will add Truth Legal Solicitors to my contact database and will never need to 'look around' for a solicitor again. I am in touch with the best already. Thank You

May 22, 2023
Unprompted review
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Reply from Truth Legal

We're grateful for your kinds words about Helen.

Rated 5 out of 5 stars

After suffering an attack at work which…

After suffering an attack at work which left me with numerous injuries and a severe impact on my mental health. Unable to return to work, I had no choice but to claim compensation for my injuries.

I called Truth Legal and explained my situation and they immediately assigned Sarah Wilkinson to my case.

Sarah called me and we discussed everything and she reassured me that she would be there for me should I have any questions and would always keep me informed of any developments.

I was extremely nervous about the process but Sarah was so lovely and reassuring.
From the very first moment I spoke to her I felt at ease.
If I had any questions, I was able to call her and she would explain what was happening.
Sarah is a genuinely, nice caring lady who goes above and beyond to help you.
I couldn’t have done this journey without her and I will always be extremely grateful to her.
Very professional but very caring and I always felt like I was talking to a human being other than a robot which unfortunately is quite often the case.
I would, without any hesitation,
Recommend Sarah to act for you should you need the help of an efficient, professional and caring solicitor.
I cannot thank her enough.

May 17, 2023
Unprompted review
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Reply from Truth Legal

We're glad that Sarah was able to help you, following such a devastating incident. We greatly appreciate your review and wish you the very best for the future.

Rated 5 out of 5 stars

Excellent service

I wish to thank Catherine and Tim for the excellent service I received in relation to my personal injury claim. The legal process was clearly explained and I was kept well informed with the progress of my claim.

April 28, 2023
Unprompted review
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Reply from Truth Legal

Thank you for the review and kind words about Catherine and Tim.

Rated 5 out of 5 stars

Highly recommended

Great service from Louis and Clarissa from start to finish concerning our immigration matters. Both professional and curtious.

Highly recommended

May 12, 2023
Unprompted review
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Reply from Truth Legal

Thanks for the kind words. Louis and Carissa work hard to bring the best possible service and results for their clients.

Rated 5 out of 5 stars

Truth legal,The name says it all.

Truth legal,The name says it all.
My solicitor Katherine Swinn, such a honest, knowledgeable professional.
She provided clear detailed advice, guidance and support throughout dealing with my matter.
Excellent service, I would highly recommend,Truth Legal for all your legal requirements.

March 31, 2023
Unprompted review
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Reply from Truth Legal

Thank you for taking the time to leave such a kind review about Katherine. Delighted that you appreciate our name!

Rated 5 out of 5 stars

Professional and successful 5* Service

Frances from Truth Legal simplified the whole process for me.

Unlike most solicitors she is easy to talk, ensures clarity throughout conversations and tries her utmost to achieve what she says she is going to do.

I would recommend her without a doubt.

March 27, 2023
Unprompted review
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Reply from Truth Legal

Thank you for the kind words about Frances and recommendation. It is greatly appreciated.

Rated 5 out of 5 stars

Employment Law - Mirek is brilliant

I phoned Truth Legal and heard back from them by phone and email within an hour which was great as I was worried about a particular situation my daughter was in where there could be legal complications.
Mirek from the employment law team took the time to explain a few things to me and looked at the paperwork supplied by another firm to my daughter.
He was able to reassure me that everything that could be being done was in hand and I was really grateful to be able to speak to someone so experienced and so local, so quickly. I'll definitely use in future as Mirek was great. He made no charge and was very honest about the prospects for the case.

March 17, 2023
Unprompted review
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Reply from Truth Legal

Thank you for the kind words. We're delighted that Mirek was able to provide some to you and your daughter.

Rated 5 out of 5 stars

Professional Solicitors

Sarah was very helpful
She dealt with my case professionally
I was able to contact her and ask questions anytime with a quick reply
We had good communication and I was notified at every step of the process
I was pleased to deal with her and I am happy with the outcome of my case
I recommend this firm to anyone
Thank you Truth Legal!

January 16, 2023
Unprompted review
Rated 1 out of 5 stars

Only money matters to them not people

Said I was not eligible for no win no fee even before knowing anything about my case then proceed to ask for £700+ for the first appointment. After explaining my case and asking for more info about their fixed fee, my email was ignored and never answered. They don't care about you or your case, only about the money. I wouldn't recommend.

March 1, 2023
Unprompted review
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Reply from Truth Legal

We are sorry to hear that our services did not meet your expectations and that you did not receive a response to your query regarding our fixed fees.

Due to data protection reasons, we are unable to refer to the specifics of your enquiry. It is not always possible for us to offer No Win, No Fee agreements on employment cases at the outset, without carrying out a full assessment of the documents relevant to a case. In such circumstances, we provide our potential client with details of our hourly rates and/or estimated fixed fee to carry out a full assessment. We also set out the work that would be covered within our estimated fixed fee quote. Additionally, we explained that for us to provide assistance, we would need to be instructed and that we would charge a fee for this.

We apologise that we do appear to have not responded to an email from you, which was an oversight and error on our part and was in no way intentional. Whilst this is not ideal, our colleague’s direct dial number was provided in his earlier email to you. It was an option to contact our colleague directly either by email or telephone when a response was not received. This may have provided you with the clarification you were seeking.

We pride ourselves on trying to make justice accessible to all. We assist multiple people daily and our employment team provide free consultations to potential clients lasting up to 15 minutes. We have over 300 five star reviews which confirm that we value our clients and those who need our assistance. Please accept our apology for the genuine oversight in your case.

Rated 1 out of 5 stars

Lack of expertise,very poor…

Lack of expertise,very poor communication ,website claims do not use paralegal solicitors for personal injury claims but they do and altered website after my complaint.stay away at all costs

March 21, 2023
Unprompted review
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Reply from Truth Legal

We are saddened that this is your view of our service and of course we are limited what we can write in response in case we breach confidentiality.

Whilst we cannot advise on specifics, it is appropriate that as part of their training that trainee solicitors and sometimes other non-qualified colleagues at Truth Legal are provided with cases to run with heavy supervision from senior solicitors/lawyers. All of our senior lawyers within our personal injury team have a minimum of 12 years of experience in personal injury litigation. We consider your comment in respect of our expertise to be inaccurate. We have successfully represented thousands of people and recovered millions of pounds of compensation for our personal injury clients.

We are confident that we provide a high level of service to our clients. It is also worth noting that when a client has raised a concern about the experience of lawyer dealing with their claim, that consideration is given to reallocating their claim subject to capacity within the team.

Correspondence from clients is responded to promptly, albeit it is not always possible to respond to emails on the same day they are received or if the lawyer dealing with the matter is out of the office.

When investigating complaints, if a mistake has been made by a lawyer then an apology is made and we quickly try to rectify the mistake.

With best wishes for the future.

Rated 5 out of 5 stars

Mr Mirek Ksiezarek - the best of the best

I highly recommend Mr Mirek Ksiezarek!
I contacted a dozen law firms and only some of them responded. Unfortunately, each of them immediately stated that they could not help me but could tell me after paying the appropriate fee why I would not be able to do anything about it.

Mr Mirek, devoted his time and defined my situation and helped me take the next steps. At the end of the message, he did not ask for a fee and wished me good luck - let me remind you that the information from him helped me a lot in my case.

I am very glad that such people still exist.
I wish him as much success as possible in life.
Thank you :)

March 7, 2023
Unprompted review
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Reply from Truth Legal

Thank you for leaving such a kind review. We're delighted that Mirek was able to help you.

Rated 5 out of 5 stars

Navya explained the whole process very…

Navya explained the whole process very thoroughly and was helpful in every aspect. I would recommend her without hesitation.
Jim L

February 28, 2023
Unprompted review
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Reply from Truth Legal

Thanks Jim for the positive review, it is greatly appreciated.

Rated 5 out of 5 stars

Sarah is absolutely brilliant!!!

Sarah was absolutely amazing. She is a kind person and always answered all my questions. It was easy to reach her and she always explained every step in details. She has such a pleasant personality. My case took a little while because of different obstacles but she settled the case very profesionally and I was very happy with the outcome. Thank you Sarah and Truth Legal. My best wishes.

November 22, 2022
Unprompted review
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Reply from Truth Legal

Thank you for review. We agree that Sarah is brilliant and we are delighted to read such positive feedback.

Rated 5 out of 5 stars

Truth Legal were excellent

Helen at Truth Legal has been a constant source of support throughout a long process but has managed to get positive results for us. I would recommend Truth Legalwithout question.

January 15, 2023
Unprompted review
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Reply from Truth Legal

Thank you for the kind review and we're delighted to hear that Helen was able to help get a positive result for you.

Rated 5 out of 5 stars

Friendly reliable service

Sarah from Truth legal has been very kind and helpful.
I was kept informed throughout . The service I received was supportive and Truth Legal genuinely invested the time and effort into my case.
A trustworthy experienced team that I can highly recommend !

February 14, 2023
Unprompted review
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Reply from Truth Legal

Thank you for taking the time to leave such a nice review. We fully agree that Sarah is kind and helpful, and dedicated to her work.
We wish you the very best for the future.

Rated 5 out of 5 stars

Catherine Reynolds was amazing to work…

Catherine Reynolds was amazing to work with. She was thorough and explained every part of the legal process, always allowing my input and questions. She was very sympathetic to all my emotional breakdowns during our phone conversations and meetings in person. Her whole team were efficient and friendly. After a 5 year battle, Catherine won a Personal Injury Claim for me, after a brutal assault at work. I would recommend Catherine Reynolds and Truth Legal to anyone!

January 25, 2023
Unprompted review

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