SURI - Award-winning Electric Toothbrush | B Corp™ Reviews 

20,857
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 7,147 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the sleek and lightweight design, the exceptional battery life, and how remarkably clean their teeth feel after daily brushing. Many people also appreciate the remarkably responsive customer service team and the convenient travel case equipped with a useful sanitizing light. However, some customers also noted recurring issues with product reliability, mentioning that units eventually stopped working or failed to hold a charge. A few people also experienced frustrating device malfunctions, such as brushes spontaneously switching on by themselves or cycling through settings unexpectedly.

What people talk about most

Quality

Customers had positive experiences with quality, highlighting that the device is well-made, feels stylish,... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the slim, sleek design, excellent... See more

Customer service

Customers consistently note positive experiences with customer service, frequently highlighting prompt... See more

Service

Reviewers highlight positive aspects of service, noting that customer support is prompt and efficient when... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since using, though I’ve only been using for 3 weeks or so, my skin has gotten softer, a patch of eczema I have calms down when only touching shower water, my hair is softer and doesn’t get as greasy... See more

Rated 5 out of 5 stars

I've used electric tooth brushes before, but this one, from its design, materials & ease of use, has surpassed all the competition. My teeth have definitely felt cleaner very early on, without any dow... See more

Rated 5 out of 5 stars

I bought 2 Suri 1.0 toothbrushes plus accessories about 11 months ago and both had problems with what looked like corrosion near the switch. I contacted customer service and sent photos and 2 new upgr... See more

Rated 5 out of 5 stars

First time using an electric toothbrush and initially I found the sensation slightly uncomfortable, slightly too intense. But I absolutely loved how clean my teeth felt, particularly near the gum lin... See more


Company details

  1. Health and Beauty Shop
  2. also in
  3. Beauty Product Supplier
  4. Dental Supply Store
  5. Toiletries Store

About SURI - Award-winning Electric Toothbrush | B Corp™

Written by the company

Hi there, we're SURI, a UK-based, Certified B Corporation oral care brand.

We design sonic electric toothbrushes with aluminium bodies and plant-based brush heads, made to look good, clean well and last.

SURI Pro 2.0 sonic electric toothbrush

Why choose SURI?

Built-in pressure sensor.

SURI Pro 2.0 has a Touchsense™ pressure sensor that pulses if you brush too hard, helping protect your gums.

Over 1 month battery life.

One charge covers around a month of twice-daily brushing, at home or away.

Slim, waterproof aluminium body.

Lightweight, durable and IPX7 waterproof, with two cleaning modes (clean and polish) and a 2-minute quadrant timer.

Plant-based brush heads.

Our heads are made from cornstarch, with medium-soft bristles derived from castor oil. In the UK and US, you can send used heads back to us free of charge and we recycle them into new products.

Named Editor's Choice.

SURI 2.0 was named Editor's Choice in Electric Teeth's Best Electric Toothbrush 2026 guide.

Shop SURI

What's in the box?

SURI Pro 2.0 toothbrush, 1 plant-based brush head, wireless charging stand, magnetic mirror mount and a plant-based head cover.

Optional UV-C travel case.

Available with SURI Pro 2.0, our slim travel case has USB-C charging and a built-in UV-C light that kills up to 99.9% of bacteria on your brush head.

SURI UV-C travel case

Magnetic mirror mount.

Every toothbrush comes with a minimalist magnetic mount, so your brush can sit on a mirror or tile instead of the sink.

SURI magnetic mirror mount

Buying with confidence

100-day trial when purchased at trysuri.com: try SURI for 100 days, and if it's not for you, return it for a refund.

Warranty: SURI Pro 2.0 comes with a 1-year warranty, extendable to 2 years when you register.

Need help? Contact us at support@trysuri.com.

Shop SURI

Contact info

4.8

Excellent

TrustScore 5 out of 5

21K reviews

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4.8

All reviews

(20,857)

7,180 reviews in the last 12 months

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Rated 5 out of 5 stars

Great toothbrush and kit

Great toothbrush ans kit. The case is much smaller than the Sonicare it’s replacing which makes it a lot easier to travel with, and the USB-C means less cables to bring too.

The toothbrush itself feels really solid, and well built. I now look forward to brushing my teeth!

October 6, 2026
Rated 5 out of 5 stars

Excellent Toothbrush

Excellent sales order processing. Suri toothbrush certainly performs excellently and as my Dentist recommended. It is a quality product and very tactile to handle. I prefer the outcome to my Oral B.

October 13, 2026
Rated 5 out of 5 stars

Healthy Gums & Great Service

I’ve bought a toothbrush for myself, my partner and my mother! It is the best toothbrush I’ve ever owned and has helped me return my gum condition to healthy.
On the one me occasion I’ve needed customer service they’ve been quick and made everything pain free.

October 6, 2026
Rated 5 out of 5 stars

Excellent customer service

I recently replaced my SURI under warranty and found the process extremely quick and easy. The SURI customer services staff I contacted could not have been more helpful and everything was expedited with minimum hassle. I since bought a USB-C charging adaptor for me brush and, once again, it was delivered very quickly and for a reasonable price. I am very pleased with my v2.0 brush and travel case- a subtle but definite improvement on the v1.0.

October 12, 2026
Rated 5 out of 5 stars

Fantastic products and service!

Fantastic customer service, which is a rarity these days, Suri's team sorted out my query in moments. Great battery life too, it lasts weeks without charge. I love the eco angle, that was the initial attraction, but there are so many other benefits too.
I've been using Suri for about 2 years and my dentist is so pleased with my mouth health they have moved me from 6 monthly to 9 monthly check ups. I'm a very happy customer 👍

October 4, 2026
Rated 1 out of 5 stars

I TRIED TO CONTACT SURI-no one got back…

I TRIED TO CONTACT SURI-no one got back to me-then they sent me a feedback form to complete-how had they done????they had never replied

my reply to Suri's reply!-NO YOUR EMAILS ARE NOT GOING INTO SPAM!YOU REPLY SAYING YOU ARE VERY BUSY AND THAT YOU WILL EMAIL SOON-BUT YOU DONT
I'VE HAD YOUR 'WE'RE VERY BUSY 'EMAIL SEVERAL TIMES,THE LAST TIME ON 26/10/26,TODAY ,FOR THE FIRST TIME,I HAVE HAD 3 DIRECT EMAILS.

October 26, 2026
Unprompted review
SURI - Award-winning Electric Toothbrush | B Corp™ logo

Reply from SURI - Award-winning Electric Toothbrush | B Corp™

Hi Jennifer,

Thank you for bringing this to our attention. We're very sorry to hear about your experience and understand how frustrating this must have been.

At SURI, we aim to respond to all enquiries promptly, but it appears our previous emails may not have been reaching you. We'll contact you shortly via an alternative email address to prioritise your case and help resolve this as quickly as possible.

To help ensure you receive our future emails, please add hello@trysuri.com to your safe senders list or contacts.

All the best,

SURI Team

Rated 4 out of 5 stars

Love my Suri toothbrush

Love my suri toothbrush, has made such a difference to my brushing experience. Also love the wash bag and toothpaste. I was so impressed by the packaging also and quick delivery.
Bought 2 more recently as gifts for family members however was disappointed that the packaging wasn’t the same. Everything looked so sleek and well presented when I received mine however this time both packages came but items were just put in a box as usual and didn’t look anywhere as aesthetically pleasing. The brush and case are so perfectly created and I felt the first packaging just highlighted this. I appreciate the packaging doesn’t really matter in the long run but these products are so well made that it really did make all the difference, and especially if you’re giving as gifts. Was going to buy another for someone else but unsure if the packaging will be the same.
Otherwise I’m delighted with my new brush and wash bag and would highly recommend.

October 5, 2026

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