I ordered after reading glowing reviews and felt hopeful. Instead I got zero results, confusing billing, and no customer support. I’ve spent more time chasing them than using the product. I absolutely... See more
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That 60 day money back promise sounds reassuring; until you actually try to use it. I followed all instructions and returned the product properly. Weeks later, no refund and no confirmation. My emails... See more
Company replied
So I ordered Smooth Skin as a one time purchase and didn't realize the subscription option was pre-selected at checkout. I got a shipping notification for a second bottle and was confused. I emailed t... See more
Company replied
I ordered during a promo that clearly promised bonus items. The extras never showed up, and the main order was delayed for weeks. Tracking was confusing and barely updated. Support never gave a straig... See more
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THE ABSOLUTE WORST COMPANY EVER
THE ABSOLUTE WORST COMPANY EVER! Stay away…. I have been attempting to get a refund since December! But yet im still not successful , even though they have their product back in the warehouse per the USPS… I have talked(email) multiple agents also the AI agent , i just keep getting a runaround. It is mind blowing. I am now almost out of the 60 days due to their fault! This item was returned before CHRISTMAS 😞….. I do not advise ordering through this company at all. The reviews are a scam! They are a scam. Everything about them are a SCAM!
Terrible company to deal with
Terrible company to deal with. Big run around, can't ever speak to anyone. Trying to cancel order they want to charge me 5.00 to cancel and a additional 38.00 a month. Unbelievable
Impossible to cancel & refund
I've tried to cancel order immediately, no response. When cancelling, you'd think they know to also cancel future shipments, but no, charged another $31.96 and received another shipment. Guess I'll have to call bank to dispute and get a new card.
They are scammers
They are scammers, avoid this company. Don't buy from this people. I bought a product that never arrived and apparently I have signed for a subscription and get charged every month. I tried to contact them and they don't solve anything. I ended up having to cancel through the bank.
Zero stars
Zero stars. Scam
I cancelled my order in less than 3 minutes, they sent the item anyway. I have called and email to request a refund but no response.
Scam
Scam. They make it impossible to cancel. With no reply to email or phone. It’s a garbage product and they get you stuck in a subscription. I had to call my credit card and cancel it because of these guys. Just another scam once again.
Scam
Scam. Product is garbage and they enroll you in auto ship and auto bill every month
Useless product
Useless product. They will not listen to several written requests to cancel a 'subscription' I didn't know I'd signed up for and, the will only refund 30% !!!! Of the cost of the now, 10!! Bottles I have! Just got notified of another two bottles shipping today!!! STOP. SCAM.
Zero Support, Absolute Nightmare
I had a terrible experience with Sculptique. After making a one-time purchase, they charged my card again without my consent and even sent an email thanking me for an order I never placed. There was no subscription agreement, no warning, nothing.
Despite sending multiple emails, I received no response at all. Complete silence. This shows a total lack of respect for customers and zero accountability.
Because of their actions, I was forced to cancel my credit card, which caused significant inconvenience and unnecessary problems with other payments. No customer should ever be put in this position.
This company is not customer-friendly, not transparent, and not trustworthy. Unauthorized charges followed by ignoring customers is unacceptable. I strongly advise people to avoid companies like this and think twice before giving them your card details.
Very disappointing and stressful experience. I would never use them again.
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