Truth Legal Reviews 416

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

"I would like to express my heartfelt thanks to Attorney Sarah and the entire team at the firm for their invaluable assistance with my case. From our very first meeting, I felt that I was in the hands... See more

Company replied

Rated 5 out of 5 stars

Once again, I received extremely helpful, informative and empathic advice from Katherine Swinn at Truth Legal. Finding a solicitor (or in fact pretty much anyone!) who returns your call promptly, is w... See more

Company replied

Rated 5 out of 5 stars

During the course of a long drawn out case ( no fault of Truth Legal) I always felt that matters were moving forward as well as possible . I was kept up to date with progress and any queries I had we... See more

Company replied

Rated 5 out of 5 stars

We always got such gracious, unflustered and personal care and attention from Francis, including access to her in emergency situations on weekends and off hours! We are so grateful for her calm reass... See more

Company details

  1. Law Firm
  2. Business to Business Service
  3. Employment Attorney
  4. Immigration Attorney
  5. Lawyer
  6. Personal Injury Attorney

Written by the company

We provide specialist legal services to those who need us, with a helping hand and consideration for the world we want to help create. Our services include Personal Injury, Immigration, Employment, Clinical Negligence, Professional Negligence, and Business Services. We offer an honest, ethical, and affordable legal service with offices in Harrogate, Hull, and Leeds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

416 reviews

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Rated 5 out of 5 stars

Thank you for all your help

Thank you for all your help, Louis regarding my son's applicationp, it has been a real pleasure having you as our representative. Super responsive, professional and eager to answer all our questions.

July 21, 2021
Unprompted review
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Reply from Truth Legal

Emilia: thank you for these kind words about Louis MacWilliam, Head of Immigration Law. We wish you all the very best with everything.

Rated 5 out of 5 stars

I would like to thank Helen for all her…

I would like to thank Helen for all her help in securing me an excellent result with regards to my claim. Because of Coronavirus all communication had to be done by phone/email she kept me well informed.
I would not hesitate in recommending the services of Truth Legal

July 19, 2021
Unprompted review
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Reply from Truth Legal

Helen Beaumont and Team are overjoyed to read your kind words. It is always awful that anyone should require the services of a personal injury solicitor. It is our pleasure to serve, to help, to represent. We concur that it is preferable to meet in person, but Covid, as you say, has made that tricky. Best wishes for the future.

Rated 2 out of 5 stars

Disappointed

I went with this firm in March/April based on reviews, but was sadly let down. I was applying for a straight forward Family Visa (Fiancé route) US to UK, and Louis was assigned my case. I paid £400 for a skype session and a letter stating what supporting documents I would need for the application. The letter I was given was extremely generic and was missing important things (like needing a letter from our landlord granting me permission to live with my partner in her rented property). When I asked Louis about this, he first told me I did not need it. However, he emailed me again that night stating that he went over the Appendix and I was actually, in fact, correct. How come I knew more than the actual immigration solicitor? This was a major key document he should have known about and had I missed it myself, I could have easily been denied the visa. I cut contact with him after his email and went on by myself. I was thankfully approved based on what I provided myself. Overall, it was a waste of money having known everything I paid him to tell me, plus more. So, if you have familiarized yourself with the rules and Appendix, don't bother hiring a solicitor from Truth Legal Solicitors. Yes, he was very polite and nice to work with, but I would have taken a huge gamble following his advice (or lack of). I suggest joining this free and wonderfully helpful Facebook group if you're from the US: "UK Spouse visa for USA Citizens". They will answer all your questions and worries as it's filled with people who have gone through this process themselves. Good luck!

July 15, 2021
Unprompted review
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Reply from Truth Legal

Dear Ashley

I am sorry that you feel disappointed and let down by the service that you received from us.

Whilst I am fairly certain the omission of this specific document you highlight in your review would not have led to a refusal, I recognise that this was an initial oversight on my part and I apologise for this, as I did at the time.

We certainly recognise that many individuals will want to apply without a solicitor and that this is not always straightforward, given the lack of clear guidance from the Home Office. We have a widely read, free, 6,500-word legal guide (https://www.truthlegal.com/legal-guides/spouse-visa-application-guide/), which we believe empowers partners and spouses to apply in their own right – explaining the rules, evidence required and the application process. We also have a range of highly niche blogs on this area, such as our FAQs aimed specifically at spouses/partners applying from the USA - see: https://www.truthlegal.com/how-to-apply-for-a-spouse-visa-from-the-usa-to-the-uk-faqs/.

Where individuals choose to instruct us, they receive detailed verbal and written advice. In our advice letter, we are always careful to confirm our client’s instructions and to give tailored advice, covering the eligibility requirements, application process and providing a document checklist. Whilst it is true that some aspects of our advice has wider applicability, in particular our explanation of some aspects of the application process, we believe this information is nonetheless relevant and useful to most of our clients. After receiving advice, individuals can then choose if they wish to instruct us to further assist with the preparation of their application.

I am glad that you were able to secure your visa and I wish you a successful move to the UK.

Best wishes

Louis

Rated 5 out of 5 stars

Great and very flexible help

Great and very flexible help. They were concerned to give the right advice - technical and to suit us as people - rather than to push a course of action that might generate billable hours but be wrong for us. Thanks Mirek and team

July 14, 2021
Unprompted review
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Reply from Truth Legal

These powerful words of yours are what we try to be about. Mirek has worked with us for 6 years or so: we are fortunate to work with him. He is a credit to the legal profession. With gratitude.

Rated 5 out of 5 stars

Excellent Spouse Visa Advice

I applied on the Truth Legal website for a 15-minute free consultation regarding my wife's UK Spouse Visa application as we were a bit worried about the accuracy of our documents. If anyone is applying for this or a similar visa I would absolutely recommend this. I spoke to Michelle Lee who was incredibly helpful and answered every question I had (there was a lot). The visa application process is extremely complex and I'm amazed at how much she knew including the very small details. Michelle spent an extra 10 minutes over the allotted 15 with me and really put my (and my wife's) mind at ease without our application coming up soon. Can't thank her and Truth Legal enough.

July 7, 2021
Unprompted review
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Reply from Truth Legal

Michelle Lee, one of our Immigration Solicitors, was pleased to assist. As you correctly say, the process is extremely complex, fraught with traps for the unsuspecting. Best wishes for the future.

Rated 5 out of 5 stars

Absolutely superb from start to finish!

Absolutely superb from start to finish!
My mom was injured due to “carers” rushing their call.
Gary from Truth Legal took on our case.
He is very honest, straightforward and tenacious in his resolve.
He overcame every obstacle that was put forward by the other side and in the end they admitted liability and we came away with a very satisfactory financial settlement.
There are many injury claim solicitors advertising on TV with overly exaggerated promises, but Truth Legal don’t have to do any of that because their clients speak from real world experience.
Well done to everyone, you really are the good guys for us all.

June 30, 2021
Unprompted review
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Reply from Truth Legal

What a delight it is to read your review. Gary Warriner, Head of Clinical Negligence, is exactly as you decribe him. Naturally, we remain saddened that anyone would need to use our services for such a matter.

We are far from perfect, but we try our best to help our clients. We are proud to do such meaningful, important legal work. With our best wishes from everyone at TL.

Rated 5 out of 5 stars

Mirek offered me a 20 minute free…

Mirek offered me a 20 minute free consultation regarding my work issue. Mirek very clearly explained the processes to me and answer any questions I had. The service provided was professional and friendly. I will definitely be contacting Truth Legal again. Thank you Mirek

June 28, 2021
Unprompted review
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Reply from Truth Legal

Our pleasure to help. Best wishes.

Rated 5 out of 5 stars

FANTASTIC SERVICE FROM LOUIS MACWILLIAM

I write to express our sincere appreciation and gratitude for your highly professional and competent services, provided in both a friendly and accessible manner.Louis was always patient, professional, highly knowledgeable and always answered our questions straight away.
I would highly recommend Louis MacWilliam for all the hard work he put in our case.
Many thanks
Agnes

June 24, 2021
Unprompted review
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Reply from Truth Legal

Thank you for your lovely review about our Head of Immigration Law, Louis MacWilliam. On behalf of everyone at TL, we wish you all the best for the future.

Rated 5 out of 5 stars

Helpful, reassuring and caring

I recently had to use Truth Legal following the sudden passing of my father. Having left no will it was an extremely worrying time for us all. Maya took my initial call and continued to be my contact throughout. She was extremely helpful and knowledgeable, explaining everything to me step by step and actually continued to coach me through the process on a personal level as well as legally. After each call I received a follow up email with everything we discussed and an offer of more info if needed. Her continued and genuine support meant the world genuinely couldn't have got through it with out her knowledge and support, can't recommend enough!

June 17, 2021
Unprompted review
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Reply from Truth Legal

Such profoundly sad news. Our sympathy to you and your family.

We are pleased that we could be of assistance at such a time. Best wishes.

Rated 5 out of 5 stars

Highly recommended

We were recently granted our leave to remain visas with the help of Louis MacWilliam. Louis very clearly explained the processes to us and was always there to answer any questions we had. The service provided was professional and friendly. Louis was always on top of things. We will definitely be contacting Truth Legal again for our next round of visas. Thank you Louis. Debbie

June 16, 2021
Unprompted review
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Reply from Truth Legal

Great news for you! Thank you taking time to leave this review about the service provided by our Head of Immigration Law, Louis MacWilliam. We are always pleased to help. With best wishes from everyone at TL.

Rated 5 out of 5 stars

Helpful and Compassionate Service

Helpful and Compassionate Service

Michelle offered me a 20 minute free consultation regarding a visa application which I found extremely useful - she cleared up a number of my concerns, and helped me to understand often opaque and confusing Home Office visa guidance easily. Thank you, Michelle!

June 15, 2021
Unprompted review
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Reply from Truth Legal

The title of your review perfectly encapsulates what we try to be about. Sometimes we do not achieve those lofty ideals. We are overjoyed to read that you found Michelle's service useful. Having a solicitor of Michelle's quality in our Immigration Team is a real coup for us. As you perfectly put it, the Home Office rules are opaque and confusing. With best wishes for the future.

Rated 5 out of 5 stars

Highly recommended

Despite the outcome turning out a bit different, I am very grateful for Truth Legal, they are honest and will only proceed in a way that works out for you. I researched many firms and many only seemed to care about how much money I would make from it, Truth Legal care, and will confirm when you have not been treated fairly. Yvonne took on my case, she was clear in communication and listened to me through a stressful time, Katherine Swinn also took the time to offer me advice. If I was to ever need Legal advice again I would 100% go back to Truth Legal - thank you for making a stressful situation that little more bit easier.

June 11, 2021
Unprompted review
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Reply from Truth Legal

We are pleased that we could serve and assist. Legal cases can be unpredictable and stressful. We are far from perfect, but we do care. Thank you for leaving this review. With thanks and with best wishes for the future.

Rated 5 out of 5 stars

BEST SOLICITORS EVER.I DID NOT EXPECT…

BEST SOLICITORS EVER.I DID NOT EXPECT SO GOOD HELP CLEARLY EXPLAINED.IN THE SCALE BETWEEN ZERO AND TEN I CAN RATE THEM AND GIVE 11!!ONCE AGAIN MANY THANKS FOR YOUR HELP MR.M..EK.

June 9, 2021
Unprompted review
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Reply from Truth Legal

11 out of 10! Wow. Super news that we were able to assist. We love doing what we do. With the best of wishes for the future.

Rated 5 out of 5 stars

Best immigration solicitors ever!!

Recently been granted skilled workers visa with the help of one of the best immigration solicitor Louis MacWilliam. Louis had been really professional, thoroughly knows all immigration laws and there is this extra tip which helps with your visa filing process. Louis is your go to man if you’re facing immigration issues.

June 8, 2021
Unprompted review
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Reply from Truth Legal

Our gratitude for taking time out of your day - when the sun is shining - to leave this fabulous review about our Immigration Department. Louis MacWilliam is - precisely as you describe - the go-to solicitor for these matters. Best wishes with your work.

Rated 5 out of 5 stars

Excellent company to handle my claim

After suffering a accident at work back in October 2018 and shattering my left elbow and having to have surgery. I appointed Truth legal to take on my claim as they had a no win no fee policy. I was assigned Helen Beaumont and she has been amazing through the whole process. Always keeping me upto date either via email or phone call and going above and beyond. I couldn't think of a better company or solicitor to take on my case. She was even able to help in arranging private physio therapy to aid in my recovery. My case has now been settled and I am really pleased with the outcome Helen achieved. It has been a long process but it was good to have Helen fighting my corner each step of the way.

May 20, 2021
Unprompted review
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Reply from Truth Legal

Thank you for leaving this detailed, generous review about our Personal Injury team. We would rather inhabit a world where there are no accidents at work, but as long as there are such awful accidents, we will be there to support such unfortunate people.

For others reading this page, you are right to point out that the process is not always quick, particularly if you want to do things properly. Helen Beaumont is one the best personal injury solicitors in the country and we are pleased - but unsurprised - to read that you had a strong relationship with Helen and that you were pleased with the result. No amount of compensation, though, can ever make up for suffering an accident at work.

On behalf of everyone at TL, we wish you all the very best for the future.

Rated 5 out of 5 stars

Excellent service from Navya Shekhar

I contacted Truth Legal to help me with the Settlement Agreement I was offered last minute. It was all stressful until I spoke to Navya. From the first 'advisory' call to the last moment of my case I felt looked after and well informed. I'm so grateful I had Navya next to me in this difficult time. I can highly recommend Navya and the Truth Legal team to anyone that needs top quality service.

May 19, 2021
Unprompted review
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Reply from Truth Legal

Employment Law situations are immensely stressful, often akin to the stress experienced in a family law scenario. As Head of Employment Law, Navya Shekhar leads her team with skill and compassion. It is great to read that you recommend Navya's services. With best wishes for the future.

Rated 5 out of 5 stars

Great experience with Katherine Swinn

I felt very helpless and disappointed at the time having to deal with a legal matter until I was recommended the Truth Legal.
Talked to Andrew Gray once over the phone and my case was assigned to a lady called Katherine Swinn.
They were very straight forward from the start without complicating things.
Since the day one, Katherine was very understanding of my situation and the sensitivity of the case. I wouldn’t have to chase the case at all as she would update me regularly. She worked tirelessly and did a very fantastic job.
I would honestly recommend Truth Legal and Katherine to anyone who is desperately dealing with a legal matter.
You certainly won’t be disappointed.

May 6, 2021
Unprompted review
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Reply from Truth Legal

Thank you for these words about Katherine Swinn. Katherine is a tenacious, fearless litigation solicitor. We would prefer it if our litigation services were not needed, but as long as they are, Katherine will diligently pursue justice. With the best of wishes for the future.

Rated 5 out of 5 stars

Excellent service from Mirek Ksiezarek

Last November I found myself in a situation where I needed expert legal advice offered on a no win no fee basis. I gave them a call and within hours was contacted by Mirek Ksiezarek, one of their lawyers. The initial consultation was longer and more detailed than expected, which has already made a great first impression. He then worked on my claim and was very professional, supportive and informative throughout the process. Always available via phone/ email, and through regular communication the process has been smooth, transparent and stress free. Mirek’s attitude was honest and to a very high standard, exactly what you would want from your lawyer.

Both his approach and advice, as well as the outcome of my case have exceeded my expectations therefore I am keeping his contact details and will 100% be recommending/using Truth Legal in the future.

May 4, 2021
Unprompted review
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Reply from Truth Legal

Reading such a wonderful review has put a smile on the faces of everyone at TL. Your words reinforce to us all why it is we do what we do and do so with passion and dedication to our clients. Mirek is one of most experienced lawyers, totally dedicated to the cause. Thank for this review. Best of wishes for the future.

Rated 5 out of 5 stars

A stress-free legal experience

Within the last four years I was involved in two incidents and suffered personal injury. I decided to see if a legal firm would take on my case on a no-win, no-fee basis.

I searched on line to see which legal firms I might approach and felt anxious just looking at the bold promises of success that they made and reading a number of horror stories. I was about to give up when I happened upon Truth Legal by accident. I read everything on their website and couldn't believe my luck! Just the sort of firm I was looking for, one I knew I could trust.

No anxiety from start to finish! The first claim failed and the second one succeeded. Catherine worked on my claims and did a through and excellent job. I very much appreciate all the hard work and time she put in.

Truth Legal excelled themselves and I wouldn't hesitate to use them again. Recently I recommended them to a friend.

May 3, 2021
Unprompted review
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Reply from Truth Legal

From everyone at TL, "thank you" for the faith that you have shown in us. We are far from perfect, but we do care. You were in safe hands with Catherine Reynolds. Thank you for recommending us.

It is a privilege to do this work, working on behalf of wonderful clients. Nobody wants to need the services of a personal injury lawyer, but as long as they do, we will be here. With the best of wishes for the future.

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