Tryilluminate Reviews 479

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as excellent and reliable, with many appreciating the high quality and luxurious feel they bring to their homes. People find the lights easy to install, use, and recharge, highlighting their convenience and the significant improvement they make to various spaces like kitchens and wardrobes. However, some people were dissatisfied with the customer service and product reliability, with one reviewer noting that tracking showed their product was still in China.

What people talk about most

Product

Reviewers express satisfaction with the product, highlighting its reliability, brightness, and ease of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality and reliability of the... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of installation and convenience.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Firstly, the product is excellent – I highly recommend and I will definitely be purchasing a few more lights for a couple of built-in wardrobes. We had a very frustrating experience with delivery due... See more

Company replied

Rated 4 out of 5 stars

Items delivered a bit late but Christmas holidays & post delays were incurred. Light installed under kitchen cabinet in a dark corner & its made the kitchen feel welcoming & bright especially during... See more

Company replied

Rated 5 out of 5 stars

We absolutely love the Illuminate wireless motion sensor strip light. It instantly brightens a dark cupboard on our utility. It's slim, wireless and simple to install. It's available in different leng... See more

Company replied

Rated 5 out of 5 stars

First off, these are the best performing motion lights I have bought! Hands down. First bought them for our apartment and then bought several more once we moved into our new house. The illuminateStri... See more

Company replied


Company details

  1. Lighting Store

Written by the company

the home of the best rated LED motion sensored strips. Modern Interior Design, with no complexity. #tryilluminate


Contact info

4.2

Great

TrustScore 4 out of 5

479 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Reliability

I bought 2 of the Outdoor Solar Lights and they are the most reliable solar lights I've ever bought. There are so many cheap solar lights on the market, but it's great to finally find reliable ones of high quality from an excellent supplier. These are perfect for parts of your garden where you need light when putting out the bins etc.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Unreliable products rude customer service

Took weeks to arrive from china. They were bright but buzzing. Told to return them at cost they would refund. Since retuning they have failed adhere to what was agreed. I was left to cover cost of retuning and this was not what was agreed. Then the founder came on and started being rude after I put up this review. Still not had my refund have no lights and out of pocket for postage. I would not recommend - customer service very poor and products not reliable. I have not been refunded either so disappointing. Having to claim refund through payment provider. Avoid!!!

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. I ordered three Halo Light Pro, use them in bathroom, landing and all. Really helps at night and saves flicking on the big lights!
Powerful but very light in weight.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Love these lights

Love these lights! I have them across my whole house now😂 the battery lasts longer than my previous ones and they are still working after 1 year! 10/10

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Light doesn’t hold charge

Ordered the sconce light. Arrived after a few weeks. They ship from china but i don’t feel they make it clear that it’s going to take weeks to arrive. Anyway - unpackaged and everything seems fine. Charged it to full and then stuck it to the wall. Used it maybe 3/4 times for about 30 mins while we’re having tea as it just sits above our dining table. Came to turn it on again and it doesn’t turn on. It’s completely lost its charge. Charged it back up to full and the same thing happens again. Not getting more than 2 hours use from a full charge. Completely useless for the purpose it serves. We didn’t use it all that often after it first arrived so unfortunately I’m out of the returns window. Emailed TryIlluminate to see if there was anything that could be done (assuming I’ve got a faulty product here as it advertised up to 20 hours of continuous use). Didn’t hear anything for a few days. Emailed again asking if somebody could respond and still nothing. It’s been 18 days since my first email and no reply.

I’ve bought 3 strip lights that all work well and i have no issues but the lack of communication on this issue has completely put me off. Won’t be getting my custom again. 1/5

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful kitchen lights

Beautiful kitchen lights, really bright and make the whole space look so much cleaner and modern. Great quality and easy to install. Very happy with them.So impressed with these kitchen lights from Litch. They give amazing light, look stylish, and feel very well made. Would definitely recommend.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted!

Absolutely delighted with the two new "Halos" from Tryilluminate, which lighten up my kitchen cupboards as soon as I open the doors.
I'll be purchasing two more for my larger (under the sink) cupboards.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Bright

Bright, reliable, and easy to install. The lighting looks amazing and feels very well made. Really happy with my purchase and would definitely recommend.

January 2, 2026
Unprompted review
Tryilluminate logo

Reply from Tryilluminate

Thank you for your feedback, Scharo. We are glad to hear the light was bright, reliable, and easy to install. Build quality and simple setup are core priorities for us, so it is great to know they stood out. We appreciate the recommendation and your support.

Thanks

The Tryilluminate Team

Rated 4 out of 5 stars

Items delivered a bit late but…

Items delivered a bit late but Christmas holidays & post delays were incurred.
Light installed under kitchen cabinet in a dark corner & its made the kitchen feel welcoming & bright especially during the dark winter afternoons

January 7, 2026
Unprompted review
Tryilluminate logo

Reply from Tryilluminate

Thank you for your understanding, Fiona. Holiday periods can cause delays and we appreciate your patience. We are pleased to hear the light made such a difference under your kitchen cabinets and helped brighten a dark corner, especially during winter afternoons. Thank you for choosing us and for sharing your experience.

Kind regards,

The Tryilluminate Team

Rated 4 out of 5 stars

Excellent – despite a delivery mix-up!

Firstly, the product is excellent – I highly recommend and I will definitely be purchasing a few more lights for a couple of built-in wardrobes. We had a very frustrating experience with delivery due mainly to the couriers, but Try Illuminate customer support were more than helpful, and we came to a very satisfactory resolution. It would be a straight 5 stars otherwise.

January 6, 2026
Unprompted review
Tryilluminate logo

Reply from Tryilluminate

Thank you for taking the time to share such detailed feedback, Danny. We are very pleased to hear you are happy with the product and that you plan to purchase more for your wardrobes. We are sorry for the delivery issues caused by the courier, but we are glad our support team was able to step in and reach a resolution that worked for you. Your understanding and recommendation mean a lot to us.

The Tryilluminate Team

Rated 2 out of 5 stars

potential scam

potential scam

ordered 9 days ago and no contact since then despite chasing

no update on shipping etc.

January 9, 2026
Unprompted review
Tryilluminate logo

Reply from Tryilluminate

Hello Ben!

Thank for your feedback. We have passed this onto our team.

Please could you email us here: support@tryilluminate.co and we will reply immediately with an update.

Thanks

The tryilluminate Team

Rated 5 out of 5 stars

Great product and arrived as described…

Great product and arrived as described on the website. These were motion-sensor strip lights that I used under my kitchen cabinets. I was surprised at how simple the installation was and how customizable the operation was.

January 8, 2026
Unprompted review
Tryilluminate logo

Reply from Tryilluminate

Thank you for your review, Mike. We are glad to hear the lights arrived as described and worked well under your kitchen cabinets. Simple installation and flexible settings are key parts of the design, so it is great to know those stood out. We appreciate you taking the time to share your experience.

The Tryilluminate Team

Rated 5 out of 5 stars

Top marks for the illuminate strip light

We absolutely love the Illuminate wireless motion sensor strip light. It instantly brightens a dark cupboard on our utility. It's slim, wireless and simple to install. It's available in different lengths and cool or warm temperature. Its easy to recharge. So many uses for them. I'm hooked.

January 8, 2026
Unprompted review
Tryilluminate logo

Reply from Tryilluminate

Thank you for the great review, Nuala. We are pleased to hear the strip light worked so well in your utility cupboard and that the size options, colour temperatures, and easy recharging were useful. Simple installation and flexibility across different spaces are exactly what we aim for, so it is great to know you are getting so much value from it.

The Tryilluminate Team

Rated 5 out of 5 stars

The quality was definitely worth every…

The quality was definitely worth every penny. They understand the assignment of warmth in a home and choosing products that ensure quality.

January 5, 2026
Unprompted review
Tryilluminate logo

Reply from Tryilluminate

Thank you for your kind words. We are pleased to hear the quality met your expectations and that the warmth and finish of the light added value to your home. Thoughtful design and dependable build quality are central to what we do, so your feedback is greatly appreciated.

The Tryilluminate Team

Rated 5 out of 5 stars

I just received my new light

I just received my new light. The sensor work very well and it is very sensible. The tone of the lighting is lovely and the light it self is made with quality pieces . It immediately created a hight styled spot . Thank you ! I hight recommend the Apex LIght.

January 1, 2026
Unprompted review
Tryilluminate logo

Reply from Tryilluminate

Thank you for your review. We are glad to hear the sensor responsiveness, light tone, and build quality stood out. It is great to know the Apex Light helped create a clean, well styled space so quickly. We appreciate the recommendation and your support.

The Tryilluminate Team

Rated 5 out of 5 stars

Let there be light!

Living in a period property it is not always possible to rewire and illuminate all those dark corners and cupboards. I’ve found that having these lights from Tryilluminate has been a huge blessing. Every part of the process is easy and the recharge takes no time at all. We have a charging bank and rotate the strips as needed. Let there me light!!!

December 25, 2025
Unprompted review
Tryilluminate logo

Reply from Tryilluminate

Thank you for the thoughtful review, Farah. You are exactly right that rewiring is not always an option in period properties, which is why we designed these lights to be fully wireless and easy to recharge. It is great to hear they have helped brighten those hard to reach areas and fit smoothly into your routine. We appreciate you sharing how you use them.

The Tryilluminate Team

Rated 5 out of 5 stars

The lights match previous ones bought…

The lights match previous ones bought fromTryilluminate

December 19, 2025
Unprompted review
Tryilluminate logo

Reply from Tryilluminate

Thank you for your review, Paul. We are glad to hear the new lights matched your previous purchase. Consistency across orders is important to us, so it is great to know that came through. We appreciate your continued support.

The Tryilluminate Team

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