Try the Kit Reviews 545

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, describing it as fantastic, first-class, and extremely easy to use. Many highlight the convenience of trying out expensive camera gear before committing to a purchase, appreciating the timely delivery of products in excellent condition and the smooth return process. The overall user experience is frequently noted as efficient, well-organized, and seamless from start to finish. However, some people were dissatisfied with the delivery and collection services, citing issues with couriers failing to collect items on time or providing conflicting information. A few other people also felt that the equipment received was not in perfect condition, with one reviewer mentioning a dented camera and a dirty sensor that made it unusable for a meaningful trial.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with the opportunity to try... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, efficient, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its efficiency, promptness, and... See more

User experience

Users describe positive interactions with the user experience. Customers consistently praise the smooth,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently report that equipment arrives in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service TryTheKit provides is just fantastic, top class! I've used them extensively to try Canon gear. There's no selling pressure involved, just a 5% discount offered via registered retailers tha... See more

Company replied

Rated 5 out of 5 stars

Excellent communication, easy process and can avoid expensive mistakes. For example, just hired an EF 600mmF4, to save money rather than the RF version, but not sure about the AF on an R6m2, so will n... See more

Company replied

Rated 5 out of 5 stars

Got recommended Try The Kit from a photographer friend, so went ahead and got a lens i had been looking at .and after trying it , I opted to go buy it, so on that experience id certainly recommend t... See more

Company replied

Rated 5 out of 5 stars

The perfect way to be able to try out camera gear you are interested in in your own time. 10/10 Very friendly/professional staff Equipment delivered in a timely manner (when promised) in ver... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

545 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, great communication and updating, kit in excellent condition

June 13, 2025
Try the Kit logo

Reply from Try the Kit

Thanks for taking the time to post a review! I hope you enjoyed testing the R7 and lenses.

All the very best,
Emily

Rated 5 out of 5 stars

Excellent service

Excellent service, really enjoyed trying out the camera and lens, thank you!

June 10, 2025
Try the Kit logo

Reply from Try the Kit

Thank you for taking time to write a review. I am so glad to hear you enjoyed testing out the Lumix S1RII!

All the very best,
Emily

Rated 5 out of 5 stars

It was better than I expect

It was better than I expect, definitely recommend them and appreciate great service that was provided🙏

June 10, 2025
Try the Kit logo

Reply from Try the Kit

Thank you for your review! I am delighted to hear that you enjoyed testing out the S1RII!

All the very best,
Emily

Rated 5 out of 5 stars

The delivery worked well

The delivery worked well, the packing and attention to detail was excellent as was the state and quality of the kit.

June 6, 2025
Try the Kit logo

Reply from Try the Kit

Thank you for your review Stephen! I hope you enjoyed testing the R7 and lenses!

All the very best,
Emily

Rated 5 out of 5 stars
Try the Kit logo

Reply from Try the Kit

Thank you for taking the time to post a review. I am glad to hear you enjoyed using the service and I hope you enjoyed testing the LUMIX S PRO 24-70mm!

All the very best,
Emily

Rated 5 out of 5 stars

An easy way to try a selection of…

An easy way to try a selection of lenses before deciding which one to buy.

May 28, 2025
Try the Kit logo

Reply from Try the Kit

Thank you for taking the time to post a review. I hope our service was useful in narrowing down your next equipment purchase.

All the very best,
Emily

Rated 5 out of 5 stars

Simple and easy, you couldn't ask for more.

Very easy, no hassle at all. Friendly and very helpful staff too.

May 29, 2025
Try the Kit logo

Reply from Try the Kit

Thank you for your review! I am glad to hear you found the service easy to use. I have shared your kind words with the team!

All the very best,
Emily

Rated 5 out of 5 stars

Great service

An amazing way to try kit, whether your are in the market and want to try before you buy, or looking to add a product to your kit for a set period.
Staff are really helpful, and the process from drop off to collection ran smoothly.

May 20, 2025
Try the Kit logo

Reply from Try the Kit

Thank you for taking the time to write a review. I am glad to hear you enjoyed using our service an everything ran smoothly.

All the very best,
Emily

Rated 5 out of 5 stars

Excellent Service

The kit arrived well packed and on time. I had a problem with the courier not collecting for the agreed return time - Try the Kit's customer service was excellent in this situation. O would happily use this service again

May 22, 2025
Rated 5 out of 5 stars

These guys really know what good…

These guys really know what good customer service is.
They called me 5 days before my lens was due to arrive to say they wanted to post it out earlier to ensure it arrived on time with it being bank holiday.

The courier failed to collect it on the collection date, but told the company that I wasn’t in… that was frustrating but luckily these guys just sorted it.

I’ll be using them again!

May 9, 2025
Rated 5 out of 5 stars

Fantastic customer service

The whole process, end-to-end was simple and straightforward and best of all free!

Had a small problem with the delivery and the support that I got from TryTheKit was first class! I contacted them, they got back to me very quickly and the issue was resolved very quickly, even though the problem was with Parcelforce and not TryTheKit themselves.

May 7, 2025
Rated 5 out of 5 stars

Free trial of Canon RF Lenses

Very easy process. Just select the equipment (camera bodies and lenses) that you want to try out, then select a date, pay a deposit, receive the equipment, try it out, then wait for it to be collected and receive your deposit back within a few days.
Really valuable service to be able to try out expensive equipment before making a purchasing decision.

May 7, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look