Try the Kit Reviews 545

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, describing it as fantastic, first-class, and extremely easy to use. Many highlight the convenience of trying out expensive camera gear before committing to a purchase, appreciating the timely delivery of products in excellent condition and the smooth return process. The overall user experience is frequently noted as efficient, well-organized, and seamless from start to finish. However, some people were dissatisfied with the delivery and collection services, citing issues with couriers failing to collect items on time or providing conflicting information. A few other people also felt that the equipment received was not in perfect condition, with one reviewer mentioning a dented camera and a dirty sensor that made it unusable for a meaningful trial.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with the opportunity to try... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, efficient, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its efficiency, promptness, and... See more

User experience

Users describe positive interactions with the user experience. Customers consistently praise the smooth,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently report that equipment arrives in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service TryTheKit provides is just fantastic, top class! I've used them extensively to try Canon gear. There's no selling pressure involved, just a 5% discount offered via registered retailers tha... See more

Company replied

Rated 5 out of 5 stars

Excellent communication, easy process and can avoid expensive mistakes. For example, just hired an EF 600mmF4, to save money rather than the RF version, but not sure about the AF on an R6m2, so will n... See more

Company replied

Rated 5 out of 5 stars

Got recommended Try The Kit from a photographer friend, so went ahead and got a lens i had been looking at .and after trying it , I opted to go buy it, so on that experience id certainly recommend t... See more

Company replied

Rated 5 out of 5 stars

The perfect way to be able to try out camera gear you are interested in in your own time. 10/10 Very friendly/professional staff Equipment delivered in a timely manner (when promised) in ver... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

545 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing service

Amazing service, highly recommend

April 8, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review Toby! I'm glad to hear you enjoyed using our service.

All the very best,
Amy

Rated 5 out of 5 stars

Great company

Such a great company! You can try any kit you want before buying it. Everything went well, good communication, prompt delivery and collection!
Highly recommended!

April 4, 2025
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Reply from Try the Kit

Thank you so much for taking the time to review our service Peter! I am delighted to hear that you enjoyed putting the lens, and us, to the test!

All the very best,
Amy

Rated 5 out of 5 stars

An excellent service

An excellent service that is easy to use and an ideal way to try before you buy. Recommended.

April 3, 2025
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Reply from Try the Kit

Thank you so much for writing a review Chris! I am glad that you enjoyed putting the kit to the test!

All the very best,
Amy

Rated 5 out of 5 stars

A great 'Try before you buy' experience

Very pleased with the service by Try the Kit. Not only did I have a phone call asking if they could deliver early (but still collect on the original collection day), they also confirmed things via email, and I also had confirmation from ParcelForce of when they'd be delivering/collecting.

The equipment (camera, lens & converter) was really well packaged and looked in great condition. It came with everything I needed, including a spare battery!

It was a great 'Try before you buy' experience.

Thanks again, Try the Kit!

March 25, 2025
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Reply from Try the Kit

Thank you so much for taking the time to write a review Patrick! I am delighted to hear that you enjoyed using the service to evaluate equipment for your next purchase. I have passed your lovely comments on to the team.

All the very best,
Amy

Rated 5 out of 5 stars

Everything works exactly as described

Everything works exactly as described, I loaned the kit, it came a day early, got picked up on the correct day and the money was refunded. What more can you ask? Oh yes, they even gave me £100 cashback if I brought the camera.

March 18, 2025
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Reply from Try the Kit

Thank you for taking the time to write a review Grant! I am so pleased you enjoyed using the service and hope that it helped you to decide on your next purchase.

All the very best,
Amy

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, kit arrived as specified, everything I needed to try it out properly, collected as said and deposit returned swiftly. Gave me the tools to choose my next camera with confidence that it would suit me as I could try 2 different systems on different weekends. Thank you!!

March 18, 2025
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Reply from Try the Kit

Thank you so much for reviewing us Karen! I am so pleased that the try before you buy service was helpful and enabled you to make an informed decision on your next purchase.

All the very best,
Amy

Rated 5 out of 5 stars

Great service

Great service. Enabled me to try before I bought..!

March 18, 2025
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Reply from Try the Kit

Thanks for taking the time to post a review Jonathan! I am glad that you found the service helpful and that you are enjoying your new kit!

All the very best,
Amy

Rated 5 out of 5 stars
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Reply from Try the Kit

Thank you for posting a review Gareth! I am pleased to hear that you found our try before you buy service useful! I hope that it helped to narrow down your next purchase.

All the very best,
Amy

Rated 5 out of 5 stars

Whole process was very easy and helped…

Whole process was very easy and helped me decide wether to buy a lens or not

March 11, 2025
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Reply from Try the Kit

Thank you for taking the time to review our service John! I'm so pleased to hear that you found your trial of the RF 200-800mm lens useful.

All the very best,
Amy

Rated 5 out of 5 stars

Fantastic free service to try new kit.

Hired a Canon R6ii and a RF lens to try before I buy. The service was absolutely fantastic. Arrived before I booked it and easy to return with the pre arranged collection and supplied delivery label too.

Will certainly use again - in fact I have the next camera booked in for hire already 👍

March 11, 2025
Unprompted review
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Reply from Try the Kit

Thank you for taking the time to review us James! I am so pleased that you have found the service useful to trial potential purchases. It was a pleasure to help you - on both your orders!

All the very best,
Amy

Rated 5 out of 5 stars

Kit delivered early in good condition

Kit delivered early in good condition - there's something special about popping the zip ties on a pelle case.

Great idea getting time to have the S5 in your hands - in first few mins felt awkward, but it grew on me - takes great images and a raft of functions I only scratched the surface of.

March 7, 2025
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Reply from Try the Kit

Thank you for taking the time to write a review Ian! I am so pleased that you enjoyed trialling the LUMIX S5II and putting it through its paces. I hope the loan helped you to make a decision about your next purchase.

All the very best,
Amy

Rated 5 out of 5 stars

Easy rental process - excellent!

Relatively easy to rent a lens and the best was that it didn't cost me anything. Nice email about lens arriving a day early :) and the whole process is so easy and it's a lot cheaper than buying a lens. They sort out delivery and pick up and send everything needed for the return with the lens.

March 6, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review of our try before you buy service Christopher! I am so pleased that you found the service useful.

All the very best,
Amy

Rated 5 out of 5 stars

Excellent Camera

Great pictures from the camera, great service to deliver the camera & accessories at your door steps with real time updates on delivery. Great Canon Experience.

March 3, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review Blesson! I am pleased that you enjoyed using our service.

All the very best,
Amy

Rated 5 out of 5 stars

Excellent service

Excellent service

March 4, 2025
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Reply from Try the Kit

Thank you Audrey! That means the world to our team!

All the very best,
Amy

Rated 5 out of 5 stars

Absolutely great experience from start…

Absolutely great experience from start to finish. Great communication, kit came in great condition and very well packed. Deposit was returned promptly. Wouldn't hesitate to use them again when I'm planning to purchase more kit.

February 19, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review Zornitsa! I am so pleased that you enjoyed using our service to compare the two lenses.

All the very best,
Amy

Rated 5 out of 5 stars

Super helpful staff.

Super helpful staff.
Very efficient system for hiring.
Equipment was perfect.
Now very tempted to buy!!!

February 12, 2025
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Reply from Try the Kit

Thank you for writing such a lovely review Louisa! Our team work super hard and having feedback like this to pass on to them makes it all worthwhile, so thank you!

Should you give into temptation I am sure that you won't regret it!

All the very best,
Amy

Rated 5 out of 5 stars

Great way to make sure before buying

The booking process was really easy as was delivery and pickup. It is such a great way to make sure the kit will do what you expect before buying.
New camera now ordered online with confidence!!
Will use again before expanding kit

February 14, 2025
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Reply from Try the Kit

Thank you for taking the time to review our service Andrew! I am so pleased to hear that your trial gave you the confidence to go on to purchase the camera. That's exactly what we are here for!

All the very best,
Amy

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