Tshirt at Low Price Reviews 263

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

In June I bought a shirt for my husband but recieved nothing. One mail that they thought it should come but nothing and since then they did not answer any emails. The id number is 277236 Maaike

Company replied

Rated 2 out of 5 stars

poor communication if any, took 4 days to get a order confirmation email. I received an email 5 days ago to track my shipment/delivery and still when I click track...it says no tracking info is av... See more

Company replied

Rated 5 out of 5 stars

Tshirt at low price has been exceptional in every aspect of business. Their prices are fair and they go the distance in making sure the customer is fully satisfied. Charles, in customer service, has b... See more

Company replied

Rated 5 out of 5 stars

I originally received an incorrect order from Tshirt at Low Price, TALP contacted me straight away when I supplied feedback on the issue. I've now received the correct item. TALP kept me up to date on... See more

Company replied

Company details

  1. T-Shirt Store

Written by the company

Looking for Tshirt at low price? Huge collection of Men and Women's, Youth Tshirts. 100% cotton, Available low price offers and discounts.


Contact info

3.6

Average

TrustScore 3.5 out of 5

263 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

No tracking number, misterious delivery.

It's been two weeks since I placed my order, and I haven't received any confirmation or a tracking number, just the email confirming that the order is 'being processed'. This was a birthday gift. Truly disappointed, I highly advise against buying from this site.

September 13, 2023
Unprompted review
Tshirt at Low Price logo

Reply from Tshirt at Low Price

Dear Giovanni Zampieri,

I hope this email finds you well. We have made several attempts to contact you regarding your recent order, but unfortunately, we have not received any response. Your satisfaction is of utmost importance to us, and we want to ensure you are well-informed about your order's status.

We have contacted our shipping partner, DHL, and they have provided us with the tracking information for your order.

Your tracking number is: GM22B0417745BE4BBF92F2

We strongly urge you to use this tracking number on the DHL website or app as soon as possible. It will allow you to monitor the status and location of your shipment in real-time, ensuring you are aware of its progress.

Thank you for choosing us for your shopping needs, and we look forward to your response.

Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC

Rated 5 out of 5 stars

Easy to order

Easy to order, received fast, looks and feels like a good quality t-shirt. They are a gift so I don’t know how true they are to size yet.

September 15, 2023
Rated 2 out of 5 stars

I placed this order on July 23

I placed this order on July 23. It didn’t ship to me for weeks. I finally got a tracking number and I still never received the order. Eventually, the tracking number said the item was delivered but I never received it. I reached out to the shipping company and they asked me to wait two days to see if it arrived and then contact the vendor. I reached out to the vendor, T-shirt at low price, thru email and I’ve not heard back from them. I’ve been emailing for about a week now and no one has responded. I called the phone number I found online and once I hung up, I got a text suggesting that I email support which of course I’ve been doing for weeks! I want my money back. This is a scam. They have not honored my order. They will not respond to any of my requests. I am about to contact the consumer agency in my state.

Update: they’ve said that any suggestion that they don’t respond to emails is inaccurate and yet I’ve got a bunch of messages in my outbox sent to support that have yet to be responded to. I loathe being accused of being a liar. I’ve reached out to the shipping agency for a claim form as tshirtatlowprice.com recommended and will update with any new information since this appears to be the only way to get a response from them.

Update: After a little over 2 months and really stressful back and forth, I have my item. That being said, I doubt I’ll be using TALP in the future.

July 20, 2023
Unprompted review
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Reply from Tshirt at Low Price

Dear Jamar,

We are pleased to inform you that the tracking number for your recent order, confirms a successful delivery to your designated shipping address. Your order was dispatched without any issues from our end, and we appreciate your trust in us.

Right after we got your notice about not receiving your item, we recommend contacting the shipping carrier directly for more personalized assistance, as the issue may not be related to our services.

To further assist you, we suggest inquiring with the shipping carrier about the possibility of obtaining a claim form for the lost item. If they provide you with such a form, please let us know, and we will be more than willing to send you a replacement for your order.

We want to emphasize that we are dedicated to providing exceptional customer support. We have been promptly addressing all emails and inquiries from our valued customers. Any claims suggesting otherwise are not accurate.

If you have any additional questions or require further assistance, please do not hesitate to reach out to us. We are committed to ensuring your satisfaction.

Thank you for choosing our company and for allowing us the opportunity to support you with all our heart.

Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC

Rated 1 out of 5 stars

Never Received Order

My order was placed August 18th and it still has not been processed or shipped. I have received no correspondence since I placed the order on the 18th. This is for a single shirt and it should not take almost 2 weeks to ship. This is for a birthday gift. Since I am fairly certain this is a scam I will not have to report the charge as fraud so my credit card company can recuperate the cost. Like the other review states I too was ignored by customer service after trying to email them multiple times and there is no phone number to call. Very suspicious.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

It's an excellent site!

It's an excellent platform, you just need to add some designs, can you see the designs of one of the stores in Redbubble named (FirnandArt) and increase them!

August 6, 2023
Unprompted review
Rated 1 out of 5 stars

Sizing is all wrong

Sizing is all wrong. I ordered a women's size L and was sent a men's size large that fits more like a medium. Very disappointed with the quality and Sizing of the shirt. I be sending it back for a full refund.

August 15, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible with no returns if you don’t like the product

They are a terrible company that does not allow for returns. We ordered a sweatshirt that looked nothing like the picture. When we tried to return it within the thirty day window, they refused. They offered a 20% off coupon instead. I’ve never had this kind of experience with an online retailer in my life. Stay away.

August 9, 2023
Unprompted review
Tshirt at Low Price logo

Reply from Tshirt at Low Price

Hi Kim,
I looked into your situation and our refund policy does not allow one in this case. The hoodie you received is exactly like the photo on our website. I also note clearly the shirt material.

I understand that you might be sad about this situation but as a sign of good faith, I gave you a 20 discount code.

I appreciate your understanding.

Kind regards,
Jasmine from TShirt At Low Price

Rated 5 out of 5 stars

Excellent service

There were updates via email on the stage of delivery of items ordered, and items arrived in good condition.

July 16, 2023
Rated 5 out of 5 stars

Trending Designs & Above Average Quality

This was the only company who had a trending meme t-shirt design, and they had it for sale quick. Delivery time was about 2 weeks, which is pretty good considering these shirts are printed to order (I think). The shirt print itself looks very clean and professionally done; much better than a shirt I got from Custom Ink.

June 19, 2023
Unprompted review
Rated 1 out of 5 stars

They sell your email to spammers.

The reason I gave a 1-star is because as soon as I made my order, my inbox exploded with spam email messages. It's a ridiculous amount and it's not slowing down.

Obviously they make up for the low prices by selling your info to spammers. I hadn't given my email to anyone for at least a couple months so it was definitely them.

Do not give them your email! I wonder what other info they sold to spammers.

I definitely regret making this purchase.

The shirt itself is fine so far and arrived within an acceptable time, only a couple weeks. Kind of smells like glue but I expect that to wash out.

April 12, 2023
Unprompted review
Tshirt at Low Price logo

Reply from Tshirt at Low Price

Hi Brent,
We're so sorry for the inconvenience you met.

My other clients have never complained about anything similar to yours.

We understand that selling customer information is not allowed. It's also not good action. We even haven't sent you any promotional emails yet.

Selling a few customer emails doesn't bring too much benefit to our company.

We live by the rules, and we can get sued for it, so why would we do it?

There's no reason at all for us to do that.

We understand how frustrating this makes you feel but it really has nothing to do with us.

Maybe it's just a coincidence. We hope you can review it carefully and correct the review for us as it affects us a lot.

Rated 2 out of 5 stars

Man or Muppet Shirt

I ordered 3 Man or Muppet shirts for my brothers and I and was highly disappointed because all 3 of them came missing the N in “man” but they did come in a timely manner and no damages to package. Overall 2/10

March 1, 2023
Rated 1 out of 5 stars

Terrible Customer Service

I ordered a shirt that had two different print styles, and they sent the incorrect one. I requested some sort of fix from customer service and "Charlies" basically told me that they processed the order as they got it and there was nothing I could do about it. Now I am stuck with a terrible shirt, and no willingness to remedy the situation from customer support.

February 8, 2023
Unprompted review
Tshirt at Low Price logo

Reply from Tshirt at Low Price

Hi Brian Orlando,
Thanks for your concern,
However, we've checked in the system and noticed that you exactly order the version: My body is a machine that turns cigarettes into smoked cigarettes.
Could you please check the email confirmation to see it? In this case, if you ordered this shirt and you received exactly it, we couldn't handle the issue, and you could re-order the version of "My body is a machine that turns dicks into sucked dicks"

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