Fantastic customer service! I'm slow in using my product so the auto-refill came a bit too soon. I reached out to Spartan to cancel the order. Patrick responded within a day, cancelled the order, sent... See more
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At Spartan, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Spartan isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.
Contact info
United States
- support@try-spartan.com
- try-spartan.com
Replied to 96% of negative reviews
Typically replies within 2 weeks
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Timely response and friendly service
I reached out to the support email yesterday afternoon and by this morning, my concern was already answered and solved. Joey helped me out immediately and my replacement item was shipped out. Thanks a bunch! I love your products and am definitely going to be getting more in the future.
Patrick was very helpful and diligent
Patrick was very helpful and diligent. He immediately responded to my issue and found a speedy resolution. I am extremely with the service provided.
I’ve always been skeptic about any…
I’ve always been skeptic about any products that ‘help with hair growth’ 🙄 - I’ve tried a few different ones over the years & didn’t see any difference TBH.
Spartan is the one exception!! Woot Woot! 🙌 - I LOVE Spartan products, and I use the shampoo & conditioner 3-4 time a week… religiously!! I’ve now added the ‘Root Activator Spray’ whiz is definitely the way to go! 🫶
I’m lucky that I still have a decent head of hair, but I was definitely starting to recede at the front, especially on the RHS above my eyebrow, and the front definitely wasn’t as thick as it used to be 😪.
After 12ish months of using Spartan, the recession has not only stopped, but has grown back noticeably (for me) as the new hairs are much lighter than the older hair that’s always been there! It’s shows especially after I wash & blow-dry my hair & looks 👌👌👌 - when I style it to go out!
I 100% recommend this 3 product combination & to cap it off, the shampoo & conditioner smell amazing & my hair looks & feels healthy AS!! 🥳
I buy the above for my friends as gifts (especially when they are thinning) & have had many thank you BIGTIME back… which I love!
If you haven’t started using Spartan, get around it & you too will be thanking me!! Hahaha!
Enjoy!! 👍
Excellent and fast work by Miss…
Excellent and fast work by Miss JeAnne, the best. Thanks. DCL
The customer service provided by JeAnne…
The customer service provided by JeAnne and Marinella was exceptional. Although the ordeal of getting my packages has been frustrating. they have made the process easier, and adding in a free item to boot was a nice gesture.
Just want to thank Patrick for his help…
Just want to thank Patrick for his help in making adjustments on my order. He was quick and effecient!
I was assisted by Marinella
I was assisted by Marinella, Mhyca, Joan & Cecille. They provided fantastic service and made my purchase a breeze. Frankly, working with them, was easier than trying to navigate the website to make the purchase on my own.
I had a snafu with my order but…
I had a snafu with my order but Marinella and Cecille straitened it out for me in customer service! I'm looking forward to trying another product from Spartan!
Quick response
Joey was quick to respond! He got me a new product because mine got shipped to the wrong address.
Mhyca took care of my issue immediately…
Mhyca took care of my issue immediately very impressed
Perfect management
Perfect management
High level of customer service quality
Had no problem resolving my issue
Had no problem resolving my issue , Joseph was great help and got it resolved in quick time. Thanks
Veronica Did an exemplary job helping…
Veronica Did an exemplary job helping me and my issue.
Order doubled without my authorization, then rectified
I placed my order. They doubled it without my authorization. This made me very unhappy. I complained via email and JeAnne was very quick to respond to my complaint and removed the extra items. So bad for them to alter my order, but kudos for rectifying it so quickly.
Very fast response time
Very fast response time, honored my request Julia was very accommodating in getting my subscription altered !
a shipping glitch overcome with great service
I had a shipping glitch, out of Spartan's control and not the end of the world given my location (Cyprus). Fortunately JeAnne was immediately - and I mean immediately ! on the case. Solution now in place, personal and attentive service received - highly recommended to others.
What made my experience good was Julia…
What made my experience good was Julia responding almost immediately to my concerns and completely fixed the situation and I really appreciate that.
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